The Passport Difference Working Together for a Healthier

The Passport Difference: Working Together for a Healthier Kentucky Primary Care Association Fall Conference Presentation November 9, 2017 Scott Vance, Manager Community Engagement 1

The Passport Difference: Working Together for a Healthier Kentucky Keys to Success: Passport Health Plan • • • Twenty (20) years of Kentucky Medicaid experience Provider sponsored Non-profit and mission-driven 10 Consecutive years of A+ Rating by the Better Business Bureau 311, 000 members in 120 Kentucky Counties Updated: 8/30/17 2

The Passport Difference: Value-Added Programs Clinical teams look for opportunities to Improve Health Outcomes by: • Identifying gaps in care • Working with others to develop and plan for possible solutions • Implementing pilots and new models of care • Evaluating outcomes 3

Healthier Stronger Students Go. Noodle Partnerships 4 Value Added Programs • We partner with several hospitals to offer Go. Noodle to over 13, 000 elementary school classrooms. • The program uses technology to get kids moving in the classroom to stimulate brain function and promote learning. • During the 2015 -16 school year, Kentucky kids achieved 40, 802, 710 minutes of activity thanks to Go. Noodle videos and Passport Health Plan. • Students that used the Go. Noodle Mega Math Marathon increased their math scores by 50% more than students not using the game. • Partners are Hardin Memorial Hospital, Highlands Regional Medical Center, St. Claire Regional Medical Center, Owensboro Health, and Norton Children’s Hospital. Prestonsburg classroom using Go Noodle

Cause-Related Partnerships • American Heart Association – Go Red for Women – Have Faith in Heart – Check. Change. Control. • American Diabetes Association • March of Dimes • Healthy Hoops Kentucky • National Kidney Foundation 5

Cause-Related Partnerships Brightside Kentucky Derby Festival Kentucky State Fair Western Kentucky University Hilltoppers With Heart • University of Kentucky Cats in the Community • Bellarmine Knights in Action • Charla Young’s “Power to Exhale” Movement • • 6

Provider Network • Over 26, 000 providers in network • More than doubled our provider network since 2014 • Some of our newest partnerships include Shriner’s Hospitals, Cincinnati Children’s, and Christ Hospitals • Over the last three years our Behavioral Health provider network has grown more than six fold Provider Network 131 3499 4786 2168 15464 Group Specialist Ancillary *Ancillary includes providers such as Labs, Ambulatory, ASCs, and DMEs. *Additional Information on growth numbers available in Appendices A and B. 7 Hospital Primary Care

Collaborating with Our Providers • We educate our providers on migration to a new Medical Information Management System - Continuous improvement toward value-based delivery of Medicaid Managed Care - Operational changes to enhance provider experience with stronger Service Level Agreements • We hold annual workshops, roundtables, and lunch-and-learns • We keep providers informed on pertinent changes and announcements via e. News • We provide meaningful data-driven reports 8

Health Education: LIFE Program Passport Health Plan has a health educator who provides healthy lifestyle trainings free of charge to our members and the community at large through the Lifestyle Improvements for Everyone (LIFE) Program! Topics include: • Nutrition and exercise • Life skills and hygiene • Stress and coping • Disease management • Bullying prevention 9

Working Together to help Kentuckians Live Healthier Lives 10