The National VOAD Movement A Whole Community Approach

The National VOAD Movement A Whole Community Approach

Our History National Voluntary Organizations Active in Disaster (National VOAD): Founded over 40 years ago in response to the challenges many disaster organizations experienced following Hurricane Camille, a category 5 storm that hit the Gulf Coast in 1969. As an outcome, National VOAD was formed with a Mission to be the forum where organizations share knowledge and resources throughout the disaster cycle— preparation, response and recovery—to help disaster survivors and their communities.

Our History Values • Our commitment to caring and compassion for all people is the foundation for all we do. • A coordinated, inclusive approach provides the basis for a nurturing environment in which disaster response agencies will flourish. • The quest for excellence in National VOAD programs by encouraging best practices and mutual accountability results in operational synergy. • Our work will be accomplished in a respectful, non-judgmental and non-discriminatory manner. • Trust, mutual respect and equal partnerships of community service providers are essential elements of our work. • Providing hope – making a difference – offering opportunities for true collaboration – are the lifeblood and soul of the organization.

Our History Core Principles The National VOAD collaborative practices the “ 4 C’s” as guiding principles for how we operate and resolve conflict: Cooperation | Communication | Coordination | Collaboration National VOAD recognizes that these 4 C’s are progressives and based on building and maintaining trusting, mutually capable relationships.

Our History National VOAD was founded 1969 1970’s By the end of the 1970’s, many other organizations joined the National VOAD Movement During the 1980’s many local affiliates of National VOAD members began forming Local, Regional and State VOAD coalitions 1980’s 1990’s By the mid-1990’s, VOAD became a true national movement 2009: Partnership Program begun 2000’s 2011: Established “Vision 2020, ” expanding role of National VOAD to grow movement

National VOAD Today Members 58 National Organization Members (Faith-based, Community-based and other Non-Governmental Organizations) Membership Requirements: • National in scope and purpose Includes a Voluntary constituency component (promotes civic engagement) • • Nonprofit structure under IRS Code Active in Disaster cycle with documented response program Collaborative working relationship with other members Commitment of resources; build capacity of State/Territory VOADs 55 State and Territorial VOAD Members Representing Local/Regional VOAD's/COAD’s & hundreds of additional local member organizations throughout the country.

Membership CRITERIA for ALL MEMBERS Adherence to National VOAD Standards of Conduct and Service Delivery – Transparency and Accountability: • Non-Profit Status • Published Form 990 • Annual audits • Adherence to established fund raising practices such as those described by the Association of Fundraising Professionals. Provision of one or more of the following services and participation on the associated National VOAD committee: • Preparedness and/or mitigation • Mass care • Emergency assistance & casework • Emotional & Spiritual Care • Supporting Services to state and local VOAD member agencies • Recovery • Donations • Volunteer Management • Outreach/information and referral • Animal and Pet Services

Membership TIER ONE MEMBERSHIP One or more of the following: A total organizational budget in excess of $15 million or A total number of staff and volunteers in excess of 2, 500 or Proven disaster experience of at least 15 years AND • 5 separate responses within 3 years • Active participation in 10 state VOADS (3 year phase in beginning 2008 for existing members) • Active participation in at least one National VOAD committee • Tier 1 representative authorized to vote on issues where a total membership vote is required (bylaws, governance) • Eligible for board term voted upon by other Tier 1 members • These organizations fill 6 board seats • Support National VOAD with higher dues

Membership TIER TWO MEMBERSHIP Either: A total organizational budget of at least $1 million or A total number of staff and volunteers in excess of 300 AND • 3 separate responses within 3 years • Active involvement in 5 state VOAD’s (3 year phase in beginning 2008 for existing members) • Active participation in at least one National VOAD committee • Tier 2 representative authorized to vote on issues where a total membership vote is required (bylaws, governance) • Eligible for board term voted upon by other Tier 2 members • These organizations fills 3 board seats • Support National VOAD with lower dues

National VOAD Today Committees: • • • • Advocacy Communications Community Preparedness Disaster Case Management Disaster Health Donations Management Emotional & Spiritual Care Housing International Long Term Recovery Groups Mass Care United States Islands & Alaska Volunteer Management Task Forces: • • Drought Training Documents from the Committee's: Points of Consensus: • • Disaster Case Management Disaster Spiritual Care Donations Management Mass Care Rebuild & Repair Volunteer Management United States Islands & Alaska Other Documents: • • • Multi Agency Feeding Template Light Our Way Long-Term Recovery Guide Managing Spontaneous Volunteer National Mass Care Strategy • Drought Response Guide

Disaster Coordination Flow Chart ------ 55 National Orgs ----------- Local VOADs -------- Local COADs State Orgs HQ Event 55 State/Territory VOADs Key ---------Coordinating Responding

National VOAD Movement National VOAD Member Organizations All disasters start & end locally State/Territory VOADs Local/Regional – VOAD/COADs Communities

National VOAD Partnerships VOAD Partners National VOAD is dedicated to whole community engagement and recognize that all sectors of society must work together to foster more resilient communities nationwide. National VOAD welcomes substantive partnerships with: • • Emergency Management Public Health Agencies For-profit Corporations Foundations Educational and Research Institutions Associations Other Nongovernmental Organizations

The 4 C’s of Disaster Recovery The Rhode Island Model Jay Burdick Chair- RIVOAD

Recovery Coordination Center Case Process Public Notice Return for additional Services Information for PDA RI Recovery Coordination Center Data Entry

Case Process 1, Public Notice- “Call 2 -1 -1” Governor’s Office, RIEMA, Radio & TV, Local Government (Reverse 911) Liaison with EOC, RIVOAD 2, Call Received at 2 -1 -1 Damage Assessment- Telephone Report 3, Case Assessed 4, Resource Allocated

5, Project Completed 6, Reports Volunteer Hours 7, Prepare cases for Long Term Recovery

1, Prepare Partnerships Process/ Training Alternate Communications & Protocols 2, Capacity Volunteers, NCCC, Other State 2 -1 -1’s 3, Information, Information 4, Help the Helpers

Modify to current event

RI Recovery Coordination Center Administration and Supervision 2010 2011 2012

1, Administer Operations 2, Manage Communications 3, Develop Resources Internal w/ Local Partners National Partners

Recovery Coordination Center 1, Staffed by Independent Supervisor for RIVOAD Experience in Recovery Operations VERY Helpful 2, Receives/ Reviews Damage Assessment Questions? 3, Categorize & Prioritize 4, Review Resources 5, Assign case

6, Maintain Relationship w/ Partners 7, Receive Reports from Partners Completed Projects Not Completed Projects Problems 8, Prepare Cases for Long Term Recovery

Lessons Learned In no particular order 1, Operation is Scalable 2, Right Person for RCC Supervisor is Essential 3, Relationships with Partners Should be Established Preevent 4, Be Flexible 5, The 4 Cs Work