The Quality Thread in Industrial Engineering and Industrial
- Slides: 14
The Quality Thread in Industrial Engineering and Industrial Management Dr. Joan Burtner Associate Professor of Industrial Engineering and Industrial Management American Society for Quality - Certified Quality Engineer 12/17/2021 Mercer University School of Engineering Slide 1
Introduction · Consumer choices · Rep______ · Pref______ · Perceived q_____ · The quality movement · Competition · Global e____ · Quality and industrial engineering professions · Careers · Coursework 12/17/2021 Mercer University School of Engineering Page 2
The Quality Movement · S_C · Statistics · Products · SP_ · Statistics · Process · T_M · Management · Employee involvement · _ _ Sigma · Six Sigma · Lean Manufacturing (Toyota) 12/17/2021 Mercer University School of Engineering Page 3
Global Issues · Global economy · Competition · Cooperation · National/International standards and guidelines · · MIL-STD xxx ISO 9001, ISO 14000, etc QS 9000 Regulatory agencies Ø EPA (Radiation levels, contaminants, etc) · National/International Awards · Deming Prize · Baldrige Award 12/17/2021 Mercer University School of Engineering Page 4
Quality Leaders · Shewhart · De_____ (statistically based control chart) (management’s 14 points) · Juran (quality trilogy) · T____ (design of experiments) · Jack Welch (advancement of Six Sigma) · Donald Berwick (patient safety advocate) 12/17/2021 Mercer University School of Engineering Page 5
Careers · Industrial engineers · Quality engineers · Manu_____ engineers · Management engineers · Project managers · Proc_____ improvement specialists · Black Belts · Performance improvement engineers · Product engineers · CEO’s COO’s 12/17/2021 Mercer University School of Engineering Page 6
Preparation · Coursework · · Probability and Sta_______ Statistical Quality Control/ Process Control Design of Ex______ Technical electives such as Quality Engineering or Lean Six Sigma or Healthcare Process Improvement · Related courses – Ergonomics, Simulation · Work experience · · 12/17/2021 Coop (usually during the academic year) Internships (usually during the summer) Part-time jobs Volunteer work (typical of the healthcare field) Mercer University School of Engineering Page 7
Professional Organizations · Institute of _____ Engineers (IIE) · Special Interests Groups - Societies and Divisions · Conferences · American Society for _______ (ASQ) · Engineers · Non-engineers · Society for Health Systems (SHS) · Clinical · Non-clinical · Healthcare Information and Management Systems Society (HIMSS) 12/17/2021 Mercer University School of Engineering Page 8
“Quality” Organizations 4 Discussion · Automobile Makers · T_____ · H______ · Hotels · R_________ · H________ · Fast Food Restaurants · Airlines · Manufacturer of Jeans 12/17/2021 Mercer University School of Engineering Page 9
“Quality” Credentials 4 Six Sigma · Green Belt · B______ Belt · M_______ Black Belt · ASQ Certification · Quality E_______ · M_______ of Quality / Organizational Excellence · Many other specialities 12/17/2021 Mercer University School of Engineering Page 10
“Quality” Salaries 4 ASQ 2005 Salary Survey Position Bachelor’s Degree Master’s Degree Project Engineer $ 67, 138 $ 74, 951 Quality Engineer $ 64, 342 $ 70, 820 Master Black Belt $ 91, 154 $107, 044 Quality Manager $ 76, 561 $ 85, 326 Vice President $123, 596 $126, 419 12/17/2021 Mercer University School of Engineering Page 11
“Quality” Specialization Courses Taught by Dr. Burtner 4 Industrial Engineering · ISE 327 Statistical Process Control · ISE 352 Design of Experiments · ISE 427 Reliability and Quality Assurance · ISE 428 Quality Engineering · ISE 468 Healthcare Process Improvement 4 Industrial Management · IDM 355 Quality Management · IDM 404 Industrial Mgt. Case Studies(includes quality) · ETM 591 Special Topics · ETM 627 Quality Management 12/17/2021 Mercer University School of Engineering Page 12
“Quality” Alumni 4 Industrial Engineering · Roger Alvarez: MAPEI - Fort Lauderdale · Susan Barkley: HCA Healthcare · Greg Meyer: RAFB · Matt Stevens: Gulfstream 4 Industrial Management · Drew Elrod: Medical Center of Central Georgia · Roy Jackson: Southwire · Chrystal York: Cooper B-Line 12/17/2021 Mercer University School of Engineering Page 13
Questions? http: //www. asq. org/ http: //www. iienet. org/ 12/17/2021 Mercer University School of Engineering Slide 14
- Thread notes engineering
- Quality control and quality assurance
- Basic concepts of quality control
- Quality management pmp
- Quality metrics pmp
- Quality improvement vs quality assurance
- Quality improvement vs quality assurance
- Philip crosby formulated the seven deadly diseases
- Quality is free
- What is tqm
- Ndsu industrial engineering
- Forward engineering in software engineering
- Example of process and thread
- Locate the and place your spool of thread
- Process and threads in operating system