TRI 2 Moving Back Issue Raghavendra Prasad Cholleti

TRI 2 – Moving Back Issue Raghavendra Prasad Cholleti J rcholleti@triniti. com 27 -Jun-2012

Steps to Move Back 1. Where is the Ticket now? 2. Moving the Issue back in Migration Workflow 3. Moving the Issue back in Issue Workflow

Let’s see how to find where a Ticket is … 3

Where is the Ticket now ? 1. Click on Application Object Migrator 2. Click on Reports 3. Click on Issue and Migration Status. 4

Where is the Ticket now ? 1. Click on this LOV 2. Enter or Choose Ticket Number here 3. Click on OK 5

Where is the Ticket now ? 1. Click on OK. Issue and Migration Status report will open 6

Where is the Ticket now ? This report shows a ticket’s details 1. Under which Application it is created (both Issue and Migration request) 2. Workflow 3. State. 7

Where is the Ticket now ? Current example IS 002478 – Migration workflow Current example IS 002478 – Issue workflow Application: Application Object Migrator Workflow: PROJ-UAT-PROD Migration workflow State: MIGRATED TO UAT Application: T-O 2 C Workflow: PROJ-UAT-PROD State: UAT SYSADMIN Migration 8

Now we know where is the Ticket. Let’s see where Ticket should be moved… 9

Where to Move Issue Workflow A-Accenture, H-Hitachi, TACF, T-Carling, T-EDI, TApplication Kinaxis, T-MRP, T-Mexicali. TMexicali Support, T-O 2 C, T-PR Simplification, T-QV Support… Workflow From State Migration Workflow Application Object Migrator PROJ-UAT-PROD, APROJ-AUAT-ASPROD PROJ-UAT-PROD Migration Workflow, APROJ-AUATASPROD Migration Workflow UAT SYSADMIN Migration, User Testing MIGRATED TO UAT 10

Let’s see how to move it in Migration Workflow … 11

PROJ-UAT-PROD Auto Migration Workflow 12

Moving Ticket in Migration Workflow 1. Select Application Object Migrator application, if it’s not already expanded. 2. Click on the workflow where the Issue is in, currently PROJ-UAT-PROD Migration workflow. 3. Click on the State where the Issue is in, currently MIGRATED TO UAT state. 13

Moving Ticket in Migration Workflow Ticket Number IS 002478 is present here 14

Let’s move the Issue from “MIGRATED TO UAT” state to “Create Migration Request” state… 15

Moving Ticket in Migration Workflow 2. Expand the Target Workflow here 3. Select the Target state. currently Create Migration Request state 1. Select the Ticket, currently IS 002478 4. Click on Move To >> 16

Moving Ticket in Migration Workflow • Now the Issue is moved to • Target state currently “Create Migration Request” state. To assure this, check in Target state by following steps….

Checking if the Ticket is Moved Properly Click on the Target workflow, Currently PROJ-UAT-PROD Migration Workflow 18

Checking if the Ticket is Moved Properly Click on Target state, currently Create Migration Request state 19

Checking if the Ticket is Moved Properly Issue is moved to Create Migration Request state. 20

We have successfully moved the Ticket in Migration workflow. Let’s see how to move the Instance in Issue Workflow … 21

PROJ-UAT-PROD Issue Workflow 22

Moving Ticket in Issue Workflow 1. Click on the Application where the Issue is in, currently T-O 2 C 2. Click on the workflow where the Issue is in, currently PROJ-UAT-PROD workflow 23

Moving Ticket in Issue Workflow will open here. 24

Moving Ticket in Issue Workflow 1. Click on the State where the Issue is in, currently UAT SYSADMIN Migration state 25

Moving Ticket in Issue Workflow List of Issues under that state will be shown 26

Lets move the Issue from “UAT SYSADMIN Migration” state to “Development and Regression Test” state…. 27

Moving Ticket in Issue Workflow 2. Expand the Target workflow here 1. Select the Ticket, currently IS 002478 3. Select the Target state, currently Development and Regression Test 4. Click on Move To >> 28

Moving Ticket in Issue Workflow • Now the Issue is moved to Target state • currently “Development and Regression Test” state. To assure this, check in Target state by following steps….