TNQ 101 10 Microsoft Exchange Server 2000 Microsoft

TNQ 101 -10

Microsoft Exchange ® Server 2000: ® Microsoft Outlook Web Access John Gardner Cyberstreams, Inc. Portland, Oregon

Session Prerequisites u This session assumes that you have: Ø Ø u Basic understanding of Microsoft Outlook 9 x/2000 client Familiarity with Outlook Web Access 5. 5 This is a level 100 session

What You Will Learn Today u u u How to setup Outlook Web Access 2000 How to logon to Outlook Web Access How to use Outlook Web Access e-mail, calendar, contacts, and public folders

Session Agenda u Setting up Outlook Web Access Ø u Mailbox logon and Web browser interface Ø u Demo 3: Utilizing OWA 2000 versus Outlook 2000 Client Ø u Demo 2: Mailbox logon and named URLs E-mail, contacts, and calendaring Ø u Demo 1: Setting up OWA users with Exchange Task Wizard Demo 4: Limitations of OWA 2000 versus Outlook 2000 Client Public folders Ø Demo 5: Public folder access and creation

What Is Outlook Web Access 2000? u Definition- Outlook Web Access provides a secure environment for users to access Exchange 2000 data by using an Internet browser

Setting Up Outlook Web Access 2000 u u OWA Server 2000 setup User Mailbox setup Ø Ø u Active Directory Exchange Task Wizard Internet Explorer 5. 0 setup

Demo 1: Setting Up OWA Users With Exchange Task Wizard

Discussion

Pop Quiz 1. What Windows 2000 Server administrative service is opened to add a new mailbox? Ø 2. What is the name of the wizard used to setup a new mailbox? Ø 3. Active Directory users and computers Exchange Task Wizard Name another option displayed besides “create mailbox” when running the wizard? Ø Establish e-mail addresses, enable instant messaging (or possibly delete mailbox)

Mailbox Logon Diagram 1 http: //<Outlook Web Access server name>/exchange/<mailbox> Web Browser Outlook Web Access Server 4 Default Page Returned for Mailbox 2 User Is Authenticated 3 Active Directory-based Domain Controller Mailbox Location Is Queried

Mailbox Logon u Domain Logon and OWA URL Ø u http: //<OWA server name>/exchange/ OWA URL without Domain Logon Ø http: //<OWA server name>/exchange/<mailbox>

Client Authentication Domain Controller Domain Request Internet Information Server Client

Outlook Web Access Web Browser Interface u u u Internet Explorer 5. 0 recommended browser Communication between OWA 2000 Server and Internet Explorer 5. 0 OWA 2000 browser logout

Demo 2: Mailbox Logon And Named URLs

Discussion

Pop Quiz (Fill in the blank) 1. What is the URL to logon to OWA if a user is logged on to the domain on a Windows client machine? Ø Ø 2. http: //<OWA server name>/____/ http: //<OWA server name>/exchange/ What is the URL to logon to OWA if a user is not logged on to the domain? Ø Ø http: //<OWA server name>/____/_______ http: //<OWA server name>/exchange/<mailbox>

Outlook Items Supported By OWA u u E-mail Contacts Calendaring Creating Outlook folders

Demo 3: Utilizing OWA u u OWA miscellaneous features Utilizing e-mail Multimedia e-mails Calendaring and contacts

Discussion

Pop Quiz 1. Name a feature of OWA 2000 not offered in OWA 5. 5? (Need 1 -2 volunteers to answer) Ø 2. What format are OWA 2000 e-mails created in: a. b. c. Ø 3. Preview-pane, 2 -pane view, drag and drop Outlook rich-text format Plain text HTML Answer- C What is the main difference between calendaring in OWA 5. 5 and OWA 2000? Ø OWA 5. 5 did not support scheduling meetings with attendees but OWA 2000 does

Why OWA 2000 Is Not A Replacement For Outlook 2000 u u OWA has limitations OWA was designed for roaming or RAS users

Limitations Of OWA 2000 Versus Outlook 2000 OWA 2000 Supports e-mail, Calendar, and Contact Items Supports Creation of Outlook Folders NA Outlook 2000 Supports All Outlook items NA Message Flags and Inbox Rules NA NA Offline Use Collaboration Applications NA PDAs, Datalink watches or other external devices Supports Creation of Outlook Folders Outlook Item List Views

Demo 4: Limitations Of OWA 2000 Versus Outlook Client

Discussion

Pop Quiz 1. OWA was designed for what kind of users? Ø 2. RAS and roaming users List two limitations of OWA 2000 versus Outlook 2000 client: Ø Offline Folder use, Message Flags, Calendar Appointment list views, Forms…

Public Folders u u Public Folder items and folders Public Folder access

Demo 5: Public Folder Access And Creation

Final Discussion

Final Pop Quiz 1. Public Folders offer what Outlook features? Ø 2. Who was OWA designed for? Ø 3. Calendaring and contacts RAS or roaming users Name a new feature in OWA 2000 that was not offered in OWA 5. 5? Ø Inviting attendees to meetings, multimedia message, preview pane…

Tips And Tricks u u You can drag and drop personal contacts item into a public contacts folder Task items created in Outlook 2000 Client can be viewed through OWA 2000

Session Summary u u Mailbox setup and logon OWA features OWA 2000 versus Outlook 2000 Client Public Folders

For More Information u Refer to the Tech. Net Web site at Ø u MOC Courses Ø u www. microsoft. com/technet/ Deploying Exchange 2000 Outlook Web Access Exchange Server 2000’s Help File on Outlook Web Access

Session Credits u Author: Jon Gardiner Ø u u Cyberstreams (Portland Region) Producer/Editor: Andy Boyd Thanks to Microsoft Technical Field personnel who reviewed this session: Ø Paul Wilcox, Cyberstreams (Portland Branch)

Optional Level 200 Information u The slides following are optional OWA Deployment slides

OWA Deployment u Network security and firewalls Firewall Between Web Browser and Front-End Server Web Browser Active Directory-based Domain Controller Front-End Server Back-End Exchange Servers Firewall Between Front-End and Back-End Exchange Servers

OWA Deployment u u Scaling front-end servers Planning back-end server capacity Browser P T T H D N S mail. nwtraders. msft 192. 168. 1. 1 192. 168. 1. 2 Outlook Web Access Front-End Servers Back-End Servers