Transactional letters Prepared by Munkhtuya Ts About Transactional
Transactional letters Prepared by: Munkhtuya Ts.
About Transactional letters It is usually written in response to some written information. It includes: v. An advertisement v. A letter v An invitation v A note also visual prompts such as map, diagram etc.
Transactional letter consists of three parts. Introduction Ø Main body Ø Conclusion Ø
Introduction What should we write in the introduction? ü Introduction which gives the opening remarks and the reason for writing ü Opening remarks include an appropriate greeting (Dear Sir, Dear Mrs Brown) etc.
Main body q It is divided into separate paragraphs, which has a separate topic. q Ideas. T should be linked with appropriate linking words and phrases.
Conclusion � The conclusion summarizes the points in the main body and make reference to future action � It includes closing remarks followed by appropriate ending (Yours sincerely, + Your full name)
Transactional letters styles When we write the transactional letter, we use following styles. v Informal v Semi-formal v Formal
What types of linking words and phrases can we use?
Linking words Firstly, First of all, To begin with, In the first place, etc. Furthermore, Therefore, Although, However, But, Also, In addition, etc Finally, All in all, In conclusion, To conclude, To sum up, etc Phrases Could you tell me … Could you let me know… I interested in finding out… I would appreciate it if you could let me know… I would like to know… I would be grateful if you could tell me…
Now Practice time. • Read the two models “A” and “B” • Then discuss about differences between them.
Dear Mr Thompson, Model Mode” “A” I am writing to find out more detailed information related to the Private English Lessons and it is a very efficient for me. I consider that your advertisement was misleading in a number of ways. First of all, I would like to know where does it take place and I am interested in finding out what time does it start. Also, Could you tell me how much money should I need to pay for the tuition fee. Furthermore, I would appreciate if you could let me know whether provide what kind of course books during the lesson. Finally, I would be grateful if you could tell me whether we attend the class one-to-one or groups. All in all, I am quite satisfied to attend to this lesson. If you provide me some information and also I am interested in Private English Lessons. I’m looking forward to receiving a prompt reply. Yours faithfully, Tsedensodnom Munkhtuya
Dear Sir, Model “B” I want to tell you how angry and disgusted I am with the holiday apartment I rented from you on 15 th August. I think you’ve got a real cheek advertising it as ‘beautiful’ because it was the ugliest apartment I’ve ever seen in my life. For a start, you lied when you said it was spacious. There wasn’t room to swing a cat inside. The rooms were also very dirty. I spent the first day of my holiday cleaning them. Next, you said the kitchen was well-equipped. Not at all! Lots of essential items were missing. After three days, I’d had enough and went home. I’m sure you can tell I am really angry. You have ruined my summer by spoiling my holiday. I demand you give me some of my money back and you should say sorry, too. If you don’t you’ll be in big trouble. Hurry up and reply to this letter. Yours sincerely, Helen Hunt
What kind of style used in the advertisement? What do you think? Discuss it together! Look at the advertisement from the next slide.
What type of style has used in this invitation? v Which style is more suitable for invitation? v Is it can be formal or informal?
Dear Mrs Burton My name is Harry youngperson, and I am writing on behalf of the students of Yellow River Primary School. We would like to invite you, or a representative of the Chamber of Commerce, to attend a special event to be held at our school in a few weeks time. Some students of our school have been working on a project to devise solutions to the difficulties many young people in our town have in finding a job when they finish school. Our special audiovisual presentation, to be held in the school library at 11. 00 am on Tuesday, 2 November, will outline the findings of our investigation, and a variety of proposals we believe will help generate jobs for local young people. During the program, several students will receive community service awards from Mayor Jeff Bridges. Following the proceedings, a light morning tea will be provided. You are among a number of local community leaders we are hoping will be able to attend the presentation. Could you please let us know if you will be able to attend, by phoning the school on 4455 66 77 before Friday 29 October? We look forward to seeing you there. Your sincerely, HYoungperson Harry Youngperson.
- Slides: 17