Tivoli Launch 1 H 04 IBM Tivoli Software

Business Unit or Product Name On Demand Automation is … On demand Automation uses business policies and service levels to optimize operational processes by automatically sensing and responding to changes. 2 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name On Demand Automation Delivers Measurable Value Reduce Cost and Increase Productivity Improve Service Levels (Qo. S) Increase Business Flexibility To Support Change & Innovation Demonstrate and Measure IT Value to the Business Traditional IT 3 On Demand § Manage resources § Focus on providing IT services to customers § Measure transactions § Adapt infrastructure to business needs § Weak links with users and business processes § Align service level agreements based on business processes § Hard to bridge IT internals to business and processes § Provide computing and business capacity on demand Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name The IBM Infrastructure Management Blueprint is the Foundation Business Se rvice Manag Infrastructur ement e Orchestrati Availability Security on Optimization Provisioning Resource Vir tualization 4 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name On Demand Automation enables on demand operation Business Service Management Infrastructure Orchestration Manage using business priority, manage service levels Sense, triggers, respond according to business goals § 40 -50% savings in SLA reporting § Increase resource utilization avg. § 15 -30% savings on time for root from 20% - 50% cause determination, downtime § 30 -40% reduced admin time Availability Ensure Health and appropriate functioning of IT § 27 -32% savings triage time § 25 -35% higher first call close Security Optimization Provisioning Protect information assets, confidentiality and data integrity Ensure most productive utilization of IT Make available right resources to right processes and people § 35 -40% reduced admin time § 35 -40% reduced access § 20 -25% greater utilization § 40 -50% fewer batch restarts § 15 -35% less capital outlay § 25 -30% reduced staff req’ts time Resource Virtualization Single, consolidated, logical view of and easy access to all available resources in a network § 10 -25% saving in physical consolidation § Increased storage utilization up to 3 X Source: ROI study from 27, 000 WW customers - Alinean 5 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name New and improved offerings help you in your step by step approach Goals: Improving IT Operations Manage Resources Provisioning § IBM Tivoli Configuration Manager § IBM Tivoli Provisioning Manage Business Integration Manage IT Processes Patch management Managing complexity Improving Business Operations Test Floor Automation § TMTP& Robot Manager § IBM Total. Storage Productivity Center with Advanced Provisioning Identity Management Infrastructure Simplification Compliance Manage IT Automation Intelligent Orchestration IGS Autonomic Computing Readiness Engagement § IBM Content Management for Message Monitoring & Retention § IBM e. Server i 5 § IBM Tivoli Security Compliance Manager § IBM e. Server z. Series Industry offerings § IBM e. Server Blade. Center and IBM Director Multiplatform Virtualization Engine Basic 1 Managed 2 Predictive 3 Adaptive 4 Autonomic 5 Levels of Automation 6 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name Demand Automation is … On (Option 1) On demand Automation is the ability to sense and respond based on business policies and service levels to automatically _____ operational processes (Option 2) On demand Automation is the use of technology to execute formerly manual processes based on business policies and service levels 7 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name The Needs are Clear. On Demand Automation Drives Down Cost and Increases Flexibility. Reduce Cost & Increase Productivity Increase Business Flexibility To Support Innovation Improve Service Levels (Qo. S) Demonstrate and Measure IT Value to the Business 8 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name Start Automating your IT Environment now New IBM Automation products & offerings - Summary Availability § IBM Tivoli Monitoring for Transaction Performance v 5. 2 Improved § IBM DB 2 & IMS Tools Optimization § IBM Total. Storage Productivity Center New § IBM Content Manager for Message Monitoring & Retention - New § IBM e. Server Blade. Center § IBM e. Server z. Series (WLM & IRD) Orchestration § IBM Tivoli Intelligent Think. Dynamic Orchestrator v 2. 1 Improved § IBM Tivoli Integrated Identity Management - Improved § IBM Tivoli Security Compliance Manager v 5. 1 - New § IBM Web Services Infrastructure Management Security Provisioning BSM § IBM Tivoli Configuration Manager v 4. 2 § Patch Management - New § IBM Tivoli Provisioning Manager v 2. 1 § Storage Capacity Provisioning – New § IBM Tivoli Business Systems Manager § IBM WBI Server Foundation v 5. 1 - New Virtualization § IBM Virtualization Engine - New 9 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name Where z. Series Systems Management Fits in On Demand Responsive Focused (in real time) (on what’s important) On Demand 10 Resilient Variable (anywhere, anytime) (cost structures) Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name Evolving Customer Pains Current challenges facing IBM e. Server z. Series customers Increasing Total Cost of Ownership Poor customer satisfaction and employee productivity Complex & fragmented management environments 57% of z. Series customers are concerned with reducing IT costs and improving IT infrastructure performance and reliability. 2003 Tivoli Customer Study for z. Series “Finding ways to reduce overhead and eliminate waste is crucial as federal and state funding is cut. Tivoli Decision Support for OS/390 provides us with a flexible, easy-to-use solution that delivers the intelligence we need to optimize our investments and reduce operating costs. ” —Pam Dymoke, Business Services Officer, Hennepin County, MN 11 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name IBM Helps Lower z. Series Total Cost of Ownership Reduction of z. Series software management costs possible by 30% IBM reduces initial software purchase price IBM reduces ongoing maintenance costs IBM provides access to future software versions with maintenance IBM provides sub-capacity pricing – pay for what you use! 12 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name On Demand Automation Provides Modular Capabilities BSM Availability Helps ensure the health and appropriate functioning of IT Optimization Security Helps ensure the most productive utilization of IT Orchestration 13 Senses, triggers , responds according to business goals. Template Documentation Provisioning Visualize IT environment in business terms and manage service levels to business objectives Helps ensure information assets, confidentiality and data integrity are protected Makes available right resources to right processes and people 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name IBM Tivoli z. Series Tools Availability § IBM Integrated Performance Management for z. Series § IBM Tivoli Monitoring for Business Integration for z/OS V 5. 1. 2 § IBM Tivoli Monitoring for Web Infrastructure for z/OS V 5. 1. 2 § IBM Tivoli Monitoring for Messaging and Collaboration § IBM Tivoli Monitoring for OS (under development) § IBM Tivoli Storage Manager V 5. 2 § IBM Tivoli Enterprise Console § IBM Tivoli Net. View for z/OS § IBM Tivoli Monitoring for Network Performance V 2. 1 Business Service Management § IBM Tivoli Business Systems Manager § IBM Tivoli Performance Modeler for z/OS § IBM Tivoli Information Management for z/OS § IBM Tivoli Service Level Advisor Security Optimization § IBM Tivoli Monitoring for Transaction Performance for z/OS V 5. 2 § IBM Tivoli Workload Scheduler V 8. 2 for Virtualized DCs § IBM Tivoli Decision Support for OS/390 § IBM Tivoli Allocation Optimizer for z/OS § IBM Tivoli Storage Resource Manager § IBM Tivoli Output Manager § IBM Tivoli Automated Tape Allocation Manager § DSSI Job/Scan and Docu/Text § Isogon Soft. Audit and Vista § IBM Tivoli Access Manager for Operating Systems V 5. 1 § IBM Tivoli Access Manager for ebusiness V 5. 1 § IBM Tivoli Directory Server V 5. 3 § IBM Tivoli Directory Integrator V 5. 2 § IBM Tivoli Privacy Manager § IBM Tivoli Risk Manager Orchestration Provisioning § IBM Tivoli Intelligent Think. Dynamic Orchestrator V 2. 1 z/OS 14 z. Linux Template Documentation Both z/OS and Linux § IBM Tivoli Provisioning Manager V 2. 1 § IBM Tivoli System Automation for Multiplatform 1. 2 § IBM Tivoli System Automation for z/OS 2. 3 Distributed but manages z. Series 9/24/2020 Announcement © 2003 IBM Corporation

Business Unit or Product Name What’s New from Tivoli for z. Series? § Announced Candle Acquisition § IBM Tivoli Monitoring for Business Integration for z/OS V 5. 1. 2 § IBM Tivoli Monitoring for Web Infrastructure for z/OS V 5. 1. 2 § IBM Tivoli Monitoring for Network Performance V 2. 1 § IBM Tivoli Monitoring for Transaction Performance for z/OS V 5. 2 § IBM Tivoli Access Manager for ebusiness V 5. 1 § IBM Tivoli Allocation Optimizer for z. OS v 1 § IBM Tivoli Automated Tape Allocation Manager V 2 § IBM Tivoli Decision Support Accounting Chargeback § IBM Tivoli Provisioning Manager V 2. 1 § IBM Tivoli System Automation for z/OS 2. 3 § IBM Tivoli Workload Scheduler V 8. 2 for Virtualized DCs § Isogon Soft. Audit and Vista Reseller Agreement 15 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name IBM has entered into an agreement to acquire Candle to further enhance IBM’s middleware leadership. IBM Software approach is to Build, Run and Manage and Candle adds breadth and depth. Manage: Build: § Key business processes § Heterogeneous resources § End-user experience § Custom applications § Business processes § Integrated infrastructure OMEGAMON® – IT Infrastructure § End-to-end data center management § Pinpoint and resolve problems § Automated and adaptive IT operations Run: Path. WAITM – Application Infrastructure § Streamline Web development life cycle § Speed problem isolation & resolution § Optimize mission critical infrastructure § Automated business processes § Integrated applications and solutions “IBM and Candle have worked closely ever since Candle was set up and neatly complements IBM’s own management and integration solutions, namely Tivoli and Web. Sphere. Indeed, over time the merging of the management offerings of two organizations has the potential to produce a new generation of management tools closely aligned with real business requirements. " Tony Lock, Chief Analyst, Bloor Research, 2 -4 - 2004 16 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name IBM Tivoli Monitoring for Business Integration for z/OS V 5. 1. 2 IBM Tivoli Monitoring for Web Infrastructure for z/OS V 5. 1. 2 § A leading resource monitoring capability that consolidates resource monitoring on both distributed and host environments. § Organizations can optimize their IT resources and reduce costs by deploying ITM as a single monitoring solution for the entire IT center. § Support for latest versions of WAS and MQ § Native monitoring capabilities for both the host and distributed platforms § Enhanced corrective actions § Integrated workplace § Intelligent Navigation §ESP Reference here 17 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name IBM Tivoli Monitoring for Network Performance 2. 1 Customers want to monitor, measure and evaluate service quality levels. This requires a solution to enable multiplatform management of applications from a central, remote location. § ITM NP allows IBM z/OS operations to understand how TCP/IP network behavior on their critical systems is affecting application performance. Improve Quality of Service: § It is a premier tool for gathering, analyzing and reporting information on your System Network Architecture systems and network components with rich functionality for TCP/IP Stacks across the mainframe environment. Unicible, Swiss Internet banking services provider, anticipates 70% reduction in IT operations costs and improved customer responsiveness by implementing an end-to-end IBM Tivoli software solution to support its mission-critical e-business application. ITM NP manages its internal network of 4, 500 desktops and 350 servers running MS Windows NT. 18 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name IBM Tivoli Monitoring for Transaction Performance for z/OS This tool provides unparalleled performance management for Web and enterprise infrastructures by performing transaction decomposition analysis from an end user perspective for performance optimization, improved user response times, increased customer satisfaction, and lowers overall costs. Full end to end transaction picture § Focused on transactions and identifies unavailable transactions § Determines the overall performance and availability of applications § Locates the source of a delay in transactions through decomposition § Transaction decomposition function and drill down for Web Services transactions § Analyzes J 2 EE transactions and graphically shows component level flows to pinpoint problem areas requiring optimization. §ESP Reference here 19 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name Tivoli Access Manager for ebusiness IBM Tivoli Positioned as Leader in Gartner’s Access Management Magic Quadrant TAM z. Series Support (z. OS & z. LINUX) Supports for z/OS and z. Linux Access Manager Web. Sphere PORTAL AM WAS AM API IMS/CICS/DB 2 MQSeries RACF/ Top. Secret/ACF 2 AM RTE MVS|390 Web. Sphere & Web. Sphere/MQ AMBI AMOS Linux Partitions OS|390, z. Series Hardware IBM Directory on 390 Tivoli Access Manager for e-Business (TAMe) has introduced a security interface that is used and provided with Web. Sphere Application Server (WAS) V 5. 20 Template Documentation RACF SAF CA ACF-2 CA Top. Secret 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name IBM Tivoli Allocation Optimizer for z. OS v 1 § Tivoli Allocation Optimizer for z/OS V 1 – 06/04 § Autonomic storage abend prevention and correction for SMS and non-SMS storage § Address top customer priorities of reducing IT costs, facilities application failover/recovery, and auto apps operation 21 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name IBM Tivoli Automated Tape Allocation Manager V 2 Works directly with tape control unit hardware to ensure that idle tape storage devices are accessible on demand without the need for operator intervention. Benefits of sharing: Need graphic and reference from Amir § Maximize the use of existing tape devices § Reduce operational overhead § Minimize backlogs of job requests § Improve the ROI on tape hardware investments § Support hardware acquisition decisions Addresses top customer priority of reducing IT costs, enhanced management with TCP/IP infrastructure, sophisticated randomization, new commands for visibility 22 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name Tivoli Decision Support Accounting Chargeback Customers are responsible for reporting on service level agreements (SLA) § This links IT costs directly to the products and services produced by the enterprise IT TIVOLI Decision TIVOLI Support TDS/390 Accounting Budgets § Saving $80, 000 annually by reassignment of Expand enhance county technical support team member services even as funding § Reducing software maintenance and decreases with TDS Accounting licensing costs despite infrastructure growth § Strengthening budget accuracy by correct, and Chargeback IBM Tivoli Decision Support for OS/390 23 Template Documentation complete and timely billing of operating expenses to each county department 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name Tivoli System Automation for Multiplatform 1. 2 Customer IT complexity requires automation of operations processes and IBM Tivoli System Automation provides policy-based application and resource self-healing. § Reduce Complexity by Operations at the Business Level § Automates I/O, processor, and system operations and includes “out of the box" automation for IMS, CICS, IBM Tivoli Workload Scheduler, and DB 2; reducing complexity § Reduces complexity, implementation time, coding, and support effort through automation policy which can be shared or cloned across the enterprise § Expand coverage to Linux on Z, add provisioning automation and automation for end to end cluster management. § Moving to supply autonomic end-to-end automation of heterogeneous e-business applications – There are four EMEA customers (AOK, GAD, Itergo and Postbank) and three NA customers (Federal Reserve, Hewitt and SBC) Tivoli Netview for z/OS Tivoli Systems Automation 24 Fourth-quarter surges in retail sales § Now able to cost-effectively offer lengthened nightly manual data each of its stores access to POS backups, which precluded extending applications around the clock - store hours dm-drogerie markt Gmb. H regardless of the retail activity level & Co, Germany's second-largest retail drugstore chain Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name IBM Tivoli Provisioning Manager IBM e. Server z. Series z. Linux Support Open, cross-platform, end-to-end infrastructure management solution Linux on z. Series Support end-to-end infrastructure: servers, storage, networks, and software Hardware Management Console (HMC) § Creates z/VM 4. 4 environment and assigns/removes processors § Creates initial z. Linux master image within z/VM § Creates virtual z. Linux system by cloning existing z. Linux master image created by HMC along with application stack § Can delete virtual z. Linux system within z/VM environment § ITPM workflows can manually and/or dynamically add/remove virtual z. Linux system images as required. § Virtual z. Linux system appears to ITPM administrators as just another server resource ITPM with IBM z. Series 4. 4 z. Linux Virtual z. Linux Systems § Tivoli Provisioning Manager z/VM z. Linux z. Linux § Businesses can now § Be more responsive to market place changes 25 Template Documentation z. Linux Master Image 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name IBM Tivoli Workload Scheduler for Virtualized Data Centers V 8. 2 extends the capabilities of IBM Tivoli Workload Scheduler to support workload optimization and grid computing § IBM Tivoli Workload Scheduler for Virtualized Data Centers V 8. 2 provides an enterprise-level scheduling solution that helps you perform cross- platform, cross-domain, and cross-enterprise scheduling by integrating business applications across grid, mainframe, and traditional distributed environments. § Release Date: June, 2005 IBM Tivoli Workload Scheduler for z/OS maximizes the throughput of work and optimizes data center resources by automating, planning and controlling the processing of DMdata's production workload. 26 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name Reseller agreement with ISOGON This combination of IBM and Isogon products delivers an end-to-end license management facility to customers, enabling them to manage their inventory, contracts and costs associated with use of software and compliance to license contracts. Mainframe UNIX/NT Servers For distributed heterogeneous environments IBM Tivoli License Manager manages distributed platforms and reports on software license use and usage. PCs Isogon’s Soft. Audit program provides sophisticated functionality to manage commercial programs running on a z. Series, and report on license use and usage. Isogon Vista™ identifies potential contract compliance violations by viewing scope clauses and usage rights terms. Soft. Audit for z/OS Vista (Contracts) IBM Tivoli License Manager and Isogon’s Soft. Audit both send data captured about inventory and usage to the Tivoli Data Warehouse, where customers can then report on an enterprise basis, across distributed and z. Series platforms. Tivoli Data Warehouse 27 Template Documentation 9/24/2020 Dist environment only reports © 2003 IBM Corporation

Business Unit or Product Name z. Series Software Tools Value Proposition By licensing IBM / Tivoli tools, customers can realize a substantial savings over the current cost of other tools !! Competitive Pricing “When the business expanded we needed to keep pace and ensure that the new, more complex IT infrastructure was taken care of. IBM Tivoli helped us to improve the service we provide, and reduce our operational costs at the same time. ” —Dr. Michele Avidano, IT • Director, Miroglio Flexible Ts & Cs, Version Support “With IBM Tivoli solutions, Banesco gains optimum operational and business value by saving more than US$2 M per year” —James Perdomo, VP of System Planning and Groupware, Banesco Leading Edge Technology “The on demand world works in realtime, and with IBM Tivoli to help optimize Ducati IT operations, we can safely, speedily, respond to new requirements when the business demands it. ” —Dr. Enrico Pirrone, IT Director, Ducati Migration Services Reduce Risk “IBM Tivoli Business Systems Manager helps us integrate a combination of Tivoli and other tools to better understand how various IT events affect the availability of critical business processes. ” —Dave Boggess, Senior IT Systems Analyst & ESM Architect, The Principal Financial Group, Inc. 28 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name Tivoli is Committed to z. Series Systems Management Providing the tools to help ensure continuous return on investment Manage the most powerful platform for e -business on demand Leading management solutions for mission critical applications Proven and tested continuous high-availability Comprehensive performance management 29 Template Documentation 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name Take the Next Steps Now! 1. Get educated ! § Case studies § User groups & Networking 2. Develop your On Demand Automation plan § We provide the capabilities § If needed, get help through services Automation Assessment 30 Template Documentation 3. Talk to your IBM sales rep or business partner about a Free On Demand Automation Assessment 4. Approach On Demand Automation in a step-by-step fashion with the overall vision in mind Automation helps you move to the On Demand world 9/24/2020 © 2003 IBM Corporation

Business Unit or Product Name © Copyright IBM Corporation 2003. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, the e-business logo and other IBM products and services are trademarks or registered trademarks of the International Business Machines Corporation, in the United States, other countries or both. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries or both. Microsoft, Windows NT and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries or both. All other trademarks, company, products or service names may be trademarks, registered trademarks or service marks of others Disclaimer: NOTICE – BUSINESS VALUE INFORMATION IS PROVIDED TO YOU 'AS IS' WITH THE UNDERSTANDING THAT THERE ARE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. IBM DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IBM DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY OR RELIABILITY OF THE BUSINESS BENEFITS SHOWN. . IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGES, INCLUDING THOSE ARISING AS A RESULT OF IBM'S NEGLIGENCE. WHETHER THOSE DAMAGES ARE DIRECT, CONSEQUENTIAL, INCIDENTAL, OR SPECIAL, FLOWING FROM YOUR USE OF OR INABILITY TO USE THE 31 INFORMATION PROVIDED Template Documentation 9/24/2020 HEREWITH OR RESULTS EVEN IF IBM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH © 2003 IBM Corporation DAMAGES. THE ULTIMATE RESPONSIBILITY FOR ACHIEVING THE CALCULATED RESULTS REMAINS WITH YOU.