TRIRIGA Tuesday IBM TRIRIGA Capital Projects Management A

TRIRIGA Tuesday – IBM TRIRIGA Capital Projects Management A leading integrated platform for reducing costs and generating higher returns on capital projects Patty Congdon, IBM TRIRIGA Global Offering Manager Traves Peterson, IBM TRIRIGA Sr. Client Technical Professional IBM Watson Io. T / © 2019 IBM Corporation

TRIRIGA Tuesday Webinar Series (On Demand) ● ● ● Mobile Facility Condition Assessment with TRIRIGA Field. Flex Mobile Manage Your Changing Workplace with Watson Works Maintaining Occupancy Thresholds while Ensuring Safe Spaces with TRIRIGA Reserve Engaging your Workforce with TRIRIGA Perceptive Applications Work Safe. Work Smart: Creating a workplace where employees feel safe, confident and secure leveraging TRIRIGA Building Insights ● A Process-based Approach to Return to Work: Creating a Safe and Productive Work Environment with TRIRIGA ● Return to Work with TRIRIGA Capital Projects and Mobile Inspections for Maintenance and Cleaning

Please note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. IBM TRIRIGA can be used to help meet compliance obligations, which may be based on laws, regulations, standards or practices. Any directions, suggested usage, or guidance provided by IBM TRIRIGA does not constitute legal, accounting, or other professional advice, and each client is cautioned to obtain its own legal or other expert counsel. Use of IBM TRIRIGA does not guarantee compliance with any law, regulation, standard or practice. © 2020 IBM Corporation

Opportunities and Strategy – IBM Watson Io. T / © 2018 IBM Corporation

The average capital project is… 80 % over budget 20 mos. behind schedule …due to increasing project complexity, lack of adoption of digital tools and platforms Source: Navigating the digital future: The disruption of capital projects | Mc. Kinsey IBM Watson Io. T / © 2019 IBM Corporation

Challenges to successful capital project management Funding proposals highly scrutinized across limited resources, competing projects Thousands of tools market make it hard to find a portfolio of digital solutions to launch digital initiatives across multiple projects Executives face greater accountability, pressure to meet or exceed planned outcomes Disparate, siloed systems make it challenging to share information for data analysis Multiple stakeholders makes it difficult to establish universal standards and processes IBM Watson Io. T / © 2018 IBM Corporation Fragmented, riskaverse construction sector slow to adopt digital technologies

Better Capital Project Management Capabilities Made Possible With Latest Technology Advances $10 billion+ in investment funding in past decade stimulated development of tools and solutions for all project phases, from preconstruction through operations Digital tools decrease frequency of change orders and claims by providing real-time performance insights, improving planning, and minimizing project alterations. Business and data analytics enable more intelligent capital project management IBM Watson Io. T / © 2019 IBM Corporation Tablet mobile apps provide greater accessibility and manageability The Internet of Things produces large amounts of data Cloud technologies save project managers time and money New applications enable greater project efficiency, productivity and collaboration

Benefits when adopting latest technologies for Capital Project Management 45% Reduction in overall project costs IBM Watson Io. T / © 2019 IBM Corporation Estimated savings ranges: 10 -20% 5 -15% 5 -20% 3 -5% Strategy & Planning Field execution Contractor management & supply chain Engineering, procurement & contracting Team interaction Capability building Source: Navigating the digital future: The disruption of capital projects | Mc. Kinsey

What’s required in a successful Capital Projects Management solution? Ability to manage full portfolio of active projects IBM Watson Io. T / © 2019 IBM Corporation Central database for all stakeholders to access real-time data and monitor performance to minimize delays and cost overruns Advanced analytics to compare impact of hundreds of performance drivers on project or business outcomes Portfolio and project management requires a scalable, enterprise-class system to meet program goals Trusted partner to help navigate the digital transformation waters

Other applications don’t stack up – do not provide the critical end-to-end, integrated platform required for success Primavera Meridian Constructware Buzzsaw TRIRIGA Identify Need IBM Watson Io. T / © 2019 IBM Corporation Plan Design Procure Build Manage Facility Analysis

IBM TRIRIGA™ Capital Projects Management A fully integrated software solution that improves project planning and accelerates schedules to generate higher project returns IBM Watson Io. T / © 2019 IBM Corporation Provides integrated platform, processes and analytics Identifies funding priorities within capital projects Reduces project schedule overruns Streamlines project cost accounting

IBM TRIRIGA™ Capital Projects Management – Core Capabilities • Facilities Condition Assessment • Project/Program Management • Fund Management • Schedule/Time Management • Risk Management • Personnel Management • Budget Management • Estimate/Invoice Management • Vendor & Contract Management Key Benefits Generate high return capital projects that balance risks with financial and environmental returns Accelerate program and capital project schedules by identifying critical tasks and processes to Reduce change orders and overpayments by automating procurement and contract life cycles Main Features Program/project portfolio management with funding request analysis Critical path scheduling, critical alerts and automated reminders Consultant and contractor management process and controls IBM Watson Io. T / © 2019 IBM Corporation

TRIRIGA provides continuous improvement by defining, analyzing and optimizing information collected Planning Define Incorporate decisions from previous cycles. Set objectives to achieve. Define criteria for success, set targets to measure Optimize Measure Prioritize and reprioritize projects and budgets Measure what you expect and expand on reporting and KPI’s to feed analysis tools Analyze IBM Watson Io. T / © 2019 IBM Corporation Scoring, side by side analysis to determine what can be optimized

TRIRIGA Capital Projects Management delivers operational, financial and environment performance Operational Performance Financial Performance Environmental Performance • Improve project cycle time • Reduce project costs • Identify funding priorities • Eliminate budget over-runs • Accelerate store delivery • Remove resource bottlenecks • Eliminate costly change orders • Implement sustainable building design and construction • Analyze project risks to improve planning decisions • Achieve LEEDRating

Roadmap and Solution – IBM Watson Io. T / © 2018 IBM Corporation

TRIRIGA Capital Projects Hub provides an intuitive, streamlined experience for Project Managers Quickly understand project data, update capital project records, and manage project details and specific assigned projects. • Compatible with tablets for field usage • Procurement management • Schedule task management • Budget management • List views for project details • Notes and documents Available today © 2020 IBM Corporation

IBM TRIRIGA Capital Projects Hub key users Value Project Manager Manages Capital Projects including details around scope, schedule, budgeting, and risk with updates and visibility from the field on tablet based mobile devices. Insight into everything completed by all other parties and a continual repository of communications and documentation. Functions Project Management IBM Watson Io. T / © 2018 IBM Corporation Available today Project Team Member Assigned and working on multiple projects, needs quick access to their list of tasks, any notes or documents attached to those tasks, including any known risks. Uses simplified dashboard to make updates and for enhanced visibility on near term tasks due. Project Coordination

Platfor m Building Insights AI & Io. T Modernization TRIRIGA Product Roadmap (as of Sept 2020) Operational Excellence Workplace Experience Facilities Mgmt 18 Reser ve 2 H’ 20 IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. 2 H’ 21 1 H’ 21 TRIRIGA Application Suite App. Points License Support USF UX Grid III Application upgrade TRIRIGA Exchange integration Enhancements • • USF UX Grid IV App Usage metrics MS SQL MLA Centralized Admin Console 1 H’ 22 • Navigation I • Admin Console API • Open. Shift containers • • • Open APIs for integration of TBI data into other systems • New portfolio dashboard with improved navigation • Real-time occupancy • Data source accuracy measure and trend comparison • Sensor redeployment app for space planners • Allocation and move scenario recommendations via Stacking app and Test fits • Real estate strategist MVP • Real estate optimization w/ AI • WPM Next. Gen • Capital Projects optimization w/ AI • WPM 2. 0 • O&M optimization w/ AI • Dynamic Space Planning • SSO for BIM • SSO for CAD Integrator • Schedule/shift-based planning • • Neighborhood and Space zones • Block planning tool • Space and move planner modernization • Perceptive Reserve Room Panel • Area Kiosk with Wayfinding • Maps with Indoor Navigation • • • Reserve App desktop view Reserve Admin Reserve Concierge Workplace Services portal update TRIRIGA Assistant: Nearby reservation recommendations • TRIRIGA Assistant Open. Shift • Workplace Occupant notifications • Service Request QR Code scan • Visitor Management • • Work Task Push Notifications • Perceptive App for inspections • FCA Inspection Perceptive App • Blue Beam Integration • Perceptive Approvals & Notifications • Gantt Plug In • Bid and Contracts Enhancements • Historical Disclosure Reporting Enhancements & FX Handling • Roll-forward Reports & Transactional Audit • GASB 87 Lease Accounting - Lessee • • • Enhanced Reserve App Hot Desk Scan-to-Claim Reservation contact tracing Real-time occupancy visibility Health check integration TRIRIGA Assistant SMS notifications Operations & Maint • • USF Navigation II USF Forms Graphics Sections USF REST API 2 H’ 22 • Document Management architecture • USF Builders • USF Portals • Capital Projects & FCA • Mobile Native Inspections, Inspections with Work Tasks, & Facility Condition Assessment • TRIRIGA Capital Projects Hub Add On for Site Project Management Lease Admin & Accounting Sub-Lease and Abandonment Lease Acctg GASB 87 Lease Accounting - Lessor Modification Finance to Optg Reclassification One-Time Adjustments & Concessions CPI Index – Various Modifications support mid-month effective date • Approval & Notification Engine Phase 2 • Project and Asset Assessment • Capital Project Scoring & Ranking • Bulk Updates – IBR%, Indexes • Separation of Lease and non-Lease Components • Bifurcation of land & buildings • Capital Planning budget realignment • Capital Project re-prioritization & freeze • Modified Net Present Value Calculation • Retail – Percent Rent

Drive revenue growth while reducing costs Enhance efficiencies Save time Reduce costs Intuitive interface / visualization Quick install Documentation and annotation features Rapid configuration Integrates with TRIRIGA data Reduced dependency on back office support resources Leverages existing infrastructure Real-time data analysis / visibility Immediate productive use by project managers and team members in the field Leverages TRIRIGA’s existing security groups Clear visualizations and dashboards for decision support Real-time updates Pre-built tools for visualization and insights, in the field and back office

Back up and supporting details – IBM Watson Io. T / © 2018 IBM Corporation

Customer Success: Starbucks • Shortened new store delivery from 50+ days down to 32 days 45% revenue days per store IBM Watson Io. T / © 2019 IBM Corporation • Decreased new store delivery time by 36% • Increased revenue days for each store by 45%

Customer Success: • Manage long-term forecasts over 900 hotels managed IBM Watson Io. T / © 2019 IBM Corporation • Manage asset lifecycle • Pilot advanced project • Consolidated view of global property portfolio

Capital Projects and Planning Phased Roll-out 2 H 2020 : Foundational Enhancements • Field. FLEX Mobile for IBM TRIRIGA Inspections, Inspections with Work Tasks, and Facility Condition Assessment Solution Add Ons • IBM TRIRIGA Capital Projects Hub Add On 1 H 2021: Approvals & Notifications Foundations • Facilities Condition Inspection Perceptive App • Blue Beam Integration • IBM TRIRIGA Capital Projects Hub Enhancements 2 H 2021: Strategic Capital Projects 1 H 2022: Strategic Capital Planning • Approval & Notification Engine Phase 1 and Approval Perceptive App • Approval & Notification Engine Phase 2 and Notification Visibility enhancements • Gantt plug in • Project and Asset Assessment enhancements • Bid and contracts enhancements • Capital Project Scoring & Ranking enhancements

Field. FLEX Mobile for IBM TRIRIGA Mobile Native Offerings Maintenance Services Inspections Condition Assessments (FCA) Available today Space Management

90 -day path to Success with Field. FLEX Mobile for IBM TRIRIGA Add on solutions Stand-alone Inspections within Work Tasks 30 -45 days 60 -90 days 90 -180 days Available today Full Condition Assessments

Facility Condition Inspection Enabling mobile workforce to more efficiently perform inspections and capture data Gaining flexibility in Mobile FCI capabilities Streamlining process to offer more capability but less complexity IBM Watson Io. T / © 2018 IBM Corporation Target delivery: 1 H 2021 Main Features: Business problem – UX Perceptive Form Enabling the workforce to be more efficient and accurate when evaluating the state of a companies asset condition Flexible Scoring Solution – Flexible Answers Quick and Easy Assessments On and offline tools Streamlined Mobile Form that allows user to enter data quickly, and onsite with ease. Ability to efficiently create new assessments on the fly and retrieve pertinent data quickly.

Perceptive Approvals and Notifications speed processing of approval tasks • Enhanced visual representation of approval status within the workflow • Greater flexibility for approval and notification options and details • Reduced click stream for approvals provides greater visibility into data intended to be approved • Responsive design for mobile device support Target delivery: 2 H 2021 For focus group involvement, contact Patty Congdon (pcongdon@us. ibm. com) 27 © 2019 IBM Corporation | Io. T Exchange

Approvals & Notifications Main Features: Enhanced Visual displays Streamline Approval Process Enhanced Approval rule capability Efficient Mobile capability around Approvals Highlighting pertinent data IBM Watson Io. T / © 2018 IBM Corporation Enhanced Rule options for greater flexibility Geo and Location based approvals Target delivery: 2 H 2021 Business problem – Cumbersome approval process with rigid approval rules Solution – Enhance the look and feel of approvals, providing the end user a better experience with more relevant information Reduced clicks in approval process More flexible approvals options, while providing relevant information quickly Analytics AI &

IBM Watson Io. T / © 2018 IBM Corporation

Join us for our next TRIRIGA Tuesday webinar! Occupancy Tracking with TRIRIGA Building Insights November 17, 12 pm EST