The power of three realize the potential Accenture

The power of three - realize the potential Accenture Plant Performance Solution (APPS) Detailed Offering Description Accenture/Avanade/Microsoft Alliance Confidential

Business Drivers and Challenges Companies that own and operate Plants and Equipment are being driven to increase the performance and reliability of their fleet and assets. Business Drivers: § Focus On Improving Operations to Reduce Costs § Reduced Capital Spend on New/Replacement Equipment § Increased Market Competition § Need to Maximize Return on Assets Challenges: § An Aging Workforce – Limited Access to Equipment Experts § § § Aging physical assets – maximizing availability Information on assets is Distributed and Disjointed A lack of communication and collaboration tools Unclear maintenance strategies Minimal knowledge management capabilities Accenture/Avanade/Microsoft Alliance Confidential Oil and Gas Utilities Chemicals and Natural Resources 2

Progression of Technology & Expertise In order to address the lost value due to complex technologies and diminishing expertise, single monitoring and diagnostic applications are becoming critical Value • Significant data availability • Diverse set of application tools and vendors • Strategic generation IT • Limited data integration • Significant in-house expertise • Enterprise Data and Information Integration • On-line Monitoring and Diagnostics • M&D center delivery models • Real-time KPI and fleet performance visualization tools • • DCS supplied data Limited historical trending Off-Line Calculations No data integration 1980’s Accenture/Avanade/Microsoft Alliance Confidential • Software Application Tools • Some On-line Calculations • Plant centric engineering • Plant driven generation IT • Data Historians 1990’s • Labor/expertise constrained Today Emerging Time 3

Accenture Plant Performance Solution (APPS) Overview By providing users the ability to: • Integrate information from multiple sources and systems • Drill-down into and analyze that info • Have that info delivered in a role-based fashion • Collaborate with others in the organization • Use past knowledge to make better, more informed decisions • Integrate that with work and asset management system • Establish and manage equipment and operational alarms APPS enables Decision-makers to: • Monitor, manage and improve day-to-day operations • Improve ability to predict and plan maintenance • Improved accuracy of revenue forecasting • Deliver real-time and historical info to all levels of the organization • Execute better and faster decision-making • Achieve high performance and reliability of enterprise asset. Accenture/Avanade/Microsoft Alliance Confidential 4

APPS Application Architecture Portal Fleet Summary - Fleet KPIs - Data Feeds Plant Overview - Plant KPIs - Unit Roll-Up Unit Level - Operational Overview - Unit KPIs - Drill Down Ability Component Level - Equipment Specific - Reliability Focused KPIs - Drill Down Ability Accenture/Avanade/Microsoft Alliance Confidential 5

APPS: Key Features • Business solution: business process design for maximizing equipment performance based on Accenture’s High Performance Utility Model (HPUM) • Integrated information for decisions: single holistic view of plant and asset condition by integrating real-time equipment data with other existing legacy systems • Equipment risk monitoring: can iincorporate Accenture predictive analytics to identify and prioritize critical business risks • Knowledge management & collaboration: iintegrated collaboration and knowledge management capabilities • Infrastructure to build on: expandable Microsoft-based infrastructure – compatible with many models (e. g. Matlab) and systems (e. g. Smart. Signal); highly configurable to suit client needs • Independence: solution is independent of equipment OEMs and is adapted to fossil, wind and hydro generation. • Role based: iinformation structured to suit the needs of relevant roles e. g. steam turbine condition engineer • Hosted solution option: information system can be hosted by Accenture or implemented at client – for pilot or full implementation Accenture/Avanade/Microsoft Alliance Confidential 6

APPS integrates applications and data sources into decision making processes to improve equipment performance Decision Support, Risk mitigation, Resource allocation, Asset Optimization Integrated Decision & Risk Management Integrated planning, Remote Monitoring & Diagnostics center, Collaboration People & Knowledge Management Standard processes & procedures, RCM, CBM Workflow, Maintenance Management, EAM, CMMS, Smart. Signal Business Process Applications Data Historians, Continuity and Alert Management Data Gathering/Monitoring/Management Systems Integration, Infrastructure, Networks Technical Architecture SCADA, Control Systems, Field devices Accenture/Avanade/Microsoft Alliance Confidential V A L U E Field Systems/Equipment 7

APPS Value Chain – Asset Uptime Assessment APPS focuses on proactive solutions and processes to increase availability Improve Operations Management Reduce Duration of Scheduled Deferment Optimize On-line Maintenance to Reduce Scope Standardize Work Processes for Planning and Execution Employee Advanced Project Management Tools and Process Increase Avail. Reduce Deferment or Downtime Reduce Causes of Unscheduled Deferment Decrease Diagnosis Time (Surveillance) Leverage Predictive Monitoring Technologies and Processes Integrated Asset Performance & Maintenance Processes & Strategies Centre of Excellence to Leverage Experts Across System Enable Collaboration and Knowledge Sharing to Speed Time to Decision Effective Management of Contractor Work Decrease Repair Time Accenture/Avanade/Microsoft Alliance Confidential Improve Solutions Design & Planning Improve Work Quality 8

Value Areas - Detail Areas of opportunity to increase plant and equipment performance and reliability can be targeted in 4 key areas Strategic Asset Management / Outage Prevention by providing operations a higher level of knowledge about equipment performance and health. Capital Spending through improved planning and prioritization by having enhanced information on equipment health. Business Planner Trader Engineer Technician Improved Production Efficiency by providing real-time information on plant and equipment performance and operator controllable parameters you can increase efficiency. Increased Employee Effectiveness by streamlining the access to experts and information through collaboration and knowledge sharing Increased Leverage of Current Investments in Plant IT by expanding the reach and usage of critical information through portal technology resulting in an increase on ROI. Decreased Asset Downtime through the introduction of condition -based and predictive based monitoring and analysis. Accenture/Avanade/Microsoft Alliance Confidential 9

APPS Leverages our High Performance Utility Model (HPUM) to Bring Industry Leading Best Practices to this Capability Model Human Capital Infrastructure Performance Monitoring & Analysis Centre Process Condition Predictive Monitoring Work and Asset Mgmt Integration Technology Infrastructure Process Infrastructure Management & Business Unit Reporting Data Historian Physical Inventory and Tools Accenture/Avanade/Microsoft Alliance Confidential 10

APPS is based on leading off-the-shelf packages…. The APPS solution is based on the Microsoft Office Share. Point Server platform and can integrate with many standard and custom enterprise applications for plant and asset management Fleet Summary Plant Overview Unit Level Component Level - Fleet KPIs - Data Feeds - Plant KPIs - Unit Roll-Up - Operational Overview - Unit KPIs - Drill Down Ability - Equipment Specific - Reliability Focused KPIs - Drill Down Ability Microsoft Office Share. Point Server Platform • • Excel Services Collaboration Line of Business Applications Accenture/Avanade/Microsoft Alliance Confidential • • Single Sign-On Reports Predictive & Trend Analysis • • Knowledge Management Search Data Historian 11

…supported by Accenture’s own business and systems assets In addition to the technical framework, a series of assets are part of APPS to provide a comprehensive, high performance, business solution Fleet Summary Plant Overview Unit Level Component Level - Fleet KPIs - Data Feeds - Plant KPIs - Unit Roll-Up - Operational Overview - Unit KPIs - Drill Down Ability - Equipment Specific - Reliability Focused KPIs - Drill Down Ability • Business process and best practices • • Excel Services Collaboration • • • Business architecture Microsoft Office Sharepoint Server Platform • Single Sign-On • Reports Smart. Signal, OSI, Microsoft integration accelerators Predictive Analytics Development Tools Alliance and partnerships with integrating application vendors Accenture/Avanade/Microsoft Alliance Confidential • Line of Business Applications • • • Page templates and frameworks • • Knowledge Management Search Platform Accelerators Implementation Tools Application Accelerators Predictive & Trend Analysis Data Historian 12

APPENDIX Wind Energy Scenarios Accenture/Avanade/Microsoft Alliance Confidential 13

Wind energy scenarios - screenshots Accenture/Avanade/Microsoft Alliance Confidential 14

Wind energy scenarios - screenshots Accenture/Avanade/Microsoft Alliance Confidential 15

Wind energy scenarios - screenshots Accenture/Avanade/Microsoft Alliance Confidential 16

Wind energy scenarios - screenshots Accenture/Avanade/Microsoft Alliance Confidential 17

APPENDIX Refinery Scenarios Accenture/Avanade/Microsoft Alliance Confidential 18

Refinery scenarios - screenshots Accenture/Avanade/Microsoft Alliance Confidential 19

Refinery scenarios - screenshots Accenture/Avanade/Microsoft Alliance Confidential 20

Refinery scenarios - screenshots Accenture/Avanade/Microsoft Alliance Confidential 21

Refinery scenarios - screenshots Accenture/Avanade/Microsoft Alliance Confidential 22

Further information Accenture Avanade Microsoft Dave Cox APPS Offering/Asset Lead david. b. cox@accenture. com +1 865 -582 6017 Matt Whitehead Director Americas Resources Operating Group m. j. whitehead@avanade. com +1 954 661 3313 Greg Morning Industry Strategy Consulting for Accenture gregmorn@microsoft. com +1 512 7503241 Thomas A. Yemc Alliance Director Resources Operating Group for MS/AVA thomas. a. yemc@accenture. com +1 312 693 3851 Bruce R. Boettcher ACN-AVA-MS Solutions Director bruce. r. boettcher@accenture. com +1 184 791 012 27 Accenture/Avanade/Microsoft Alliance Confidential Claudia Hauser Global BDM Accenture Resources Operating Group claudia. hauser@microsoft. com +41 78 844 60 89 Jon Arnold Managing Director MS Global Utilities Industry jona@microsoft. com +1 904 280 5406 23