Tshaped professionals depth breadth Ready for LifeLongLearning Ready
T-shaped professionals depth & breadth Ready for Life-Long-Learning Ready for Teamwork Ready to Help Build a Smarter Planet Many cultures Many disciplines Many systems Deep in one system Deep in one culture DEPTH Deep in one discipline BREADTH (understanding & communications) (analytic thinking & problem solving) 1
Systems-Disciplines Framework: Depth & Breadth systems disciplines Customer Systems that focus on flows of things transportation & ICT & food & energy supply chain water & cloud products & electricity waste Systems that support people’s activities Systems that govern retail & healthcare education city state nation building & hospitality banking & family secure scale laws &work construction & finance behavioral sciences stakeholders e. g. , marketing Provider management sciences e. g. , operations Authority Competitors People resources Technology political sciences e. g. , public policy learning sciences e. g. , game theory and strategy cognitive sciences e. g. , psychology system sciences e. g. , industrial eng. information sciences Information Identify Stakeholder Entities (As-Is) Identify Resource Accesses (As-Is) e. g. , computer sci organization sciences Organizations change History (Data Analytics) Future (Roadmap) Run value Transform (Copy) Innovate (Invent) e. g. , knowledge mgmt social sciences e. g. , econ & law decision sciences e. g. , stats & design Understand Change Potential (Has-Been & Might-Become) run professions e. g. , knowledge worker transform professions e. g. , consultant Choice, Action & Value Realization (To-Be & Has-Become) innovate professions e. g. , entrepreneur IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2011 IBM Corporation
What improves Quality-of-Life? Service System Innovations * = US Labor % in 2009. 20/10/10 A. Systems that focus on flow of things that humans need (~15%*) 1. Transportation & supply chain 2/7/4 2/1/1 2. Water & waste recycling/Climate & Environment 7/6/1 3. Food & products manufacturing 1/1/0 4. Energy & electricity grid/Clean Tech 5/17/27 5. Information and Communication Technologies (ICT access) B. Systems that focus on human activity and 1/0/2 development (~70%*) 6. Buildings & construction (smart spaces) (5%*) 24/24/1 7. Retail & hospitality/Media & entertainment/Tourism & sports (23%*) 2/20/24 7/10/3 (wealthy) (21%*) 8. Banking & finance/Business & consulting 5/2/2 9. Healthcare & family life (healthy) (10%*) 10. Education & work life/Professions & entrepreneurship (wise) (9%*) 3/3/1 C. Systems that focus on human governance - security and opportunity (~15%*) 0/0/0 11. Cities & security for families and professionals (property tax) 1/2/2 12. States/regions & commercial development opportunities/investments (sales tax) 0/19/0 13. Nations/NGOs & citizens rights/rules/incentives/policies/laws (income tax) Quality of Life = Quality of Service + Quality of Jobs + Quality of Investment-Opportunities “ 61 Service Design 2010 (Japan) / 75 Service Marketing 2010 (Portugal)/78 Service-Oriented Computing 2010 (US)” IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2011 IBM Corporation
Our ambition is to reach K-12 students with Service Science & STEM: “The systems we live in, and the systems we are…” § Challenge-based Project to Design Improved Service Systems – K - Transportation & Supply Chain Systems that focus on Flow of things – 1 - Water & Waste Recycling – 2 - Food & Products (Nano) – 3 - Energy & Electric Grid – 4 – Information/ICT & Cloud (Info) – 5 - Buildings & Construction – 6 – Retail & Hospitality/Media & – 7 – Banking & Finance/Business & Consulting – 8 – Healthcare & Family Life/Home (Bio) – 9 – Education /Campus & Work Life/Jobs & Entrepreneurship (Cogno) – 10 – City (Government) – 11 – State/Region (Government) – 12 – Nation (Government) – Higher Ed – T-shaped depth added, cross-disciplinary project teams – Professional Life – Adaptive T-shaped life-long-learning & projects Systems that focus on Human Activities and Entertainment (tourism) Development Systems that focus on Governing “Imagine smarter systems, explain why better (service systems & STEM language)” STEM = Science, Technology, Engineering, and Mathematics See NAE K-12 engineering report: http: //www. nap. edu/catalog. php? record_id=12635 See Challenge-Based Learning: http: //www. nmc. org/news/nmc-study-confirms-effectiveness-challenge-based-learning IBM UPward (University Programs worldwide – accelerating regional development) © 2012 IBM Corporation
US National Academy of Engineering Grand Challenges A. Systems that focus on flow of things humans need 1. Transportation & Supply Chain Restore and enhance urban infrastructure 2. Water & Waste/Climate & Green tech Provide access to clear water 3. Food & Products Manager nitrogen cycle 4. Energy & Electricity Make solar energy economical Provide energy from fusion Develop carbon sequestration methods 5. Information & Communication Technology Enhance virtual reality Secure cyberspace Reverse engineer the brain B. Systems that focus on human activity & development 6. Buildings & Construction (smart spaces) Restore and enhance urban infrastructure 7. Retail & Hospitality/Media & Entertainment (tourism) Enhance virtual reality 8. Banking & Finance/Business & Consulting 9. Healthcare & Family Life Advance health informatics Engineer better medicines Reverse engineer the brain 10. Education & Work Life/Jobs & Entrepreneurship Advance personalized learning Engineer the tools of scientific discovery C. Systems that focus on human governance 11. City & Security Restore and improve urban infrastructure Secure cyberspace Prevent nuclear terror 12. State/Region & Development 13. Nation & Rights IBM UPward (University Programs worldwide – accelerating regional development) © 2012 IBM Corporation
From Work Done By the Institute for the Future (IFTF. org) Transdisciplinary = T-Shaped People (Breadth & Depth)
http: //ibmjobskills. com/
Boundary Crossing Competencies Teamwork, communication, perspective, networks, critical thinking, global understanding, project management, etc. . Many Disciplines ME Understanding & communications Adaptive innovators Deep in at least one discipline Analytic thinking & problem solving Many Systems Understanding & communications Deep in at least one system Analytic thinking & problem solving The T Shaped Professional Jim Spohrer IBM Labs
What are the benefits of more education? Of higher skills? …But it can be costly, American student loan debt is over $900 M IBM UPward (University Programs worldwide – accelerating regional development) © 2012 IBM Corporation
How are advanced technologies changing the mix of jobs? Expert Thinking Complex Communication Routine Manual Non-routine Manual Routine Cognitive Levy, F, & Murnane, R. J. (2004). The New Division of Labor: How Computers Are Creating the Next Job Market. Princeton University Press. IBM UPward (University Programs worldwide – accelerating regional development) © 2012 IBM Corporation
Job Roles: University Research and Education University Research fuels General 1. Model Systems Methods 2. Connect/capture Data & Techniques Systems Engineering/ Analytics/BAO/SSME 3. Integrate, Analyze 4. Improve, Automate 5. Optimize, Evolve Cross Industry 1. Synapsense, Sensor. Tronics Consultant Job Roles Sales Specific 2. Infosphere Streams, ILOG, COGNOS Technology 3. WS, Tivoli, Rational, DB 2, etc. Architect 4. BAO, Green Sigma Project Manager Specialists Skills • Water Supply SP Service Systems • Transportation • Energy, Electric Grid • Cities, Buildings Industry Specific Skills • Healthcare • Education/Government Run Transform IBM UPward (University Programs worldwide – accelerating regional development) Innovate © 2012 IBM Corporation
Job Roles: IBM Building Smarter Enterprises & A Smarter Planet https: //jobs 3. netmedia 1. com/cp/find. ibm. jobs/location/ IBM Employees 1. 2. 3. 4. 5. 6. ~10% Consultant ~10% Sales ~5% Architect ~5% Project Manager ~45% Specialists ~25% Enterprise Operations ~10% 1. Consultant (trusted advisor to customer) - a value proposition to address problems or opportunities and enhance value co-creation relationships ~10% 2. Sales - a signed contract that defines work, outcomes, solution, rewards and risks for all parties ~25% 6. Enterprise Operations Administrative Services, Other, Marketing & Communications Finance, Supply Chain, Manufacturing, Human Resources, Legal, General Executive Management Project Mix From 90 -10 to 80 -20: B 2 B – Business to Business B 2 G – Business to Government ~5% 3. Architect (systems engineer, IT & enterprise architect) -An elegant solution design that satisfies functional and non-functional constraints across the system life-cycle (often with co-PM from customer side) a detailed project plan that balances time, costs, skills availability, and other resources, as well as adaptive realization of plan ~5% 4. Project Manager ~45% 5. Specialists (systems engineer, Research, engineer, Industry specialist, application, technician, data, analyst, professional, agent) -a compelling working system (leading-edge prototype systems from Research) IBM UPward (University Programs worldwide – accelerating regional development) © 2012 IBM Corporation
Up-Skill Cycle = New Venture = Acquisition = Graduates with Smarter Planet skills = IBMer moving from mature BU to acquisition = High-Growth Acquisition/ New IBM BU (Growing) = IBMer moving into University-Region 1 IBMer on Campus role (help create graduates with Smarter-Planet skills, help create Smarter Planet oriented new ventures; Refresh skills University-Region 2 IBM UPward (University Programs worldwide – accelerating regional development) = High-Productivity/ Mature IBM BU (Shrinking) IBM © 2012 IBM Corporation
§ § Exclusive Networking and Mentoring event Identifies entrepreneurs developing businesses aligning with our Smarter Planet vision. Smart. Camp finalists raised more than $50 m and received significant press in Wall Street Journal, Forbes and Bloomberg in Healthcare Smart. Camp kickstart - Miami - May 15, 2012 Apply by April 27 th Smarter. Cities Smart. Camp kickstart - New York - May 24, 2012 Apply by May 3 rd North America Regional Smart. Camp - Boston - June 20 & 21, 2012 Apply by May 25 th apply now at www. ibm. com/isv/startup/smartcamp 14 North America Smart. Camp lead: Eric Apse, eapse@us. ibm. com University Programs lead: Dawn Tew, dawn 2@us. ibm. com IBM UPward (University Programs worldwide – accelerating regional development) © 2012 IBM Corporation
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