Transforming the NSF Academy Paul Barsnica Chief NSF

Transforming the NSF Academy Paul Barsnica Chief, NSF Academy

Purpose • Transforming the NSF Academy to accommodate NSF’s Organizational Excellence Strategic Goal • Activities Underway • Future Opportunities • Continuing Challenges The NSF Academy, More to offer than Training

NSF Academy Transformation Organizational Excellence • NSF Academy: From training department to a catalyst for the creation of a continuous learning organization – Applying proactive approach to identifying and implementing the “right” programs – Aligning learning programs with the mission and strategic goals of NSF – Attaining a progressive leadership position, in the use of technology, blended learning, and e. Learning

Business Case Framework Targeted Area Purpose Primary Stakeholders Products & Services Measures of Success Knowledge Acquisition Develop Knowledge, skills & competencies to Improve performance of employees Employees, managers, supervisors Courses, curricula, competency maps User satisfaction, class fill, training days, business results improvement Instructional Technology Advance innovative and cutting-edge technologies in learning. Improve performance Employees, managers, supervisors Distance Learning, discovery learning, knowledge sharing collaboration learning ROI, end user satisfaction Personal & Professional Enhancement Career mapping, development, and motivation Employees, managers, supervisors, Senior Leadership team Knowledge system, development in core competencies, employee & leadership development Implementation of Succession Planning, improved performance, increased morale Organizational Effectiveness Add value to the organization and its stakeholders, improve business practices Business unit customers, employees, managers, supervisors, Senior Leadership Performance analysis & consulting, organizational development, business solutions Balanced Scorecard, business results, customer value

NSF Academy Transformation Activities Knowledge Acquisition • Implemented Project Management Certificate Program – 41 Masters and 85 Associates certificates Instructional Technology • Created online courses on NSF e. Business processes (with DIS) Personal and Professional Enhancement • Developed leadership curriculum (with HRM) – Suite of supervisory programs – Online “Manager’s Handbook” for incoming senior managers Organizational Effectiveness • Institutionalized OD services (with Directorates) – Strategic Planning, Team Building, Climate Surveys, Communication-Negotiation-Conflict Resolution Workshops, and Retreat Planning and Facilitation – Conducted 34 Unique Workshops and Retreats

NSF Academy Transformation Activities Underway Knowledge Acquisition • Modernizing the Welcome to the NSF Enterprise (with OEOP & HRM) • Modernizing Program Management Seminars Organizational Effectiveness • Restructuring DD Roundtables as Just-in-Time continuous learning programs and seminars • Implementing Division Director’s Retreat

NSF Academy Transformation Other Activities Underway Personal and Professional Enhancement • Developing Mentor program for rotators • Developing Mentor program for administrative employees Instructional Technology • Implementing LMS (with DIS, HRM, AWG) • Implementing Groove and Knowledge Management Communities of Practice (with CIO)

Transformation Goals Future Opportunities • Institute After Hours Plus and Continuing Education Program • Institute Career Counseling Office • Automate Individual Development Plans • Develop Federal Service Education Program • Develop “New Manager’s Program”

Continuing Challenges • How do we effectively collect and share knowledge? • How do we promote the development of leadership skills for NSF managers? • How do we promote the broader use of technology enabled learning tools and systems?