The World Customs Organisation as a knowledgebased organisation

The World Customs Organisation as a knowledge-based organisation Jenia PETEVA Policy Officer, European Commission PICARD 2020, 25 November 2020 1 Logo: World Customs Organisation Disclaimer: The views expressed during the presentation do not bind any institution or body of the EU

INTERNATIONAL ORGANISATIONS NOT AS WE KNOW THEM? Global dialogue « We are all in this together » Ch. Lagarde DATA ECOSYSTEM « the need to know » «the need to share » Commission President Standard setting Collaborative process management Convergence The data analytics challenge Diverse stakeholders Competence 2 PICARD Collaborative research methods Logo: The World Customs Organisation

NEXT SLIDES ARE ABOUT WCO TRANSFORMATION THE KNOWLEDGE ORGANISATION KNOWLEDGE DRIVEN CAPACITY TO ACT 3 CUSTOMS MODERNISATION WCO AS A KNOWLEDGE ORGANISATION? PLEASE SUBMIT QUESTIONS

TRANSFORMATION KNOWLEDGE WCO “NETWORKED ECONOMY* KNOWLEDGE ORGANISATION KNOWLEDGE ECONOMY KNOWLEDGE -BASED ORGANISATION INDUSTRIAL ECONOMY INTERNATIONAL ORGANISATIION *Prof. Eric Tsui « Managing Knowledge in the Age of Digitalisation » , 2020

THE KNOWLEDGE ORGANISATION KM EMBEDDED IN TECHNOLOGY FRAMEWORKS DYNAMIC CAPABILITIES STAKEHOLD ER MANAGEME DATA NT KNOWLEDGE ENGAGEME - retention NT - sharing/use KNOWLEDGE MANAGEMENT ORGANISATIONS PROCESSU AL RELATION S KNOWLEDGE ORGANISATION DATA ECOSYSTE M COLLABO -RATION CULTURE RELATION SHIPS

CUSTOMS MODERNISATION Coordinated Border Management* Integrated Border Management** KNOWLEDGE SMART DATA CO-CREATION BORDERS ANALYTICS 5 * WCO, Coordinated Border Management: An inclusive approach for connecting stakeholders **European Commission, Integrated Border Management AI

KNOWLEDGE-DRIVEN CAPACITY TO ACT DIGITALISATION DATA collaboration and innovation -embedded in systems - embedded in practice data analytics change management strategy data sources data driven decision-making KNOWLEDGE fostering cocreation collective thinking knowledge creates knowledge CAPABILITIES dynamic capabilities service design “networked customs” networked customs communities KNOWLEDGE MANAGEMENT ORGANISATION

WCO AS A KNOWLEDGE ORGANISATION Y OG OL HN C TE STRATEGY INSTRUMENTS DATA COLLABORATIVE DESIGN Logo: World Customs Organisation OP PE CUSTOMS COMMUNITIES OF PRACTICE LE EXTERNAL KNOWLEDGE MANAGEMENT

jenia. peteva@ec. europa. eu