Training and Development continued OS 352 HRM Fisher

Agenda l Look at longer term perspective relevant to training and development – –

Transfer of Training l Maintenance – l Generalization – l Applying knowledge or skills

Knowledge management l Technological – – l Sociological – – 4 Often the focus

Development l Focused on future – – l l Typically voluntary May be part

Example Career Path Management Trainee Second Assistant Manager First Assistant Manager Restaurant Manager Training

Focus on job experiences l l 7 Using career path to develop new skills,

Mentoring l Provides direction, oversight on other developmental activities – – l l l

Management Training Programs l l l 9 Look at examples from scavenger hunt Purpose

Discussion Question l 10 How does the shift from training to development affect transfer?

Exam review l l l 11 Group discussion on three most important topics Review

For next class l Exam 2 – – l Thursday, Nov. 4 – –

Slides: 12

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Training and Development, continued OS 352 HRM Fisher Oct. 28, 2003

Agenda l Look at longer term perspective relevant to training and development – – Transfer of training Employee development drograms l l 2 Purpose Methods Management training (from scavenger hunt) Exam Review

Transfer of Training l Maintenance – l Generalization – l Applying knowledge or skills to slightly different situations Transfer is more likely when trainees have – – – 3 Maintaining knowledge or skills over time Opportunity to perform Workplace support Refresher training

Knowledge management l Technological – – l Sociological – – 4 Often the focus Does not guarantee success Cultural norms KM can be done without IT

Development l Focused on future – – l l Typically voluntary May be part of a formalized program – – l 5 Career paths Protean career GE’s leadership development Succession planning (Customs Service) Why would an organization want to have a development program? What are the intended outcomes?

Example Career Path Management Trainee Second Assistant Manager First Assistant Manager Restaurant Manager Training Consultant 6 Business Consultant Operations Consultant

Focus on job experiences l l 7 Using career path to develop new skills, etc. Commonly referred to as “stretch assignments” Often includes global assignments, moving to other divisions or product lines What are the long-term learning objectives of these assignments?

Mentoring l Provides direction, oversight on other developmental activities – – l l l 8 Self-assessment, planning Stretch assignments Also helps provide visibility Effectiveness largely depends on mentor How is mentoring different from coaching?

Management Training Programs l l l 9 Look at examples from scavenger hunt Purpose Methods

Discussion Question l 10 How does the shift from training to development affect transfer?

Exam review l l l 11 Group discussion on three most important topics Review with class Time for Q&A

For next class l Exam 2 – – l Thursday, Nov. 4 – – 12 Same format (MC, Short answer, essay) May wish to bring a calculator Compensation systems Read chapter 11