Tivoli Software IBM Maximo Mobile Suite Overview David

Tivoli Software The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. THE INFORMATION PROVIDED IN THIS DOCUMENT IS DISTRIBUTED “AS IS” WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IBM EXPRESSLY DISCLAIMS ANY WARRANTIES IF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT 2 © 2009 IBM Corporation

Tivoli Software IBM Maximo Mobile Key Differentiators § Extends key Maximo applications to mobile devices § Requires no separate server hardware or 3 rd party software components – Further improves Maximo’s overall TCO § Run in connected or disconnected mode, allowing users to continue to work when connection is not available and get real-time updates – Enables flexible responses and quicker resolutions. § Maximo look & feel – Provides the same user experience across devices – Reduces user training and errors related to switching between UIs 3 © 2009 IBM Corporation

Tivoli Software IBM Maximo Mobile Suite Collection of mobile applications that extends Maximo functionality into the hands of remote workers ØIBM Maximo Mobile Work Manager ØIBM Maximo Mobile Inventory Manager ØIBM Maximo Mobile Asset Manager 4 © 2009 IBM Corporation

Tivoli Software What kinds of devices does it run on? § Designed to run on Windows Mobile PDAs. – Windows Mobile v 5, v 6. 0 and v 6. 1 • Minimum of 128 MB of internal RAM or the use of flash memory of 128 MB or greater • If flash memory is used, the newest flash memory technology is highly recommended. Older flash memory technology can be quite slow. § Also capable of running on Windows XP and Vista based devices like laptops and tablets with Release 7. 1. 1. 5 © 2009 IBM Corporation

Tivoli Software Overview of IBM Maximo Mobile 6 © 2009 IBM Corporation

Tivoli Software IBM Maximo Mobile – Architecture § Aligned with Maximo’s Architecture – Extends Maximo business processes to mobile environment • Mobile Maximo Business Objects interact with the Server-Side Maximo Business Objects directly • Server components built into Maximo server – no middleware or separate server • J 2 ME/J 2 SE (Java 2 based applications) mobile applications • Web protocols for data transfers – Single point of administration and security – Configurable – Intelligent data lookups • Connected and “sync” • Incremental data updates – Familiar Maximo UI • Maximo users will immediately related to the mobile user interface 7 © 2009 IBM Corporation

Tivoli Software IBM Maximo Mobile – General Features § Connected vs. Disconnected Operations – – – Invisible to user Utilizes connectivity when available Store-and-Forward utilizing a local, mobile DB 2 e database Automatic updates and configurable transmissions Supports: • Dock in the Morning, Dock in the Evening • Spotty Connectivity (Wi-Fi) • Full Connectivity (Wi-Fi or Cellular) § E-Signature and E-Audit Enabled § Barcode Enabled – RFID Ready – All fields enabled – Smart-Barcoding available on some table window screens – Configurable for RFID 8 © 2009 IBM Corporation

Tivoli Software IBM Maximo Mobile Work Manager Standard Features § Work Orders, Service Requests, Incidents, Problems, Changes and Releases § Asset & Location Details – § § § § 9 Calibration Option Linear Assets § Calibration data entry Job Plans § Datasheets Safety plans Scheduled Dates & Priorities Identify/Create Work Orders, Service Requests Route/Rounds Management Reporting Actuals – – – § § History, Meters, Spare Parts, etc. Labor Time Parts Asset Downtime Meter Readings Observations & Inspections Failure Reports Start/Stop timer changes (premium pay codes) Attached Documents Independent Status Change Crew Management and Reporting © 2009 IBM Corporation

Tivoli Software IBM Maximo Mobile Inventory Manager § Physical Count of Items in Storerooms § Issue of parts to work orders and laborers – Issue multiple parts to Work Orders § Return of parts to storeroom § Transfer of inventory between storerooms § PO Receiving – Inspections – Serialization 10 © 2009 IBM Corporation

Tivoli Software IBM Maximo Mobile Asset Manager § Navigate location and asset hierarchies with a drill down UI § View & Modify – Details, Classification Attributes – Spare Parts & Subassemblies – Users & Custodians § Enter Meter Readings § Move & Swap § Update Status § Create New Assets, Locations and CIs § Audit/Asset Inventory/Discovery Mode § View/Create/Manage by Route or Collection § Issue Items From Storeroom (typically software in the IT world) 11 © 2009 IBM Corporation

Tivoli Software Maximo Mobile Suite Release 7. 1. 1 – New Features § New Mobile Asset Manager Application § Send Independent Status Changes in Mobile Work Manager § Crew Management and Labor reporting § Linear Asset support in Maximo Mobile Work Manager § Software Install/Update Management § Enable Full Screen UI Support (Large/Small Fonts) 12 © 2009 IBM Corporation

Tivoli Software 2010 -11 Maximo Mobile Potential Enhancements § Maximo Mobile 6. 5. 1 Fix Pack Release (e. GA June 2010) – Focuses on bug fixes and performance enhancements § Maximo Mobile 6. 5 and 7. 1. x support for Windows Mobile 6. 5. 1 § Incorporate core Supply Chain enhancements into Maximo Mobile – Due 1 H of 2011 § Market/Client Driven Enhancements § Future enhancements further out on the roadmap: – Additional Asset Audit and RFID Scenarios – Maximo Mobile Support for Industry Solution functionality • The Industry Solution features are to be determined based on market needs – Dispatching Capability in Mobile Work Manager – Additional Supply Chain Enhancements – Improved Maximo Mobile Configuration tools • • How to make it easier to implement Maximo Mobile Provide better tools that require less training to install and configure Maximo Mobile The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. 13 © 2009 IBM Corporation