THE PLATINUM RULE THE GOLDEN RULE DO UNTO

THE PLATINUM RULE

THE GOLDEN RULE • DO UNTO OTHERS AS YOU WOULD HAVE THEM DO UNTO YOU

THE PLATINUM RULE • TREAT OTHERS THE WAY THEY WANT TO BE TREATED

• WE CANNOT CHANGE OTHER PEOPLE • WE CAN ONLY CHANGE HOW WE RESPOND TO THEM

• THE WAY I SEE PEOPLE IS THE WAY I TREAT THEM IS THE WAY THEY OFTEN BECOME.

BEHAVIORAL ADAPTABILITY • “THE WILLINGNESS AND ABILITY TO BEHAVE IN WAYS THAT ARE NOT NECESSARILY CHARACTERISTIC OF YOUR STYLE IN ORDER TO RESPOND EFFECTIVELY” • IT MEANS ADJUSTING THE WAYS WE TREAT EACH INDIVIDUAL

FOUR BASIC BEHAVIORAL STYLES • THE DIRECTOR • THE SOCIALIZER • THE RELATER • THE THINKER

THE DIRECTOR • DRIVEN TO LEAD AND TAKE CONTROL • WANT RESULTS • WANT TO WIN • MAKE THINGS HAPPEN • DECISIVE

THE SOCIALIZER • OUTWARDLY ENERGETIC • OPTIMISTIC, FRIENDLY • RECOGNITION MOTIVATES THEM • STRIVE FOR ACCEPTANCE • SPONTANEOUS

THE RELATER • WANT RESPECT • STABLE/CONSISTENT • NOT RISK-TAKERS • PREFER TEAM WORK • SEEK APPRECIATION

THE THINKER • ACCURATE • DEPENDABLE • FOLLOW POLICIES/PROCEDURES • NEED TO BE RIGHT • TASKS OVER PEOPLE • LOGICAL/CAUTIOUS • DELIBERATE

ACTION PLAN • WHEN YOU COMMUNICATE WITH: • DIRECTORS (GET TO THE POINT/BE DECISIVE/DON’T BLUFF) • SOCIALIZERS (BE MORE UPBEAT/ENERGIZED/ALIVE) • RELATERS (PERSONABLE/SENSITIVE/EASYGOING) • THINKERS (BE ORDERLY/LOGICAL/FOCUS ON THE PROCESS)

CONCLUSION • IF YOU WANT A TASK DONE PRECISELY (FIND A THINKER) • IF YOU WANT TO INITIATE A TASK AND GET IT DONE (FIND A DIRECTOR) • IF YOU WANT SOMEONE WHO IS PATIENT WITH PEOPLE-TO-PEOPLE STRENGTHS AND RESPONSIVE (FIND A RELATER) • IF YOU WANT SOMEONE WHO IS ENTHUSIASTIC, OPTIMISTIC, FRIENDLY AND FUN (FIND A SOCIALIZER)

LIMITATIONS OF STYLES • DIRECTOR: IMPATIENT-TOUGH-INTOLERANT-WORKAHOLICFAIL TO RECOGNIZE THE NEEDS OF OTHERS • SOCIALIZER: SHORT ATTENDANCESPAN/EMOTIONAL/ PROCRASTINATE/ACT SPONTANEOUSLY/FAIL TO ATTEND TO DETAILS • RELATER: FEAR CHANGE/AVOIDS RISK/AVOID DECISIONMAKING/LESS ASSERTIVE • THINKER: TASKS OVER PEOPLE/DEMAND MUCH FROM THEMSELVES AND OTHERS/UNNECESSARY PERFECTIONISM/DISLIKE CRITICISM/FEW SOCIAL RELATIONSHIPS AT WORK/TEND TO OVER-PREPARE/LITTLE TOLERANCE FOR CONFLICT

3 KINDS OF PEOPLE • THOSE WHO WANT THINGS TO HAPPEN • THOSE WHO MAKE THINGS HAPPEN • THOSE WHO WONDER WHAT HAPPENED

EXPECTATIONS OF EMPLOYERS • PRODUCTIVITY • HARMONY • ACCOUNTABILITY

QUESTIONS I ASK CLIENTS • 1. WHAT DO YOU HAVE THAT YOU DON’T WANT? • 2. WHAT DO YOU WANT THAT YOU DON’T HAVE? • 3. WHAT WILL IT TAKE TO HAVE IT? • 4. WHAT’S STOPPING YOU?

CONTACT INFORMATION L. CLARK, PH. D. 205 -868 -9607 lclark@americanbehavioral. com