Towards A Framework For Disaster Risk Reduction In

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Towards A Framework For Disaster Risk Reduction In Indonesia’s Urban Tourism Industry Based On

Towards A Framework For Disaster Risk Reduction In Indonesia’s Urban Tourism Industry Based On Spatial Information Agustan 1; Devi Roza K. Kausar 2 1 PTPSW – BPP Teknologi, 2 Faculty of Tourism – Universitas Pancasila Abstract Conceptual Framework Tourism is among the highest growing sectors in Indonesia, with international tourists’ arrival of 12 million in 2016 and tourism being the top five export earners for the country. Despite the positive growth, tourism is also a highly volatile industry, easily affected by safety, security and health issues, and natural disasters. Being one of the world’s most vulnerable countries to hazards, an approach to tourism disaster management is needed to help the affected tourists, tourism industry and communities whose livelihoods depend on tourism to cope with the disasters and its social amplifications. Urban tourism often relies on heritage buildings as its main attraction in which every hazard has to be anticipated so that irreversible change can be avoided. This study uses secondary data collection and media content analysis to identify possible disasters and the impact of disasters, and identifying available spatial information that can be utilized in disaster management planning. A framework of urban tourism crises and disaster management that is developed from this study will be discussed further with stakeholders through action research in future study. Urban areas are the environment for multiple activities such as people working in offices, shopping, purchasing services, interacting with friends and family, eating at restaurants, purchasing and constructing structures, or even activities that are not so benign, such as crimes involving persons or property [10]. The very features that make cities feasible and desirable, namely their architectural structures, population concentrations, places of assembly, and interconnected infrastructure systems, also put them at high risk to floods, earthquakes, hurricanes, and terrorist attacks [11]. Cities have become one of the preferred tourist destination [12] generating a new form of tourism that can be defined as urban tourism; and can be said that urban tourism is closely linked to the short-breaks market [13]. Urban areas offer social, cultural, physical and aesthetic stages upon which tourist activity can be played out [14]. Previous study [15] mentioned that urban tourism accumulates additional descriptive adjectives, including ‘cultural’, (encompassing ‘festival’ or ‘art’) ‘heritage’ and even ‘congress’, ‘sport’, ‘gastronomic’, ‘night-life’, ‘shopping’, ‘health’ and many more, as different clusters of urban features and services are utilized to satisfy an array of tourism markets. Introduction Indonesia is one of the world’s most vulnerable countries to natural hazards, namely earthquake, tsunami, flood, landslides, volcanic eruption, extreme weather condition, extreme sea waves, drought, and forest fire. Many of Indonesia’s tourism destinations are actually located in areas with higher risks of natural disasters. Currently, relatively little systematic research has been carried out on disaster phenomena in tourism, the impacts of such events on the tourism industry and the responses of industry and relevant government agencies to cope with these impacts ([1], [2], [4], [5]). Research on tourism and natural disasters in Indonesia has arisen after the incident of tsunami in Pangandaran in 2006, Yogyakarta earthquake also in 2006, and Merapi Volcano eruption in 2010 ([6], [7], [8], [9]). Concluding Remark The proposed framework emphasizes the use of spatial information to facilitate and mediate the interactions of information, organizations, and systems in the pre-event, during, and aftermath of disasters. This study still needs further consultations with stakeholders in the form of an action research to ensure its applicability and effectiveness. Anticipating Crises & Urban Tourism Urban tourism in Jakarta has also experienced crises related to security issues, such as the Marriott bombing in 2003. In addition, there also possible risks associated with the fact that some of the attractions in Jakarta are heritage buildings built centuries ago or monuments built around 40 – 50 years ago. The 132 meter tower of National Monument (Monas), for instance, has limited capacity of 10 persons in its elevator due to the shape of the monument that is narrower as the tower reach more heights. Management of Monas needs to be aware of the risk of earthquake and fire, and prepares evacuation plan that deals with the challenge of evacuating through narrow stairs. It is reported that steep and narrow stairs caused difficulties for people taking the emergency stairs when Monas elevator broke. Different risks exist in Jakarta Old Town area, which consists of heritage buildings dated back to the Dutch colonial era centuries ago. Proposed Framework A new framework is developed considering the risks in urban tourism that partly resulted from the characteristics of the urban area, that is complex, diffuse, diverse and connected. The spatial information can be used in preventative planning (knowledge base 1 – KB 1), the knowledge processing when crises and disaster occur in which Urban Tourism Command Center is activated (KB 2), and during the aftermath (long term recovery and resolution) in which it is useful for mapping recovery areas. However, several frameworks have been developed within the topic, [1] introduced the tourism disaster management framework to assist in understanding the disaster process and how to respond to each phase. Then [2] developed knowledge management model for crises and disasters in tourism. This study which focuses on urban tourism, aims to identify possible tourism disasters in urban areas and develop an approach for disaster management planning which considers the risks in urban tourism, the disaster process, and how the interactions of information, organizations, and systems can be facilitated and mediated by spatial information in the event and aftermath of disasters. Figure 1. Proposed Urban Tourism Crisis and Disaster Management Framework Contact References 1. 2. 3. 4. 5. 6. 7. Devi Kausar Faculty of Tourism – Universitas Pancasila Email: devikausar@univpancasila. ac. id Website: https: //www. researchgate. net/profile/Devi_Kausar 8. Phone: +62 -816 -104592 9. 10. 11. 12. 13. 14. 15. Faulkner, B. (2001) Towards a framework for tourism disaster management. Tourism Management 22, 135 -147. Mistilis, N. and Sheldon, P. J. (2005) Knowledge management for tourism crises and disasters. Best Education Network Think Tank V Mc. Hale, et al. (2015) The New Global Urban Realm: Complex, Connected, Diffuse, and Diverse Social-ecological Systems. Sustainability 7, 5211 -5240. Faulkner, B. and Vikulov, S. (2001) Katherine, washed out one day, back on track the next: a post-mortem of a tourism disaster. Tourism Management 22, 331 -344. Ritchie, B. R. (2004) Chaos, crises and disasters: A strategic approach to crisis management in the tourism industry. Tourism Management 25, 669 -683. Akbar, T. and Sujali (2012) Jurnal Bumi Indonesia. Tersedia online: http: //lib. geo. ugm. ac. id/ojs/index. php/jbi/article/view. File/27/27. Hardiani, D. 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