TRAINING AND DEVELOPMENT 1 Training and Development TD

TRAINING AND DEVELOPMENT 1

Training and Development (T&D) Human Resource Development – Major HRM function consisting not only of T&D, but also individual career planning and development activities and performance appraisal § Training and Development – Heart of a continuous effort designed to improve employee competency and organizational performance § 2

Training and Development (T&D) Training - Designed to provide learners with the knowledge and skills needed for their present jobs § Development - Involves learning that goes beyond today's job – more long-term focus § Learning Organization – firms that recognize critical importance of continuous performance-related training and development an take appropriate action § 3

Factors Influencing T&D Top management support § Commitment from specialists and generalists § Technological advances § Organizational complexity § Learning principles § Other human resource functions § 4

The Training and Development Process Consider External and Internal Environment § Determine T&D needs § 5

The Training and Development (T&D) Process External Environment Internal Environment Determine T&D Needs Establish Specific Objectives Select T&D Method(s) Implement T&D Programs Evaluate T&D Programs 6

Determining Training Needs analysis Organization analysis Person analysis Task analysis 7

Developing the training program Ensure employee readiness § Create a learning environment § § Practice § Feedback § Ensure transfer of training § Maximize similarity § Relapse prevention 8

Establishing Objectives and Evaluating the Program § Clear and concise objectives must be formulated § Measurable outcomes § Cognitive § Behavioral § Reaction § Results § ROI § Measuring outcomes § Pretest/Posttest with comparison group § Time series 9

T&D Methods § § § § § Classroom Programs Mentoring Coaching Reverse Mentoring Case Study Videotapes Role Playing Apprenticeship Training Vestibule Training Simulations § § § § § Business Games In-Basket Training Distance Learning and Videoconferencing Computer-based Training Virtual Reality E-learning On-the-Job Training Job Rotation Internships 10

Legal Issues § § § Injury during training Injury outside training Confidentiality or defamation Use of copyrighted material Inclusion in training Equal treatment during training 11