The Relentless Pursuit of Better Making healthcare better

The Relentless Pursuit of Better

Making healthcare better for all “Our goal is nothing short of revolutionizing the face of healthcare. To let people resolve their issues quickly, easily and affordably–when, where and how they want. ” © 2016 Teladoc, Inc. All rights reserved. 2

Talk to a anytime Teladoc® is a national network of U. S. board-certified doctors available on-demand 24/7/365 to diagnose, treat and prescribe medication, if necessary, for many of your medical issues. It's quality care when you need it at a price you can afford. © 2016 Teladoc, Inc. All rights reserved. 3

How does Teladoc work? Step 1 Step 2 Step 3 Step 4 Step 5 Complete medical history Request consult Talk with a physician Resolve the issue Continuity of care © 2016 Teladoc, Inc. All rights reserved. 4

When can Teladoc be used? When the physician is unavailable: no appointments; after hours Schedule doesn’t permit traveling to see your physician (work, etc. ) On vacation or a business trip For refill of recurring prescription (short term only) Geographical barriers (distances to a provider’s office) Pediatric care for any age © 2016 Teladoc, Inc. All rights reserved. 5

Effective resolution to a wide range of conditions Top diagnoses Sinus problems Nasal congestion Urinary tract infection Allergies Pink eye Flu Bronchitis Cough Upper respiratory infection Ear infection Prescriptions as needed Best practices in prescription management No controlled substances, psychiatric or lifestyle drugs Appropriate prescribing following CDC guidelines 98% generic prescribing rate Member convenience through e-prescribing © 2016 Teladoc, Inc. All rights reserved. 6

National scale and coverage We adhere to regulations in all 50 states with the capacity to support 100+ million members VIDEO OR PHONE VISITS WITH RX VIDEO VISITS ONLY WITH RX PHONE VISITS ONLY, WITH RX VISITS UNAVAILABLE © 2016 Teladoc, Inc. All rights reserved. 7

Video http: //www. teladoc. com/videos/how-teladoc-works/ © 2016 Teladoc, Inc. All rights reserved. 8

. Its easy to set up your account 1. 2. 3. 4. 5. 6. Visit Teladoc. com/feelbetter If New to Teladoc Provide your First and Last Name, Date of Birth, and Member ID# Click “set up account” Provide required info Need help? Call 1 -855 -VIP-DOCS (847 -3627) © 2016 Teladoc, Inc. All rights reserved. 9

Getting Started It’s quick and easy to set up your account. And once your account is set up, a doctor is only a call or click away. 1 2 3 Visit Teladoc. com/feelbetter Provide required information Click “Set up account” © 2016 Teladoc, Inc. All rights reserved. 10

• Returning Members to teladoc. com/feelbetter • Log in to your Teladoc account to request a consultation or complete your medical history • Enter User Name and Password • Click Log In and complete the requested information © 2016 Teladoc, Inc. All rights reserved. 11

Completing your medical history disclosure Informed doctors = better care Your medical history disclosure provides Teladoc doctors with the information they need to make an accurate diagnosis. You must complete your medical history disclosure to request a consult. 91% resolution Online: Visit www. Teladoc. com/feelbetter and log in to your account then complete the My Medical History section Call 1 -855 -VIP-DOCS: Teladoc can help you complete your medical history disclosure over the phone © 2016 Teladoc, Inc. All rights reserved. 12

Requesting a Consultation When can you request a consultation? Anytime. Anywhere. 1 2 3 4 Log into your account at www. Teladoc. com/feelbetter Click Request a consult Select the type of consultation you want Provide a little information © 2016 Teladoc, Inc. All rights reserved. 13

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Disclaimers © 2016 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Consults are not available outside of the U. S. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services. Teladoc phone consultations are available 24 hours, 7 days a week while video consultations are available during the hours of 7 am to 9 pm, 7 days a week.