Touches Snapshot Current Touch Categories 37 Accessing community

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Touches Snapshot Current Touch Categories (37) Accessing community resource/service Ancillary Services Care plan setting

Touches Snapshot Current Touch Categories (37) Accessing community resource/service Ancillary Services Care plan setting activities Case Management Assessment Case Management Referral Case Management Treatment Coordinating care clinical follow-up Coordinating transitions in care setting Coordinating healthcare appointments for patient or family Coordinating care information management Coordinating care dental Education provided: group setting Education provided: one on one Education provided written material Eligibility Assistance/Financial Counseling Exercise class participant Flowsheet Goal Update Health Education Supportive Counseling Home visits, non-billable Home care visit encounter Interim notes encounter Interpreter Visit Language services Letter Medicaid eligibility assistance My. Chart encounter Outreach Panel management outreach Pre visit planning encounter Problem List Update Support group participant Telemedicine Encounter Telephone Encounter Transportation assistance Warm hand-off, non-billable Meaningful Touch Criteria Innovative? In lieu of office visit? Convoluted with inputs? Billable/reimburseable? Preventative service? Intuitive for tracking? Existing supplement or new added value? Actual frequency increase after APM? Being tracked consistently? Treatment? Monitoring patient’s response to care? Health promotion/education? Meaningful Touch Categories (18) Alternative Types of Care (In Lieu of Office Visit) Accessing community resource/service Case Management Education provided in group setting Exercise class participant Home care visit encounter Home visit (non-billable) My. Chart encounter Support group participant Telemedicine encounter Telephone visit Warm hand-off (non-billable) PCMH Measures (Not In Lieu of Office Visit) Coordinating Care: Clinical follow-up and transitions Coordinating Care: Dental Coordinating Care: Information management Flowsheet Health educative supportive counseling Panel management outreach Transportation Assistance