TRAINING AND DEVELOPMENT INTERVIEW WITH ADRIANA LANGE MSM
- Slides: 7
TRAINING AND DEVELOPMENT INTERVIEW WITH ADRIANA LANGE MSM 620 – Week 4 Jodie Phebus
ADRIANA LANGE Director of Learning and Development Responsibilities Where she started with Verizon
LEARNING AND DEVELOPMENT VISION FOR VZW Learning and Development Vision � To Inspire, Empower and Enable our learners to deliver an effortless customer experience. Differences between Verizon and Previous Employers
PAST, PRESENT AND FUTURE TRAINING AT VZW Past � New Hire Training � M&P’s (Methods and Procedures) Present � Skills Training � VZLU Future � 100% class room to online to Crowd Around � Short videos
CURRENT PROGRAMS VZLU VZTU Leadership Huddles Pre-leader Program Advancing your career
CONCLUSION Overall Training Vision Moving toward the Future
APPENDIX Interview Questions � Can you give me an overview of past, present and future learning at Verizon? � What was offered when you first started versus what they are offering currently? � What are some examples of programs that we have offered? � What programs or training have been the most successful as far as advancing/or impacting your career? � What trainings help employees advance to Leadership? � What are the corporate goals for learning at Verizon? � What is different about Verizon’s vision on learning compared to a previous employer?
