Travel Leaders Franchise Group Roger Block President John

Travel Leaders Franchise Group Roger Block President John Brehm Vice President, Sales

Our Beginnings

The Start of an Era! Timeline January 2008 Travel Acquisitions Group (TAG) created through a management led buyout of Carlson Leisure Group from Carlson Companies March 2008 TAG acquires Trave. Leaders from American Leisure Group April 2008 TAG receives majority equity investment from One Equity Partners August 2008 TAG merges with Tzell Travel Group; Barry Liben named TAG CEO; Mike Batt assumes role of TAG Chairman May 2009 TAG changes name to Travel Leaders Group

Brand Summary Travel Leaders Group Office and Home-Based Host Agency Consortia Franchise Wholly-Owned Corporate Wholly-Owned Leisure

Company Today Ranked #1 among U. S. travel management companies in Business Travel News’ 2013 annual ranking Ranked among top 11 travel companies in Travel Weekly’s 2014 “Power List” Ranked #1 among full-service travel franchise companies for 17 straight years in Entrepreneur Magazine’s Franchise 500 Largest travel agency franchisor in North America Largest travel agency consortium in North America Largest host travel agency in North America Largest cruise seller in North America

Unprecedented Growth

Unprecedented Distinction We have added companies to our network that have represented the quality of our program Corporate Travel Planners – San Antonio, Texas Travel-On – Beltsville, Maryland Williamsburg Travel – Atlanta, Georgia Springdale Travel – Mobile, Alabama Gant Travel – Indiana and Illinois

Unprecedented Innovation Winner of 15 Magellan Awards in 2013 Business Travel has won four Magellan Awards: Business Travel Plus Travel Policy Assessment Executive Forum Business. Travelleaders. com

We are the Travel Professional Group $5 Billion in sales 209 Companies 342 Locations Strong brand 9

Travel is Our Only Business

How You Benefit Leading technology solutions Leading operating systems Leading marketing platforms Leading business travel management resources Leading luxury and experiential programs Recently added-luxury destination and honeymoon

Business Travel Solutions

Business Travel Solutions Travel Leaders Group Alignment Industry Engagement GBTA, ACTE, Concur Fusion Resource Support Travel Leaders Corporate Rules of Engagement Client Focus Unique value proposition and differentiator development Diagnostic approach Observations and recommendations TCO reduction Demonstrated ROI

Business Travel Solutions Intranet Resource Center (Mercavia) Over 250 templates and 100 pages of resources Annual and Quarterly trends and forecasts updates Travel Policy Assessment and Development Policy Assessment Tool Best Practices document White Paper Development Visual Guilt RFP resource library Dynamic pricing templates Monthly business traveler newsletter

Business Travel Solutions Client Executive Forum Prestigious client and industry executive educational event Business Plus Program Coaching and mentoring Customized Business Plan Goal achievement support – accountability and discipline Networking Dedicated Project Assistance Resources RFP writing Account review development Website analysis and recommendations SME Client presentation assistance

y t i l i b i flex s n o i t u + sol t r o p p + su I O R =

What Creates Success? Expand the web of influence Conduct deeper needs assessment Focus on verticals and industries where you have success Understand how the client measures us Create a compelling value story for each client Work as one team Do the fundamentals really well Engage early, engage often “ Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect. ” -From Jeffrey Gitomer’s little e. Book of Winners and Whiners

Beyond Travel – Shifting Focus & Attention GBTA & ACTE ISM & Risk Managers Business Travel News Purchasing Magazine Travel Weekly CFO Magazine Travel Manager Chief Procurement Officer Travel Cost Total Cost of Ownership Tactical Strategic

Creativity and Resourcefulness