The presentation will begin momentarily Intellectual Curiosity Managing

The presentation will begin momentarily

Intellectual Curiosity: Managing Commercial Banking Relationships with Industry Intelligence Presented By: James Mulvihill, VP of Business Development

Intellectual Curiosity Market Conditions Lending Pressures How has C&I lending changed since the GFC? What challenges are lenders and their leadership facing? How have your customers’ needs changed? How do you stand out as a lender vs. competitors? IBISWorld How can punchy, relevant industry intelligence help you and the bank land long-term profitable commercial customers?

Market Conditions Affecting C&I Available Capital, Tightening Demand Continued Growth Increased Focus on CRE Pressured Spreads Weaker Demand From Large & Mid-market Firms Declining Delinquency Rates

Challenges Facing Lending Leadership Soundness of the Lending Portfolio Concentration Mix Market Penetration vs. Competitors Driving Opportunities & Pipeline Customer Mix Growth Strategies Relationship-building with the RIGHT Customers

Challenges Facing Lenders Working with the RIGHT Customers Become an Expert for Your Client Cut Down on Time Spent Navigate Increasing Competition Drive Customer Communication Identify Customer Requirements Keep Dialogue Going

You Succeed When Your Clients Succeed Intellectual Curiosity Pre-qualify for Initial Meetings Ask Questions Identify Needs Keep Dialogue Going Help Them!

Thank Questions? you for joining us!