TSystems IT Services Portfolio and Innovation TSystems International

T-Systems. IT Services Portfolio and Innovation. T-Systems International Gmb. H. Jurry de la Mar.

Contents. 1. T-Systems DNA. 2. IT Services Portfolio and Innovation. 3. Flagships in Industry, Research and e. Science. 4. Opportunities for joint developments. T-Systems International Gmb. H January 2013 2

Deutsche Telekom. Partner for connected life and work. T-Mobile Telekom T-Systems T-Mobile offers cell-phone solutions in the Netherlands, Austria, the Czech Republic, and the USA. The Telekom subsidiaries provide products and services for the fixed network, mobile communications, IPTV, online and cloud services in Europe. T-Systems delivers ICT solutions for major corporations and publicsector organizations worldwide. T-Systems International Gmb. H January 2013 3

T-Systems. Becoming a leading ICT provider – through expertise and growth. T-Systems: T-Systems was founded by two strong partners. Everything Everywhere Sasol Arivia Philips Shell Intl. H&S Orange NL Goal: Deliver onestop, best-in-class ICT solutions. DCVD Allianz AGIS Extensive industryand companyspecific expertise due to taking on employees from a variety of organizations. GEOS Airbus DPWN FOUNDATION T-SYSTEMS European Patent Office Vorwerk Deutsche Telekom debis KB Graubünden Aeroporti di Roma Gedas Old Mutual Group Aurum BP TUI T-Systems International Gmb. H 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 E. ON January 2013 4

T-Systems – what we offer. Global delivery capability. Scalable platforms. § Approx. 1. 6 million managed desktops worldwide § More than 40 million SAPS running § 89 data center with 118, 800 m 2 (thereof 22 Twin Core) § 56, 400 open systems servers § 193 MPLS Po. Ps worldwide § § Follow-the-sun customer network management via network operation centers in the USA, Singapore, the UK, and GER 121, 500 MIPS § 139, 748 TB Installed Storage worldwide § Help-desk support in 28 languages (more than 2, 300 service desk agents) As of Q 4/2012 T-Systems International Gmb. H January 2013 5

T-Systems – Deutsche Telekom’s subsidiary for major corporations and institutions. A global player with global resources. International presence: Market position: Revenue: Offices in over 20 countries, global delivery capability No. 1 ICT provider in Germany € 9. 2 billion (2011 figures) Focus: No. 1 ICT provider for the automotive industry in Western Europe Large corporations, multi-national companies, public-sector and healthcare organizations No. 1 ICT provider for systems integration in Germany Employees: Approx. 48, 200 (25, 500 in Germany, 22, 700 outside Germany) (2011 figures) T-Systems International Gmb. H January 2013 6

IT Services Portfolio and Innovation. T-Systems International Gmb. H January 2013 7

Based on market and societal challenges, we have established five core beliefs. Economic crisis Mass customization Dependency on export Social media networks Portfolio consolidation Web 2. 0 Aging Virtualization Mobility Ecology Urbanization State intervention DYNAMIC NET-CENTRIC SOURCING COLLABORATION MOBILE ENTERPRISE SECURITY & GOVERNANCE SUSTAINABILITY & CORPORATE RESPONSIBILITY T-Systems delivers flexible ICT cloud solutions and pricing models for dynamic markets. T-Systems enables companies to work across enterprise boundaries and geographical borders. T-Systems ensures employees can access their data anytime, anyplace and from any device. T-Systems provides effective solutions for data security and governance. T-Systems takes corporate social responsibility seriously. T-Systems International Gmb. H January 2013 8

Our ICT portfolio is based on our core beliefs. COLLABORATION APPLICATION SERVICES MOBILE ENTERPRISE Product Life Cycle Management Telco Networks, Products & Services E-Government Road Charging & Telematics Advanced POS Insurance Services Energy Supply Chain Management Telco Business & Operations Support Homeland Security & Defence Airport Management Services Retail Core Systems Banking Services Health Sales & After Sales Telco Billing Connected Car Horizontal Solutions CONSULTING SERVICES SECURITY & GOVERNANCE INFRASTRUCTURE SERVICES SUSTAINABILITY & CORPORATE RESPONSIBILITY Intelligent Networks Industry Solutions DYNAMIC NET-CENTRIC SOURCING Portfolio Innovations Enterprise Resource Planning Enterprise Information Management Interactive Web Media Bus. Portal Services Testing Services App. Management & Modernization Cloud Readiness Services Mobile Retail Services Process & Service Platform Managed Archiving & Document Services Managed Workplace Services Service Desk Services Application Operations incl. SAP® Mobile Enterprise Services Unified Comm. & Collaboration Auto. ID Process Innovation Mobile Workflows Corporate Voice Corporate Video Onsite Services Hosting Services Advanced Network Services ICT Security Services Bring Your Own Device Business Conferencing as a Service Customer Interaction Management VPN (Ethernet/ IP) Security as a Service (Server/Mainframe) Direct Network Links Internet Access & Bundles Inhouse Infrastructure Managed Inhouse T-Systems International Gmb. H January 2013 9

Portfolio innovation – based on our Core Beliefs and intelligent network solutions. DYNAMIC NET-CENTRIC SOURCING COLLABORATION Select and focus on individual projects Innovations in portfolio. 1. Idea 2. Evaluation 3. Trial 4. Transfer Intelligent Networks Energy Health Allow stakeholders to experience projects up-close Connected Car MOBILE ENTERPRISE SECURITY & GOVERNANCE SUSTAINABILITY & CORPORATE RESPONSIBILITY Dialog. § Workshop with customers § Present to analysts § Live demonstrations New ideas. § Expert communities § Telekom Laboratories § Internal think tanks Incorporate feedback T-Systems International Gmb. H January 2013 10

Intelligent network solutions enable T-Systems customers to develop and deploy new business models. Energy. Health. Connected Car. Comprehensive services for highly complex, next-generation power grids. Communications solutions connecting doctors, patients and health insurers. Connecting vehicles to the Internet and business processes. § Smart grid services § Smart healthcare from the cloud § Smart metering § § Home management Caring for patients in their own homes – via IPTV/telemedicine § In-car ICT § Telematics § New mobility solutions Intelligent networks that connect diverse devices and systems are driving growth for new ICT technologies. T-Systems International Gmb. H January 2013 11

Dynamic Net-Centric Sourcing: ICT services via the cloud. DYNAMIC NET-CENTRIC SOURCING T-Systems offers scalable cloudcomputing and pricing models for today’s dynamic markets. § Standardized fixed-price services delivered via a private cloud (Iaa. S, Paa. S, Saa. S) § Reliable, secure, highperformance network connectivity § Expert advice on seamless, structured migration to the cloud COLLABORATION MOBILE ENTERPRISE SECURITY & GOVERNANCE Benefit: SUSTAINABILITY & CORPORATE RESPONSIBILITY Scalable provisioning on a pay-per-use basis T-Systems International Gmb. H January 2013 12

Flagships in Industry, Research and e. Science. T-Systems International Gmb. H January 2013 13

Industry: Shell. Dynamic services for collaboration. Shell § Shell is a global energy and petrochemicals company with around 102, 000 employees in more than 100 countries and territories. The challenge § Shell wanted to enable employees to collaborate worldwide using Share. Point. § Information needed to be accessible across the enterprise via intelligent search functionality § Secure data management T-Systems International Gmb. H January 2013 14

Reference: Shell. Dynamic services for collaboration. DYNAMIC NET-CENTRIC SOURCING The solution § COLLABORATION MOBILE ENTERPRISE § § SECURITY & GOVERNANCE 3 farms: Standard MS Share. Point 2010 (standard core data/standard applications, MS BPOS), T-Systems’ solution for Sharepoint 2010 for specific applications, FAST (full-text and metadata searching) Cross-farm services such as web analytics, identity and access management (single-sign-on) The benefits § Scalability, easier maintenance § Pay per use § Standard collaboration functionality, such as document sharing, enables employees around the world to access relevant information conveniently and rapidly – without having to know what format the file is in or where it is stored Currently available for 150, 000 users, 300 terabytes of storage Enterprise Information Management Unified Communication & Collaboration SUSTAINABILITY & CORPORATE RESPONSIBILITY T-Systems International Gmb. H January 2013 15

Research: Airbus, DLR, KIT, Porsche and others. Commercial services for Scientific and Technical Computing. capability • Capacity/Throughput • Capability and Capacity • Virtualised • Shared • Integration based open standards • Pay per use • European Data Centres • European regulations Partition (HPC-Cloud) • Flexible pay per use and pay per reservation models • Capability and Capacity • Dedicated Partitions • Committed use • Pay per reservation Dedicated Systems • Owned by Customer or Provider, operated by provider • Commitment in years, flat rate costs HPC as a service: § CASE (Aerospace): Airbus, DLR, Lower Saxony § hww: PPP with KIT and Porsche, The benefits commitment Grid short-term Cloud Computing long-term capacity § Larger Systems § Optimal solution for each application § Economic Advantages through operational synergies Cloud as a service: § T-Systems International Gmb. H See next page. January 2013 16

A European cloud computing partnership: big science teams up with big business Strategic Plan Establish multi-tenant, multi-provider cloud infrastructure To support the computing capacity needs for the ATLAS experiment Setting up a new service to simplify analysis of large genomes, for a deeper insight into evolution and biodiversity To create an Earth Observation platform, focusing on earthquake and volcano research Identify and adopt policies for trust, security and privacy Create governance structure Define funding schemes Adopters ESRIN, 16 January 2013 17 Maryline Lengert, ESA

Federated Cloud Computing for e. Science and Industry. Closing the gaps with Open Architectures and Open Source Solutions. Academic Big Science Long tail Other market sectors Government Manufacturing Blue Box Oil & gas, etc. The Challenges Blue Box e. Infrastructures Commercial Infrastructures T-Systems International Gmb. H § Identity Management § Trust and Security § Data Management § Image Management § Multi-cloud provisioning § Elasticity and Automation § Service Levels § Monitoring, Accounting and Billing § Marketplaces § Brokering January 2013 18

A global player. With European roots. Data security § T-Systems consists of companies and employees in many different European countries. § T-Systems shares common cultural values, knows its markets, and complies with European legislation. § If required, T-Systems can ensure that data is stored exclusively in data centers governed by strict German or European legislation for data protection and security. T-Systems International Gmb. H January 2013 19