How Was the Order Submitted? Phone In Trane 360° Walk-in Comfort. Site No matter how your customer placed their order, Trane 360°Order History will display the order information and its status at the line level. 2
Parts Order History Functionality To improve the experience, we’ve updated the Order History to make it easier and faster to find your order. To increase speed, we decreased the date placed from 60 to 10 days. Set your search criteria or leave it at a date range of 10 days and click “Search. ” Instead of driving or calling the store, have your customer use their mobile device to check the status. 3
Other Filtering Options PO # Search Date Range Order Status 4
Search Results and Order Details 5
Trane 360°Order History Residential Equipment
How Was the Order Submitted? Phone In Trane 360° Comfort. Site No matter how your customer placed their order, Trane 360°Order History will display the order information and its status at the line level. 7
Equipment Order History Functionality To improve the experience, we’ve updated the Order History to make it easier and faster to find your order. To increase speed, we decreased the default date placed from 60 to 10 days. Set your search criteria or leave it at a date range of 10 days and click “Search. ” Instead of driving or calling the store, have your customer use their mobile device to check the status. 8
Other Filtering Options PO # or Model # Search Date Range Order Status 9