Travel Risk Management Program CY 2019 report Travel

Travel Risk Management Program CY 2019 report Travel Registry

Background • Travel Registry: System-wide requirement, per UMass President’s Office • Report covers CY 2019 • • Registrations for travel that started between January 1, 2019 – December 31, 2019 Types of Registrations: • Domestic Individual • Domestic Group • International Individual • International Group

Registration Summary Terra Dotta Registration Summary Total Registrants Total Registrations Total Travelers 2, 242 1, 021 2, 462 • Total Registrants • • • Total number of people who have registered travel in the system Total Registrations • Total number of registrations submitted from 1/1/19 – 12/31/19 • Greater than Total Travelers (one traveler can register multiple trips) Total Travelers • Total number of people who have traveled on university business • Includes those who were listed on Student Group Rosters (domestic) or completed Conditions of Agreement forms (international)

Registrations by Category Type 1% Number of Registrations by Category Type 19% Domestic Individual Domestic Groups 1, 875 87 Total Domestic Travelers 4% 1, 798 International Individual 471 International Groups 29 Total International Travelers 76% Domestic Individual Domestic Group International Individual • Total domestic travelers is less than the number of domestic registrations because people are taking multiple domestic trips. • Total international travelers is greater than the number of international registrations, because more people are traveling in groups. 608

International Travel International Destinations Number of Trips [VALUE] [VALUE] Africa [VALUE] Asia Caribbean Central America Europe Middle East [VALUE] North America* Pacific International Region *North America excludes U. S. travel and consists only of Canada and Mexico South America

High Risk International Travel

Issues and Actions Issues Actions/Solutions Incomplete, Untimely, and Incorrect Registrations • Awareness and Perception • Process • • • Registrants are notified and given instruction re: their registration issue Reminder email sent to late registrants Worked with Provost’s Office to direct outreach to Deans/Supervisors Rolled out educational campaign (bus posters and flyers) Insurance and travel resources included on website and in Safety Plan questionnaire Travel Registry website – expanded, improved structure and engagement Utilization of a centralized email (Travel. Registry@umb. edu) Development of policies and protocols for international high risk travel

Developments International Travel Policy International Emergency Response Plan High Risk Petition Form High Risk Travel Review Team International Emergency Response Team Release of Liability Form Study Abroad Registration Integration Risk Mitigation Resources (World. Aware) Pre-Travel Checklists

Moving Forward: International Risk Management Streamline Travel Registry processes across the UMass system Alert. Traveler Risk management app Security alerts for users https: //www. terradotta. com/alerttraveler/

Resources Website: www. umb. edu/controller/travel_registry Job Aids Instructional Videos FAQs Decision Tree Insurance Resources Email: Travel. Registry@umb. edu Use this email for any questions, comments, or issues related to the Travel Registry Monitored by multiple people

Thank You Reminders: • Website is a great resource for both first-time and seasoned registrants: www. umb. edu/controller/travel_registry • You can access the Travel Registry website from the UMB homepage • Email Travel. Registry@umb. edu with any related questions if you can’t find an answer on the website. Additional Questions? Contact: • Darryl Mayers Asst. VC, Contracts & Compliance Darryl. Mayers@umb. edu • Justin Comeau Manager, Emergency Management Justin. Comeau@umb. edu • Sarah Phou Administrative Assistant, EM/EHS Sarah. Phou@umb. edu