The Ward Group Ward Group Services Ward Group

The Ward Group

Ward Group Services

Ward Group Services Provision • Pre Legal Debt Collection Service (fully staffed call centre with phone dialler) • Legal Services – Debt Collection & Insolvency • Review and re-draft of current credit risk management policies and process • Review and re-draft of Credit Policy documentation , Terms & Conditions • Delivery of best in class credit management process – provision of credit staff for short or long term projects when required • Training

Considerations • Receivables are you most valued Asset • Cashflow stabilization improvements • Late Paying Debtors are harming your business • Risk, Compliance and Contractual Issues limit your business opportunity

Getting it right from the start Most potential issues with Customers can be negated from the start of the relationship by ensuring all contracts and policy’s are robust Legal Collection, Mediation & Litigation Policy and Contract New Customer On-Boarding Credit Management Services Pre-Legal Collection Service Out Sourced Invoicing and Credit Management

Who is your customer Is your customer who they say they are? Could the customer cause you reputational or financial concern Legal Collection, Mediation & Litigation Policy and Contract New Customer On-Boarding Credit Management Services Pre-Legal Collection Service Out Sourced Invoicing and Credit Management

Time managed Supporting current resource to manage customers in a timely and effective manner on accounts 90+days and older. Lack of collection and customer management can lead to ongoing Bad Debt situations Legal Collection, Mediation & Litigation Policy and Contract New Customer On-Boarding Credit Management Services Pre-Legal Collection Service Out Sourced Invoicing and Credit Management

Collection Strategy Activating a collection strategy before its too late. Managing the customer relationship and supporting a potential reduction in financial loss for GOA Legal Collection, Mediation & Litigation Policy and Contract New Customer On-Boarding Credit Management Services Pre-Legal Collection Service Out Sourced Invoicing and Credit Management

Before its to late Delay’s in collection can lead to significant write off. Legal Collection, Mediation & Litigation Policy and Contract New Customer On-Boarding Credit Management Services Pre-Legal Collection Service Out Sourced Invoicing and Credit Management

Technology Remote Access System (RAS): • Our Clients have remote access through our web-based remote access system (RAS) to their cases and reports on a 24/7 basis and from their office. • This enables you to review your cases when you want to and to draw down reports at your convenience. It also allows you to provide new instructions on existing cases or instructions on new cases.

Fill in our contact form and a member of our team will be in contact as soon as possible. Please quote reference ISMEQ 4 when making contact to receive your exclusive ISME discounts.

Contact Details Paula Carney-Hoffler Credit Mgt. Cert, Dip. Law Client Credit Risk & Compliance Manager Hugh J Ward & Co Solicitors 9 Seville Place Dublin 1 Email: PCarney-Hoffler@hughjwardsolicitors. ie