Transport SCENARIO Unit 5 3 At a ticket

Transport SCENARIO Unit 5. 3 At a ticket agency pages 44 -45, 116, 149

PREPARATION, page 44 1 Make these sentences true for you. • • • 1 I often/don’t often/ never travel by plane. 2 I always/sometimes/never watch the films on flights. 3 I usually/sometimes/never sleep during a flight. 4 I always/often/ never take a book with me when I fly. 5 I usually/don’t usually/ never take a lot of hand luggage

I often/don’t often/ never travel by plane.

I always/sometimes/never watch the films on flights.

I usually/sometimes/never sleep during a flight.

I always/often/ never take a book with me when I fly.

I usually/don’t usually/ never take a lot of hand luggage

at a ticket agency = a place where you buy a ticket

to book a flight/ to reserve a flight one-way = single ticket; round-trip = return ticket karta u jednom smeru povratna karta

booking formular za rezervaciju

You can pay by (with) credit card or you can pay in (with) cash

Airline (avio kompanija)

low-cost airline = cheaper /ˌloʊˈkɒst/

business and standard (economy) class (biznis i ekonomska klasa u avionu)

flight = travelling by air /flaɪt/ let

airport (aerodrom) Nikola Tesla Airport = BEG

check-in desk = a place where you register (prijaviti se) for the flight (šalter za čekiranje putnika)

check-in desk a passenger shows a passport and gives in his/her bags, i. e baggage /ˈbæɡɪdʒ/ , luggage /ˈlʌɡɪdʒ/ prtljag

hand baggage (carry-on baggage) a passenger carries to his/her seat – ručni prtljag, ne ide u prtljažnik već ga putnik nosi sa sobom do sedišta, postoji limit i pravila oko toga šta možemo spakovati. checked baggage goes to the airplane hold koferi koje smo prijavili prilikom čekiranja i odlaze u prtljažnik aviona, postoji limit.

arrivals dolasci departure odlasci

Departures Board (Screen) (tabla, ekran) a passenger gets information about the flight

departure lounge /laʊndʒ/ a place where you wait for your flight

to board the plane /bɔː(r)d/ ukrcati se u avion

boarding (ukrcavanje)

boarding pass – a card you get at the check -in desk to board a plane (karta za ukrcavanje)

seats: window, middle (centre) and aisle

aisle /ail/ passageway (prolaz između dva reda sedišta)

window seat sedište do prozora middle seat sedište u sredini aisle seat sedište do prolaza

to take off, v. – uzletati take-off, n. - uzletanje

to land, v. – sleteti landing, n. - sletanje

cabin crew/kruː/ : pilot, co-pilot, flight attendants (avionska posada)

flight attendant (stjuart, stjuardesa)

flight attendants give instructions to passengers during take-off and landing

flight attendants show passengers how to fasten their seat belts /ˈfɑːs(ə)n/(vezati pojas)

in-flight service (usluga tokom leta) everything that airline offers to passengers It can be free of charge or passengers pay for it • hot and cold meals • snacks • drinks • duty-free products • extra leg room • massage • in-flight entertainment: magazines, films, radio, TV, games, wi-fi

snacks during the flight – light meal, refreshments /snæks/ (užina, grickalice, nešto da se prezalogaji)

IFE, in-flight entertainment /en. təˈteɪn. mənt/ = fun (esp. on a long-haul /hɔːl/ flight long-distance, posebno na dužim letovima) magazines, films, radio, TV, games, wi-fi

charge /tʃɑːdʒ/ • to charge (ref. money) = to ask money for a service or activity • free of charge = you do not pay • extra charge (surcharge) = you pay for service, plus some more (dodatni namet, doplata)

extra charge for head massage /məˈsɑːʒ/

extra legroom = space /speɪs/, prostor mnogo više mesta za noge

2. Match sentences 1 -5 with the one with a similar meaning from a-e, page 44. • 1. You board the plane at 17. 00. • 2. The plane departs at 17. 00. • 3. The arrival time is 17. 00. • 4. The price of the ticket is e 500. • 5. The flight takes ten hours. • a) The plane leaves at five o’clock. • b) The ticket costs e 500. • c) The flight is ten hours long. • d) You get on the plane at five o’clock. • e) The plane lands at 5 p. m.

3. Complete the sentences with the words in the box, p. 44. Listen and check your answers. Track 1. 38, p. 149 aisle flight business in-flight departures window return standard 1. Check the _______ board and see when the flight leaves. 2. I’d like a _____ticket to Rio, please. 3. I usually travel in ______class, but sometimes my company pays and then I fly _____ class. 4. This airline has really good _____service. The ______attendants are really helpful. 5. I always ask for a ______seat. I love the view of the clouds. 6. I always ask for a ______seat. I love the view of the clouds.

5. Read the different airline adverts and answer the questions, page 44. • 1. Which airline is the cheapest? • 2. Which airline has the best in-flight service? • 3 Which airline has the most frequent flights?

IBA International Budget Air Low-cost airline of the year 20 percent cheaper than other airlines. How do we do it? q We have limited in-flight service: -Free snacks, extra charge for meals and drinks -in-flight radio, extra charge for video films q We fly twice a week to each destination.

Top Air We give you more than other airlines • Full meal and drinks service • In-flight head massage service (extra charge) • Bigger seats and more leg room • We fly three times a week to all our destinations TA

A OZ AIR Everything you want from an international airline o Daily flights to all destinations o Standard in-flight service Hot and cold meals Snacks Full drinks service In-flight films

NEW YORK TO AUSTRALIA How much does it cost? What is the price? Is it cheap? Is it expensive?

NEW YORK TO AUSTRALIA How long does it take? It takes more than 20 hours. Question we use for duration. (koliko nam uzima vremena)

6. Sasha wants to fly to New York from Australia. He phones a travel agent and asks for information about different flights. Listen Track 1. 39, page 149. and complete the table, p. 45 Oz Air Departs 8 a. m. Arrives Length Top Air 5 p. m. 14 hours Price In-flight service good/verygood/ excellent good/very good/ excellent

KEY LANGUAGE: buying a ticket 7 Complete these questions and write answers for the two airlines, page 45. Then listen again and check your ideas. Track 1. 39, page 149 • • • 1 When ____ it leave? 2 When ____ it arrive? 3 How _____ does it take? 4 How _____ does it cost? 5 _____ it a good airline?

8 a Track 1. 40, page 149 Which flight does Sasha decide to book, do you think? Listen to the rest of the conversation and check. 8 b Listen again and complete the booking form, page 45. • • • Full name: 1 Sasha Andrei Kaplinski From: 2 Sydney To: 3 New York Airline: 4 _____ Departure date: 5 _____ Return date: 6 _______ Class: 7 ______ Seat: 8 ______ Payment method: 9 ______

9 a Write the travel agent’s questions for 1 and 4 -9 on the booking form (slide 52). Then read Track 1. 40 on page 149 and check your ideas. • 1. Can I have. . . • 2. Which airline would you like. . . • 3. Can I pay in cash?

Useful Phrases • • • CUSTOMER Can you tell me about. . . ? When does. . . ? How long does. . . ? How much does. . . ? I’d like to. . . TRAVEL AGENT • This is. . . How can I help you? • Would you like. . . ? • How would you like to pay?

Booking a travel ticket WATCH!!! https: //www. youtube. com/watch? v=Qf. ZK 3 N 6 FPdg

10 page 45 Task: booking a travel ticket Write a short dialogue between Jo, the business person from Sydney, Australia and Chris, the travel agent. Jo would like to travel to Moscow. Read email (below) page 45 and find the important information. The, read information about timetable and price, page 116.

HW • Send all your answers to setjetting@gmail. com in Word document and mark/put numbers in front of each task.

Thank you for your attention! Happy Easter!