TOOL 5100 CSCL 19 Social awareness Basic issues

TOOL 5100: CSCL 1/9 Social awareness Basic issues in social awareness Anders Mørch TOOL 5100, theme 10 Lecture 12, 06. 05. 2008

TOOL 5100: CSCL 2/9 Social awareness Outline • • Social awareness Related work Design for social awareness Learning support with social awareness Lecture 12, 06. 05. 2008

TOOL 5100: CSCL 3/9 Social awareness • An overview of article by Bødker & Christiansen (2006) • Social awareness is “the kind of awareness of other people that grows from overhearing and overseeing” • “We gather continuously information about our colleagues and act accordingly” (Tollmar et al, 1996) • Extended to virtual world and design: How this kind of awareness apply when people are distanced from each other (no longer co present) Lecture 12, 06. 05. 2008

TOOL 5100: CSCL 4/9 Social awareness Related work • Makes a distinction between focal awareness and peripheral/subsidiary awareness, a distinction originally proposed by Polanyi (1966) • Dourish and Bly (1992) on real time, distributed awareness, and (indirectly) Gutwin, Stark & Greenberg (1995) on workspace awareness Lecture 12, 06. 05. 2008

TOOL 5100: CSCL 5/9 Social awareness Related work cont’d • Theory of social psychology and communication – Strauss on ‘breadcrumb, ’ traces and cues as indicators of activities of others in shared space – Clark (1996) on ‘common ground’ as linguistic precondition for mutual understanding – Rommetveit on intersubjectivity (not referenced) • Robinson on ‘common artifacts, ’ their common use and peoples’ adaptation of them to personal needs Lecture 12, 06. 05. 2008

TOOL 5100: CSCL 6/9 Social awareness Critique • This paper is a critique of current work on computational awareness because it tries to – Make something subtle explicit – Giving increased attention to “secondary” (previously tacit) concerns has the side effect of missing important concerns • The authors do not go “beyond being there” to identify ways to use ICT beyond modeling existing (F 2 F) social interaction Lecture 12, 06. 05. 2008

TOOL 5100: CSCL 7/9 Social awareness Research study • RQ: What does it mean to be present and how to leave traces of one presence in the virtual world? • Personal panels helped people to leave traces of current and pending activities • Leave trace of past activities as reminders to themselves or others • Display personal content like family photos Lecture 12, 06. 05. 2008

TOOL 5100: CSCL Social awareness Design for social awareness • Challenges for design – How to put computational awareness in the background as subtle (non distracting), but still informative cues – Ignore irrelevant information about peoples movement and plans – Sensitivity to personal information, as material to be seen but not touched – Ability to leave traces in virtual rooms Lecture 12, 06. 05. 2008 8/9

TOOL 5100: CSCL Social awareness Learning support with social awareness • Questions for discussion in class Lecture 12, 06. 05. 2008 9/9