Tivoli Software Maximo Enterprise Asset Management L 3

Tivoli Software Maximo Enterprise Asset Management L 3 Engineering Support Maintenance Update John Roberts Maximo Advisory Council - June 16 -17, 2009 IBM Confidential © 2008 IBM Corporation

IBM Maximo Asset Management Level 3 Engineering Support Topics § Maintenance Roadmap 2008 & 2009 & 2010 § Maximo EAM 7. 1. 1, 6. 2, 5. 2, 4. 1. 1 § Industry Solutions, Add-Ons, TAMIT § Backup Material § Upgrades to Maximo 6 & 7 § IBM Lifecycle Policies § Maximo: End of Support (EOS) 2 © 2008 IBM Corporation

IBM Maximo Asset Management Calendar Year 2008 Maintenance Roadmap Maximo 5. 2 Calibration R 2 P 5 Maximo EAM 7. 1. 1. 2 Maximo EAM 7. 1. 1. 3 Maximo EAM 7. 1. 1. 4 Maximo EAM 6. 2. 2 Maximo EAM 6. 2. 3 ERP Oracle Adapter 7. 1. 0. 1 ERP SAP Adapter 7. 1. 0. 1 Maximo 5. 2. 8 (Incl. Industry Solutions 5. 2. 8) Q 1 Jan - Mar 2008 Q 2 Apr - Jun 2008 Q 3 Jul - Sep 2008 Q 4 Oct - Dec 2008 Nuclear 6. 3. 1 Utilities 6. 3. 2 3 EOS Sept 2008 Maximo 4. 1. 1 Trans. Mgr 4. 1. 1 Primavera Adapter 6. 2. 2 Max 6. 2. 3 (P 3 R 6) Max 6. 2. 1 (P 3 R 5) © 2008 IBM Corporation

IBM Maximo Asset Management Calendar Year 2009 Maintenance Roadmap SAP Adapter 6. 2. 3 (my. SAP 2005) SAP Adapter 6. 2. 4 (my. SAP 2004) SAP Adapter 6. 2. 4 (SAP R/3 4. 7) Oracle Adapt. 6. 2. 4 (Oracle F_BS 11 i) Q 1 JAN – MAR 2009 Maximo EAM 6. 2. 4 4 Q 2 APR – JUN 2009 Maximo EAM 7. 1. 1. 5 Maximo EAM 7. 1. 1. 6 Tivoli Asset Mgr. for IT 7. 1. 0. 5 Tivoli Asset Mgr. for IT ERP Oracle Adapter 7. 1. 0. 2 ERP SAP Adapter 7. 1. 0. 2 ERP Oracle Adapter 7. 1. 0. 3 ERP SAP Adapter 7. 1. 0. 3 Q 3 JUL – SEP 2009 Maximo 5. 2. 9 (Incl. IS 5. 2. 9) Maximo EAM 6. 2. 5 EOS April 2009 Main Control 4. 3. 2 EOS Sept 2009 Maximo 5. 0 / 5. 1 7. 1. 0. 6 Q 4 OCT – DEC 2009 © 2008 IBM Corporation

IBM Maximo Asset Management Calendar Year 2009 Maintenance Roadmap Service Provider 6. 1. 2 Asset Configuration 6. 2. 4 Utilities 6. 3. 3 (incl. Spatial 6. 2. 3) Transportation Manager 6. 3. 1 Q 1 JAN – MAR 2009 Maximo EAM 6. 2. 4 5 Asset Configuration 7. 1. 0. 1 Government 7. 1. 0. 1 Q 2 APR – JUN 2009 Primavera Adapter 6. 2. 3 Maximo EAM 7. 1. 1. 5 Maximo EAM 7. 1. 1. 6 Transport. Mgr. 7. 1. 0. 1 Service Prov. 7. 1. 0. 1 Q 3 JUL – SEP 2009 Maximo EAM 6. 2. 5 Q 4 OCT – DEC 2009 Service Prov. 6. 1. 3 © 2008 IBM Corporation

IBM Maximo Asset Management Calendar Year 2010 Maintenance Roadmap Tivoli Asset Mgr. for IT 7. 1. 0. 6 Maximo EAM 7. 1. 1. 7 Maximo EAM 7. 1. 1. 8 SAP Ad 6. 2. 4 (my. SAP 2005) SAP Ad 6. 2. 5 (my. SAP 2004) SAP Ad 6. 2. 5 (SAP R/3 4. 7) Oracle ERP 6. 2. 5 Oracle F_BS 11 i) Q 1 JAN – MAR 2010 Maximo EAM 6. 2. 6 6 Transportation Manager 6. 3. 2 Q 2 APR – JUN 2010 Maximo 5. 2. 10 Q 3 JUL – SEP 2010 Q 4 OCT – DEC 2010 Maximo EAM 6. 2. 7 © 2008 IBM Corporation

IBM Maximo Asset Management Questions 7 © 2008 IBM Corporation

Tivoli Software BACKUP MATERIAL Maximo Advisory Council - June 16 -17, 2009 IBM Confidential © 2008 IBM Corporation

IBM Maximo Asset Management Upgrades Guidelines for Maximo 6 & 7 § Maximo 6. 2 to Maximo EAM 7 - Upgrade available at GA of product release - Upgrade to Maximo 7 is component in V 7 install - Fix Packs for Maximo 7 contain Upgrade fixes - Upgrade to Maximo 7 starts at Maximo 6. 2. 2 - Maximo 6. 2. 2 upgrades to 7. 1. 1. 3 - Maximo 6. 2. 3 upgrades to 7. 1. 1. 4 § Maximo 6. 2. 4 upgrades to 7. 1. 1. 5 § Maximo Industry Solutions 6. 2 to Version 7 - O&G, Gov, ACM, SP on 6. 2. 2 upgrade to 7. 1. 1. 3 - Life, Nuc, Trans, Utils, Spatial on 6. 2. 3 to 7. 1. 1. 4 9 © 2008 IBM Corporation

IBM Maximo Asset Management Upgrades to Maximo 6 & 7 (cont. ) § Product website: “ 6. X Product Upgrade Availability” § Maximo 5 to 6 - Upgrade 6. 5. 1 is latest release - Includes Calibration, Transportation. § Maximo 4. 1. 1 to Maximo 5. 2 - Upgrade available (Dec. 24, 2003) 10 © 2008 IBM Corporation

IBM Maximo Asset Management IBM Lifecycle Policy of “ 3 + 2” § Provide a minimum of 3 years of support beginning at the general availability (GA) date of the version/release of the product. § Announce End of Support (EOS): At least 12 months notice prior to withdrawing support for the version/release. § April and September are the only months when support for the version/release is withdrawn. § All products/components included in a bundle are supported until the bundle’s EOS date. § Option: Extended Support is offered for a minimum period of 2 years following the product’s EOS date. 11 © 2008 IBM Corporation

IBM Maximo Asset Management IBM Lifecycle Policy of “ 5 + 3”. § Provide a minimum of 5 years of support beginning at the general availability (GA) date of the version/release of the product. § Announce End of Support (EOS): At least 12 months notice prior to withdrawing support for the version/release. § April and September are the only months when support for the version/release is withdrawn. § All products/components included in a bundle are supported until the EOS date of the bundle. § Option: Extended Support is offered for a minimum period of 3 years following the product’s EOS date. § Applies to products whose GA date > 01/01/2006. 12 © 2008 IBM Corporation

IBM Maximo Asset Management Maximo: Lifecycle Policy & End of Support (EOS) 13 § Version. Revision Policy GA Date § § § § Maximo 4. 1. 1 Main. Control 4. 3. 2 3+2 03/2001 09/30/08 11/2003 04/30/09 Maximo 5. 0 Maximo 5. 1 Maximo 5. 2 Maximo 6. 0 Maximo EAM 7. 1 3+2 3+2 5+3 12/2001 09/30/09 03/2002 09/30/09 09/2003 03/2005 05/2008 EOS © 2008 IBM Corporation

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