Trans Tel Communications Inc TDS Series Hybrid IP
Trans. Tel Communications, Inc TDS Series Hybrid IP Lodging Communication System
About Trans. Tel • 22 Year Corporation • Headquarters: Jupiter, Florida USA • 60 miles north of Miami • Product Development, Sales, Marketing, Technical Support
About Trans. Tel Affiliated Company Locations - Trans. Tel USA - Trans. Tel Indonesia - Taiwan - Thailand - Australia - New Zealand - China
About Trans. Tel • Key Accomplishments – Sales in over 50 countries worldwide – Over 250, 000 Systems Installed & Working – OEM to Philips, Telecom Italia, others – Business & Hotel Motel Platform – Advanced Property Management Interface – Government & Military Installations
Office Locations • New Zealand • USA • Indonesia • Taiwan • Australia • China • Malaysia • Dealers & distributors worldwide
System? Proven Track Record Outstanding Performance Competitively Priced- Reduce Cost – Improve Guest Experience Advanced Feature Set for Hotel Operators Standalone Operation or Advanced PMS Capability Emergency Services Certified E-911 with recorded announcement E 911 Bumping Emergency/Fire Alarm Evacuation Best Support in Industry
Why TDS Series Lodging System? • Flexible Configuration Options - PSTN Lines, ISDN, VOIP Admin. & Guest Room • Integrated Call Center for Reservations • • VOIP Options • • SIP Trunking for low cost carrier services Network multiple locations together Allow remote communications at no cost TDS Lodging Systems are customizable to your property • • Standard feature! Automated Attendant Greetings Music on hold messages Automatic Wakeup Messages PMS Interface Certifications • • • Micros Fidelio, Opera Express Oasis Inn Quest Roomaster Power. Pro VHP Many more
Lodging Solutions for any property type and size! • Resorts – 5, 4, 3, 2 Star! B&Bs • National Hotel Chains • Independently Owned Operators • Small Bed & Breakfast Hotel Chains Lodges • Fishing & Ski Lodges • From as few as 12 rooms • To as many as 1200 rooms Resorts
Front Desk Administration. Property Management Interface • Supports 2 Protocol Types • Certified for Micros Opera, Opera Express, Fidelio using FIAS protocol • Mitel Emulation • Compatible with a variety of other PMS vendors • Seamless Integration of front desk operations and PABX features
Property Management Interface • Seamless Integration 。。。。 • Check In PMS Protocol Link • Check Out • Guest Name • Suite Services • Voice Mail Notification • Do Not Disturb • Wake Up • Message Waiting • Room Status • Guest Billing Micros Opera / Fidelio Server Front Desk Workstation LAN PSTN ISDN IP Network TDS 600 。。。。 Room Telephones (with Message Waiting Lamp ) Bi Directional Interface providing exchange of information
Property Management Interface CONVENTIONAL PABX data Gateway TRANSTEL TDS SERIES data Transtel TDS Series data PMS Server Gateway’s are expensive between PABX & PMS Software. Problems such as unstable sync, loss of data, etc. can occur and are cumbersome to troubleshoot. TRANSTEL TDS Series can connect directly to most PMS Software Servers directly, hence eliminating costs and service headaches.
Property Management Integration
Front Desk Administration • Universal Hotel Service Key • A Universal Hotel Service Key followed by a single digit is all that is required to activate features. • Hotel 1 - Check In, Hotel 2 - Check Out, Hotel 3 - Message Waiting etc. • Simplifies training of front desk staff • Great back up solution in case PMS goes off line or loses link for any reason
Front Desk Administration • Message Waiting • Set a message waiting for guest room • Wake Up • Set wake up time for guest • Wake Up attempt failure notification • Wake up call history report • Room Status • View & change guest room status • Clean, dirty, occupied etc.
Front Desk Administration • Call Credit Limit • Sets a credit limit on guest phones and shuts phone off when limit is exceeded • Call Cost Accounting • Hotel owners can set own rates for calls • Print and inquiry from front desk • No expensive 3 rd party system required
Front Desk Administration • Wireless & Mobility Options Supported • Wifi Telephones • Traditional cordless telephone sets paired with Operator console • SIP Dect Wifi • Receive and transfer calls from anywhere on property
Emergency Guest Services E-911 Feature • When guest dials 911 the emergency operator will hear a special voice announcement identifying the exact room number of guest • Specially programmed Operator Console phones and other phones can ring at the same time indicating the guest room calling • When console operator answers a conference is created between guest, hotel operator and 911 operator
Emergency Guest Services E-911 Bumping • When guest dials 911 and all lines are busy, system will “bump” an existing call off and provide priority call processing to the E-911 originator.
Emergency Evacuation / Fire Alarm Feature In the case of an urgent emergency Hotel Managers can press an external button connected to the TDS System. On activation, all Guest Room Telephones will begin to ring in short repetitive bursts. Upon answer the Guest will hear the (recordable) Emergency Evacuation Message which can provide instructions for leaving the premises immediately.
ANALOG PHONE WITH PAGING CAPABILITY Operator paging to all rooms Room 114 Room 113 Room 111 Room 112 Trans. Tel guest phones model AH 99 P can be paged for announcement purposes
TDS Lodging System Features • • • Automated Attendant - Direct Answer All Calls - Answer Overflow Calls Day & Night modes of operation Voice Messaging Guest Mailbox Administration Mailbox Password Control Custom Wake Up Messages Least Cost Routing T 1 and ISDN PRI Lines VOIP Sip Trunking
TDS Lodging System Features • • Toll Control Call Accounting Call Credit Limit • Establish limit amount • Disconnect when limit is reached Flexible Numbering Plan • Variable digit length Custom Messages On Hold Custom Wake up Message Single Digit Dialing for Services - Room Service - Valet etc.
Features • Room to Room Dialing Control • Elevator Phones • Caller ID - Internal Calls from guest rooms - External Calls • Cordless Telephone Support - For Attendant Console - Maids • Mini Bar Service
Guest Services • Voice Guided Guest Features Eliminates user guides and makes using the telephone set hassle free and simple • Automatic Wake Up Guest can set his own automatic wake up from the room without requesting assistance from front desk • Do Not Disturb Guest can enable or disable do not disturb from the room without requesting assistance from the front desk
Guest Services • Voice Mail boxes for each guest are provided and can be controlled by password if desired. • Message Waiting Light Guests can be informed by message waiting light indication of new messages • Single Digit Dialing for services Guest phones may be set up for dialing a single digit to reach services such as room service or concierge
Reasons to choose the Trans. Tel Lodging Series for your hotel • TDS Lodging Systems offer the best price / performance ratio in the industry • Fully integrated telephone system, automated attendant, voice mail and call accounting • Feature set designed for simplicity and ease of use • Proven and reliable platform verified over a variety of applications and countries • Top notch customer support
Trans. Tel Clients
International Hotel Brands already using Trans. Tel TDS Lodging Series
International Hotel Brands already using Trans. Tel TDS Lodging Series
International Hotel Brands already using Trans. Tel TDS Lodging Series
International Hotel Brands already using Trans. Tel TDS Lodging Series
International Hotel Brands already using Trans. Tel TDS Lodging Series
Trans. Tel TDS Lodging Series – Noteworthy Clients Chateau de Bali Luxury Villas & Medical Spa
Trans. Tel TDS Lodging Series – Noteworthy Clients Rendezvous Grand Hotel Auckland, New Zealand
Trans. Tel TDS Lodging Series Noteworthy Clients Pullman Central Park Jakarta, Indonesia
Trans. Tel TDS Lodging Series – Noteworthy Clients Aston NIU Manokwari Hotel & Conference Center Papua, Indonesia
Trans. Tel TDS Lodging Series – Noteworthy Clients Fave Hotel Surabaya
Trans. Tel TDS Lodging Series – Noteworthy Clients Aston Soll Marina Bangka, Indonesia
Trans. Tel TDS Lodging Series – Noteworthy Clients Mercure Convention Center Jakarta, Indonesia
Trans. Tel TDS Lodging Series – Noteworthy Clients Aston Paramount Serpong, Indonesia
Trans. Tel TDS Lodging Series – Noteworthy Clients Green Park Inn, North Carolina America’s Historic Hotel Register Visited by US Presidents and Dignitaries
Trans. Tel TDS Lodging Series – Noteworthy Clients Holiday Inn Express Moses Lake Washington Hotel Register
Partner with Trans. Tel Dealers and distributors in many countries throughout the world. Trans. Tel is a mature and experienced international company.
Choose Trans. Tel Experience counts! Contact us today! Trans. Tel Communications, Inc. 1562 Park Lane South, Suite 400 Jupiter, Florida 33458 Tel/Fax: 561 747 -4466 http: //transtelcommunications. com
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