The Professional Dental Assistant Chapter 2 Copyright 2009

Chapter 2 Lesson 2. 1 Copyright © 2009, 2006 by Saunders, an imprint of

Learning Objectives Pronounce, define, and spell the Key Terms. Discuss the concept of professionalism.

Learning Objectives (Cont’d) Demonstrate the personal qualities of a professional dental assistant. Describe the

Learning Objectives (Cont’d) Describe the role of the Dental Assisting National Board (DANB). Explain

Introduction A highly skilled dental assistant is a vital member of the dental healthcare

Introduction (Cont’d) Becoming a dental assistant is more than acquiring the knowledge and developing

Characteristics of a Professional Dental Assistant Professional appearance – Good grooming – Good health

Fig. 2 -1 The dental assistant is an important member of the dental healthcare

Professional Appearance Clean, pressed uniform Clean shoes Hair pulled back or up and out

Fig. 2 -2 Dental assistants in professional attire for chairside procedures. Copyright © 2009,

Teamwork Together Everyone Accomplishes More Copyright © 2009, 2006 by Saunders, an imprint of

Responsibility and Initiative Arrive on time and don’t leave early. Volunteer to help other

Confidentiality Everything that is said in a dental office must remain confidential. Breaches of

Review Your Personal Qualities How do I interact with patients? Am I friendly? Do

Review Your Personal Qualities (Cont’d) Am I responsible? Ø Am I dependable? Ø Am

The American Dental Assistants Association The ADAA is the organization that represents the profession

Fig. 2 -3 Juliette A. Southard, founder of the American Dental Assistants Association. (Courtesy

Fig. 2 -4 The seal of the American Dental Assistants Association. (Courtesy of the

Dental Assisting National Board The DANB is the agency responsible for testing dental assistants

Fig. 2 -6 Official certificate of a certified dental assistant (CDA). (Courtesy of the

Specialty Certification The DANB also issues specialized certifications, such as: Certified Dental Practice Management

Dental Assisting National Board, Inc. For more information, contact the DANB: 676 North St.

The Registered Dental Assistant (RDA) Registration is a credential issued by some states. It

Responsibilities of the Chairside Dental Assistant Primary responsibilities in this role include but are

Roles of the Chairside Assistant Ø Pouring and trimming models and performing other laboratory

Responsibilities of the Expanded-Function Assistant Delegation of the following functions varies from state to

Responsibilities of the Expanded. Function Assistant (Cont’d) Applying liners, varnishes, and bases Placing, carving,

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Learning Objectives Pronounce, define, and spell the Key Terms. Discuss the concept of professionalism. Demonstrate the characteristics of a professional dental assistant. Identify the purpose of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). (Cont’d) Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Learning Objectives (Cont’d) Demonstrate the personal qualities of a professional dental assistant. Describe the role and purpose of the American Dental Assistants Association (ADAA). Describe the benefits of membership in the ADAA. (Cont’d) Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Learning Objectives (Cont’d) Describe the role of the Dental Assisting National Board (DANB). Explain where to obtain information about the DANB. Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Introduction A highly skilled dental assistant is a vital member of the dental healthcare team. Dental assisting is a career that requires dedication, personal responsibility, integrity, and a commitment to continuing education. (Cont’d) Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Introduction (Cont’d) Becoming a dental assistant is more than acquiring the knowledge and developing the skills; it is about becoming a professional person. Professionalism is an attitude that is apparent in everything you say and do, in and out of the dental office. Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Characteristics of a Professional Dental Assistant Professional appearance – Good grooming – Good health – Appropriate dress Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Professional Appearance Clean, pressed uniform Clean shoes Hair pulled back or up and out of the face Minimal jewelry Fingernails clean and short Good hygiene Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Responsibility and Initiative Arrive on time and don’t leave early. Volunteer to help other staff members. Be willing to learn. Find things to do. Never discuss personal problems with patients or other staff members. Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Confidentiality Everything that is said in a dental office must remain confidential. Breaches of confidentiality can result in lawsuits against all involved. Never reveal any information about patients. Never discuss patients outside the office. Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Review Your Personal Qualities How do I interact with patients? Am I friendly? Do I have a pleasant attitude? Ø Do I listen more than I talk? Ø Am I courteous? Ø Am I considerate, respectful, and kind? Ø Do I control my temper? Ø Do I try to see the other person’s point of view? Ø (Cont’d) Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Review Your Personal Qualities (Cont’d) Am I responsible? Ø Am I dependable? Ø Am I attentive to details? Ø Am I calm in an emergency? Ø Am I responsible for my own actions? Ø Do I tend to blame others or find fault with others? Ø Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

The American Dental Assistants Association The ADAA is the organization that represents the profession of dental assisting. The ADAA was formed in 1924 by Juliette A. Southard’s vision was “an educated, efficient dental assistant with her own place in the profession of dentistry. ” Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Dental Assisting National Board The DANB is the agency responsible for testing dental assistants and issuing the credential of Certified Dental Assistant (CDA). To become a CDA, you must take and pass a written examination administered by the DANB. Successful completion of the DANB examination gives an assistant the right to use the credential of CDA, to wear the official certification pin, and to display the certificate. Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Specialty Certification The DANB also issues specialized certifications, such as: Certified Dental Practice Management Assistant (CDPMA) Ø Certified Orthodontic Assistant (COA) Ø Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Dental Assisting National Board, Inc. For more information, contact the DANB: 676 North St. Clair Street, Suite 1880 Chicago, IL 60611 800 -367 -3262 (800 -FOR-DANB) Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

The Registered Dental Assistant (RDA) Registration is a credential issued by some states. It is recognized only by the state that issued the registration. Ø A dental assistant may be a Registered Dental Assistant (RDA) as well as a Certified Dental Assistant (CDA). Ø Each state with registration for dental assistants establishes its own requirements for RDA eligibility, including education or work experience, testing, and continuing education. Ø Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Responsibilities of the Chairside Dental Assistant Primary responsibilities in this role include but are not limited to: Seating and preparing for patients Ø Charting Ø Instituting infection-control procedures Ø Mixing and passing dental materials Ø Assisting the dentist during procedures Ø Ensuring patient comfort Ø Exposing and processing radiographs Ø Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Roles of the Chairside Assistant Ø Pouring and trimming models and performing other laboratory procedures Ø Providing patient education Ø Providing postoperative instructions to patients Ø Overseeing inventory control and ordering dental supplies Ø Ensuring compliance with OSHA regulations Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Responsibilities of the Expanded-Function Assistant Delegation of the following functions varies from state to state, depending on the individual state’s dental practice act: Placing dental sealants Ø Taking impressions Ø Fabricating temporary crowns and bridges Ø Placing retraction cord Ø Applying fluoride Ø Applying topical anesthetic Ø Placing and removing dental dams Ø Placing and removing matrices and wedges Ø (Cont’d) Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Responsibilities of the Expanded. Function Assistant (Cont’d) Applying liners, varnishes, and bases Placing, carving, and finishing amalgam or composite restorations Removing sutures Placing and removing periodontal dressings Performing additional functions as specified in the dental practice act of the state in which the dental assistant is employed Ø It is important to be aware of the laws of the state in which you practice. Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.