THE MISSION CONTROL PRODUCTIVITY ACCOMPLISHMENT WORKSHOP DAY 1

The Workshop The foundation and fundamentals for a breakthrough in individual productivity, performance and

Productivity, Performance, Accomplishment Tools & Infrastructure Actions / Habits Context (Assumptions, Conclusions, Thinking) 3

The Current Reality – Productivity Assessment • 52% responded with having 150+ emails in

The current reality • Regarding your productivity, performance and experience of accomplishment: • What

Mission Control For Everything there is for you to do and handle in life.

Everything There Is For You To Do And Handle In Life • • •

Everything There Is For You To Do And Handle In Life (continued) • •

What is your overall experience of the totality of everything there is for you

Everything There Is For You To Do And Handle In Life 10 Copyright ©

Everything There Is For You To Do And Handle In Life Unconfrontable 11 Copyright

Everything There Is For You To Do And Handle In Life Unconfrontable • For

Everything There Is For You To Do And Handle In Life • The payoff

Everything There Is For You To Do And Handle In Life The cost of

The Big Question Is it actually possible for anyone to get done Everything there

Trying to get it all done We are addicted to trying to get it

Work Habits What are some of the habitual ways you try to get it

Break Assignment Using your workbook, begin listing Everything you have to do and handle.

Recall a time you experienced being effective • What was present? • What was

POWER, FREEDOM, AND PEACE OF MIND Copyright © 2001 -2014 Mission Control Productivity, LLC.

Power, Freedom, and Peace of Mind Power is having what you say realized •

Power, Freedom, and Peace of Mind Freedom is the space to choose on an

Power, Freedom, and Peace of Mind is being fully present in life • Having

Power, Freedom, and Peace of Mind Mission Control gives you a way of relating

Power, Freedom, and Peace of Mind WHAT DISAPPEARS: WHAT ALSO DISAPPEARS: § Too much

The Illusion If I get it all done, I will experience Power, Freedom and

Big Surprise! What robs us of Power, Freedom, and Peace of Mind is: Not

Big Surprise! The experience of Power, Freedom, and Peace of Mind in the face

What Produces Power, Freedom, & Peace of Mind The experience of Power, Freedom, and

Workshop Exercise What breakthroughs are you committed to creating for yourself out of this

WORK HABITS Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www.

Definition of habit hab • it (habit) n. A recurrent, often unconscious pattern of

Common Work Habits This happens (Trigger) You do this (Action) Someone walks into your

The impact of work habits How do our work habits create stress and lack

1990 1980 1970 Personal Computers Affordable air travel Personal Fax Machines Mainframe computers 1950

Workshop Exercise Make note of some of the habitual ways you go about your

Speech Habits • Most people think that they use language, but in fact, in

Our habits In today’s workplace, we are expected to manage an ever increasing speed,

Incompletion and Completion Everything there is for you to do and handle is either

Incompletions Examples of “Incompletions” • Piles, papers, notes or reminders on your desk •

Incompletion and Completion States of Incompletion § Almost complete § Virtually complete § 99%

Workshop Exercise What is the impact of a significant number of items for you

Incompletion and Completion Why is almost everything we have to do and handle incomplete?

THE HABIT OF LETTING IT SLIDE Copyright © 2001 -2014 Mission Control Productivity, LLC.

Here’s how the habit works Things come to mind… 48 Copyright © 2001 -2014

Here’s how the habit works …we let them slide by while more things come

Here’s how the habit works …until there is so much slipping by, and so

THE HABIT OF STORING INCOMPLETIONS Copyright © 2001 -2014 Mission Control Productivity, LLC. All

Workshop Exercise: Existence Structure p e e k ou y o d u How

INCOMPLETION AND COMPLETION Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved

Completion Big Surprise! Everything there is for you to do and handle is capable

States of Completion Everything there is for you to do and handle is either

Working from Completion If something is incomplete, it is incomplete in one of these

Fully Complete Something that can be fully complete now is experienced as complete only

Provisionally Complete Something that cannot be done now, but could be finished in the

Automatedly Complete Something that is ongoing and cannot be finished, even in the foreseeable

Workshop Exercise Pick one item that you have been thinking about, bothered by, preoccupied

The Foundation The experience of Power, Freedom, and Peace of Mind in the face

Existence • Whether or not you do or do not do something there is

WHY WE DO WHAT WE DO Copyright © 2001 -2014 Mission Control Productivity, LLC.

Definition of concern con • cern n. 1) a matter that engages a person’s

Mission Control definition of Concern The way Mission Control uses the word Concern is

Concerns § The Concerns are what produce things we have to do or handle.

Workshop Exercise Let’s take a look at why we do (and don’t do) certain

Enterprise Concerns The actions and culture of any enterprise are powerfully shaped by the

Concerns you are paid to fulfill If you know what Concern you are fulfilling,

THE WORLD OF “SOMEDAY” Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights

The world of “Someday” People talk about what they are going to do “someday”,

THE WORLD OF NOW Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights

What is always and unfailingly present when something actually gets done? 78 Copyright ©

When things get done A “Now” Doing takes time and the kind of time

When things get done What do we mean by “Now”? In this course, when

When things get done On A Specific Date A Duration of time Specific Beginning

Nows Creating Nows in which to complete what there is for you to do

Occasion oc • ca • sion 1. A favorable time; opportunity. 2. A state

Occasion The Mission Control definition of Occasion is: § A state of affairs that:

Occasion Creating an Occasion: § Schedule a now of sufficient duration to complete something

STATEMENTS OF ACCOMPLISHMENT Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved

Stating Accomplishment Marketing Strategy Meeting Or We’ve aligned on our 3 rd quarter marketing

Workshop Exercise In the space provided on the Drilling Up form, write a statement

The best way to predict the future is to create it. -Peter Drucker 89

Occasion Without an Occasion there is a good chance you won’t do what you

Ways That We Are Not Doing Or Handling Currently Exist • On your Task

Existence What I am Doing Now 94 Copyright © 2001 -2014 Mission Control Productivity,

Existence What I am Not Doing Now 96 Copyright © 2001 -2014 Mission Control

Existence What I am Never Doing Now 97 Copyright © 2001 -2014 Mission Control

Existence In truth What there is for you to do or handle in life

Existence Whether you actually do or don’t do what there is for you to

Recap § The current reality (burden, overwhelm) is a function of: § Not confronting

Workshop Exercise What did you discover today that will have an ongoing impact for

Overnight Assignment Complete the Everything Inventory so that when you return tomorrow you have

THE MISSION CONTROL PRODUCTIVITY & ACCOMPLISHMENT WORKSHOP DAY 2 Copyright © 2001 -2014 Mission

THE MISSION CONTROL SYSTEM FOR POWER, FREEDOM AND PEACE OF MIND Copyright © 2001

The Mission Control System There are two parts to the Mission Control System: 1

Six Tools of the Mission Control System 110 Copyright © 2001 -2014 Mission Control

The Capture Tool 111 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights

Capture Tool Smart Phone Steno Pad/Small Pad 112 Copyright © 2001 -2014 Mission Control

Capture Tool: Work Practice #1 Any new thing for you to do or handle,

Capture Tool: Work Practice #2 Your Capture Tool Is Ready-to-Hand at all times §

Capture Tool: Work Practices #3 You immediately enter anything for you to do or

Capture Tool: Work Practices #4 Empty your Capture Tool every day … into your

Capture Tool work practices: Summary 1. One and only one 2. At hand at

Six Tools of the Mission Control System 118 Copyright © 2001 -2014 Mission Control

The Calendar of Occasions Your Calendar of Occasions is the first choice when emptying

Calendar of Occasions § You have one and only one calendar for your Calendar

Typical task-centric scheduling habits Only appointments are put in the calendar A to-do list

Calendar-Centric scheduling practices • If you’re going to do it, schedule it. • If

Calendar-centric scheduling practices To Do’s are transformed into Occasions and reflect reality of time

Calendar of Occasion Work Practices § Schedule Occasions § Statement of Accomplishment § Sufficient

Your routines Typical patterns & routines to track & account for: Time that it

Calendar of Occasions Practices At the end or beginning of each day, you make

Scheduling in a Workgroup Environment 127 Copyright © 2001 -2014 Mission Control Productivity, LLC.

Workshop Exercise In your calendar, schedule the next week. Include: 1. Any things of

Taking Control of Your Time and Your Life § Most doing seems dictated by

BREAK Program Resumes at 1: 50 130 Copyright © 2001 -2014 Mission Control Productivity,

Not Doing Now List and Pile A tool for vividly displaying what you have

Not Doing Now List: Work Practices What you are Not Doing Now consists of:

Not Doing Now List: Work Practices • Critical: The number of items must never

Not Doing Now List: Work Practices 134 Copyright © 2001 -2014 Mission Control Productivity,

Not Doing Now Pile 135 Copyright © 2001 -2014 Mission Control Productivity, LLC. All

Not Doing Now List: Work Practices At least once each week, confront each item

Never Doing Now List and Piles A tool for displaying what you have determined

Never Doing Now List: Work Practices What you are Never Doing Now consists of:

Never Doing Now List: Work Practices 139 Copyright © 2001 -2014 Mission Control Productivity,

Never Doing Now Piles 140 Copyright © 2001 -2014 Mission Control Productivity, LLC. All

Never Doing Now List: Work Practices Monthly, look through your Never Doing Now List

Never Doing Now List: Work Practices § Almost everything you have to do and

Workshop Exercise In your calendar: 1. Schedule an occasion each week to confront each

AGENDAS Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol.

Agendas AGENDAS are a tool for managing ongoing conversations with colleagues, projects, and much

Reducing Distractions and Interruptions § A large amount of what distracts you will disappear

Agendas: Work Practices § For people or teams you regularly meet with, create and

Using Agendas 148 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved

Workshop Exercise In your Capture Tool, make a list of the people or projects

RELEVANT INFORMATION SYSTEM Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved

Relevant Information System A tool for storing RELEVANT INFORMATION, so that it is linked

Relevant Information: Work Practices Relevant Information is always at hand when you need it

Relevant Information System Attach all the information to the scheduled Occasion (or other item).

Relationships of the Six Tools 154 Copyright © 2001 -2014 Mission Control Productivity, LLC.

EMAIL AND MEETINGS Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved

Example Email Practices for Productivity § Relate to your Inbox as an extension of

Sample Email Protocols § Start the subject line of each message with INFORM, ACTION

Sample Email Protocols • For distribution of documents • Where possible, do not send

Example Meeting Practices for Productivity 1. Limit meetings to 45 minutes, instead of 1

WHAT WILL THIS TAKE? Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights

What this will take § Enjoying the Power, Freedom, and Peace of Mind provided

What this will take § In all honesty, what there is for you to

What this will take § If you find yourself “too busy” to utilize the

What is possible • You are able to view, consider, and confront the totality

Workshop Exercise • The Implementation Checklist. • Schedule Occasions for what you will implement.

Workshop Exercise What do you now say is possible in terms of your productivity?

THE END Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www.

MONDAY NIGHT ASSIGNMENT: • Confront implementing Mission Control into your infrastructure • Setup your

Slides: 164

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The Workshop The foundation and fundamentals for a breakthrough in individual productivity, performance and experience of accomplishment. 2 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Productivity, Performance, Accomplishment Tools & Infrastructure Actions / Habits Context (Assumptions, Conclusions, Thinking) 3 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

The Current Reality – Productivity Assessment • 52% responded with having 150+ emails in their inbox. • 70% responded to checking email always or often throughout the day, even when working on other things. • 70% responded that they rarely schedule times for working on the things they have to do that day. • 51% believe they simply have too much to do and not enough time to do it in. • 73% multi-task, try to work on several things at once. • 70% write new things to do on available scraps of paper or just try and remember. • 53% accept promises from other they are sure they won’t keep. 4 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

The current reality • Regarding your productivity, performance and experience of accomplishment: • What are you confronted by? • What are the challenges you face? • What are you less than satisfied with? • What did you discover as a result of the work you did in tracking what you spend your time doing? 5 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Everything There Is For You To Do And Handle In Life • • • Things you said you would do Things you were asked to do Things you always wanted to do Your to do lists E-mail Tweets, Facebook, etc. Instant Messages Text messages Mail and memos Reports to read • • • Incoming calls Voice mail Expense reports Meetings Paper Calendar Online Calendar(s) Scheduling Appointments Conference calls Webcasts (continued on next slide) 7 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Everything There Is For You To Do And Handle In Life (continued) • • • Writing reports and memos Organizing and prioritizing Piles of reading Deadlines Interruptions Emergencies Shopping Online shopping Exercise Bills to pay • • • Financial planning Cleaning Maintenance Time with the family Holidays and vacations Recreation Personal appointments Things you should do Things you could do etc. , etc. 8 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

What is your overall experience of the totality of everything there is for you to do and handle in life? 9 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Everything There Is For You To Do And Handle In Life Unconfrontable • For most of us, what there is for us to do and handle in life, exists in one of three states • Up in our face • Sometime later • Unconfronted 12 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Everything There Is For You To Do And Handle In Life • The payoff of not confronting the mountain Comfort 13 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Everything There Is For You To Do And Handle In Life The cost of not confronting the mountain: § More to do than I can get done in the time I have to do it § Loss of power § Overwhelm § Accomplishment as not much more than keeping the wolf away from my door § Frustration § Annoyance § Anxiety § Resignation § Small experience of myself 14 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

The Big Question Is it actually possible for anyone to get done Everything there is for them to do or handle? 15 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Trying to get it all done We are addicted to trying to get it all done. It’s a fundamental assumption that we should get it all done. It’s an unexamined Context that we live our lives inside of. 16 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Work Habits What are some of the habitual ways you try to get it all done? Consider habits of doing, speech, thought, ways of being What is the impact on you of operating this way? 17 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Break Assignment Using your workbook, begin listing Everything you have to do and handle. Everything. WORKBOOK PGS 3 -6 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Power, Freedom, and Peace of Mind Power is having what you say realized • Power is measured by two factors • the magnitude (scope and depth) of what you say, and • the amount of time and effort it takes to realize what you say 21 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Power, Freedom, and Peace of Mind Freedom is the space to choose on an ongoing basis what you do and handle in life • Having the time and wherewithal to do and handle what is important to you 22 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Power, Freedom, and Peace of Mind is being fully present in life • Having 100% of yourself available to each thing you do or handle 23 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Power, Freedom, and Peace of Mind Mission Control gives you a way of relating to and dealing with the Totality of Everything there is for you to do and handle in life so that you experience Power, Freedom, and Peace of Mind in the face of Everything there is for you to do and handle in life. 24 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Power, Freedom, and Peace of Mind WHAT DISAPPEARS: WHAT ALSO DISAPPEARS: § Too much to do § Letting things slide by § Overwhelm § Trying to get it all done § Stress § Working on things that don't matter § Frustration § Clutter and messes § Scrambling § Notes on Post-it’s and scraps of paper § Being thwarted § Frazzled, reactionary, and incomplete work § Being on my own § Relying on your memory § Loss of power § Unbalanced lives § Doing the same things over and over – reinventing the wheel 25 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Big Surprise! What robs us of Power, Freedom, and Peace of Mind is: Not deadlines Not interruptions or emergencies Not more to do than I can do Not the demands on my time Not incompetent work by others Not the crush of work Not incomplete work by others 27 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Big Surprise! The experience of Power, Freedom, and Peace of Mind in the face of what there is for you to do and handle in life does NOT come from: Having less to do Being able to answer all of your voice mail and respond to all of your email Getting everything done How well you manage your time Getting high priority items done first Having the latest organizer or gadget or, anything else you can think of. 28 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

What Produces Power, Freedom, & Peace of Mind The experience of Power, Freedom, and Peace of Mind in the face of what there is for you to do and handle in life is a function of two (and only two) things: 1 The number of Incompletions in your life. 2 The way in which what there is for you to do and handle exists for you. 29 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

The Workshop The foundation and fundamentals for a breakthrough in individual productivity, performance and experience of accomplishment. 30 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise What breakthroughs are you committed to creating for yourself out of this program? What would your life look like if you got that? WORKBOOK PG 2 31 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Definition of habit hab • it (habit) n. A recurrent, often unconscious pattern of behavior that is acquired through frequent repetition. An established disposition of the mind or character. 33 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Common Work Habits This happens (Trigger) You do this (Action) Someone walks into your office. You stop what you’re doing and talk. Something comes up you need to remember. You jot it on a handy scrap of paper. Someone asks you to do something. You say yes but don’t check to see if you have the time to get it done. Your phone rings while you’re doing something. Without giving it a second thought, you answer it. An email arrives in your inbox. You stop what you’re doing and read the email. Something you need to do comes to mind. You tell yourself “I’ll remember it later” and you let it slide by. You read an email that requires you to take an action. You leave it as “unread” to deal with later. 34 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

The impact of work habits How do our work habits create stress and lack of balance? The workplace around us is changing every day. 35 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

1990 1980 1970 Personal Computers Affordable air travel Personal Fax Machines Mainframe computers 1950 1900 Late 1800’s Smart TV’s Vo. IP Smart Phone Social Networking Podcasts Webinars Online Streaming Wi. Fi Wikipedia GPS Instant Messaging Broadband Internet Email Cell phones 1960 Speed, Complexity, & Volume of information we are expected to process has exploded! 2000 The changing workplace Touch tone (digital) phones Electric typewriters Sputnik & Space race US Interstate Highway System Assembly lines & mass production Automobiles Trains (standardized time zones) Over time, speed, volume and complexity increase 36 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise Make note of some of the habitual ways you go about your day. Consider how you deal with: § Starting your work day § Dealing with your desk / work area § Interacting with email § Meetings and conference calls § Interruptions § What you do at the end of the day What are these habits in service of? WORKBOOK PG 7 38 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Speech Habits • Most people think that they use language, but in fact, in a very real sense, your speaking and listening uses you. • We speak in habitual ways about the things we have to do and handle, the environment in which we are working and even about ourselves. 39 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Our habits In today’s workplace, we are expected to manage an ever increasing speed, complexity and volume of work! Our work habits … § are not correlated with that reality. § are what most restrict our productivity. § will unfailingly argue for their persistence. 40 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

What Produces Power, Freedom, & Peace of Mind The experience of Power, Freedom, and Peace of Mind in the face of what there is for you to do and handle in life is a function of two (and only two) things: 1 The number of Incompletions in your life. 2 The way in which what there is for you to do and handle exists for you. 41 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Incompletion and Completion Everything there is for you to do and handle is either Complete or Incomplete. Period. 42 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Incompletions Examples of “Incompletions” • Piles, papers, notes or reminders on your desk • Saying you are going to do something by a certain time, not doing it, and not saying that you’re not doing it • Your car being overdue for an oil change • Hearing about a book you’d like to read, and making a mental note to buy it someday • Hundreds of emails in your inbox • Places in your home that are disorganized • Things that you think about over and over again 43 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Incompletion and Completion States of Incompletion § Almost complete § Virtually complete § 99% complete § Not even close 44 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise What is the impact of a significant number of items for you to do or handle, being incomplete, on: • The quality of your life? • Your overall view of life? • Your power and effectiveness? • Your well-being? • The other people in your life? • Your reputation with others? 45 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Here’s how the habit works …until there is so much slipping by, and so much on our mind, that we spend our lives in a fog that can only be penetrated by emergencies. 50 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise: Existence Structure p e e k ou y o d u How o y g n i h t y r Eve d n a o d have to e in handl ? e c n e t s i ex Using the Existence Structure Inventory, put a check mark next to places and ways you store things you have to do and handle in your life. Count the items checked WORKBOOK PG 8 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Completion Big Surprise! Everything there is for you to do and handle is capable of being complete Now! 54 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

States of Completion Everything there is for you to do and handle is either in some state of being incomplete, or is complete. Incomplete Complete § Almost complete § Fully complete § Virtually complete § Provisionally complete § 99% complete § Automatedly complete § Not even close 55 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Working from Completion If something is incomplete, it is incomplete in one of these three ways: 1. It could be done now, but it is not. 2. It cannot be done now, but could be finished in the foreseeable future. 3. It is repetitive or ongoing, and therefore cannot be finished, even in the foreseeable future. 56 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Fully Complete Something that can be fully complete now is experienced as complete only when: § It is done and ceases to exist for you as something to do § AND, the fallout of its being complete is in existence as a compelling opening for action 57 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Provisionally Complete Something that cannot be done now, but could be finished in the foreseeable future, is nevertheless experienced as complete when: § What cannot be done now is in existence as a compelling opening for action. 58 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Automatedly Complete Something that is ongoing and cannot be finished, even in the foreseeable future, is nevertheless experienced as complete if it is automated: § Everything that is repetitive is in existence as repetitive compelling openings for action. 59 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Incompletion and Completion Everything there is for you to do and handle is either in some state of being incomplete, or is complete. Incomplete Complete § Almost complete § Fully complete § Virtually complete § Provisionally complete § 99% complete § Automatedly complete § Not even close 60 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise Pick one item that you have been thinking about, bothered by, preoccupied by – something that is incomplete. Determine what you could do to move that item into a state of completion. 61 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

The Foundation The experience of Power, Freedom, and Peace of Mind in the face of what there is for you to do and handle in life is a function of two (and only two) things: 1 The number of Incompletions in your life. 2 The way in which what there is for you to do and handle exists for you. 62 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

The Foundation The experience of Power, Freedom, and Peace of Mind in the face of what there is for you to do and handle in life is a function of two (and only two) things: 1 The number of Incompletions in your life. 2 The way in which what there is for you to do and handle exists for you. 64 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Existence • Whether or not you do or do not do something there is for you to do and handle is determined by the way in which what there is for you to do and handle exists for you • What you accomplish with regard to what there is for you to do and handle is determined by the way in which what there is for you to do and handle exists for you 65 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Definition of concern con • cern n. 1) a matter that engages a person’s attention, interest, or care, or that affects a person’s welfare or happiness. 2) a matter of interest or importance to one; that which relates to or affects one. 3) Worry. *Taken From: Simon & Schuster, and Webster’s New World Dictionary 67 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Mission Control definition of Concern The way Mission Control uses the word Concern is exactly as it is meant in the following sentence: § The way any person is, and what any person does, is powerfully shaped by the particular set of Concerns that individual desires to fulfill. 68 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Concerns § The Concerns are what produce things we have to do or handle. § Anything we have to do or handle started out life as a Concern § If you take anything there is for you to do or handle and ask why it exists, and you keep drilling up, you will ultimately come to a Concern you want fulfilled. 69 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise Let’s take a look at why we do (and don’t do) certain things. Using the Drilling Up from Something To -Do or Handle form in your workbook, write down something you have to do, but would rather not. Then answer my questions. WORKBOOK PG 9 70 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Enterprise Concerns The actions and culture of any enterprise are powerfully shaped by the particular set of Concerns that enterprise exists to fulfill. In an enterprise, jobs only exist because the enterprise has a Concern it is willing to pay someone to fulfill. If the Concern disappears or if it can be fulfilled without paying someone, the job disappears. 71 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Concerns you are paid to fulfill If you know what Concern you are fulfilling, you are more naturally, powerfully, and effectively fulfilling it. When you are clearly fulfilling the Concerns of your enterprise, your work is more valuable to the people who are paying you to fulfill those Concerns. 72 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

What Produces Power, Freedom, & Peace of Mind The experience of Power, Freedom, and Peace of Mind in the face of what there is for you to do and handle in life is a function of two (and only two) things: 1 The number of Incompletions in your life. 2 The way in which what there is for you to do and handle exists for you. 73 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

The world of “Someday” People talk about what they are going to do “someday”, but “someday” never comes. I’ll get to it later I’ll do it as soon as I can I’m working on it I’ll do it tonight / on the weekend It’s on my to do list I’ll get it to you in the next few weeks 76 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

When things get done A “Now” Doing takes time and the kind of time doing takes is a time called “Now”. 79 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

When things get done What do we mean by “Now”? In this course, when we say Now, we are referring to a Now that is a “period of time” For example, 9: 00 to 9: 45 AM Tuesday, June 21 st, 2016 80 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

When things get done On A Specific Date A Duration of time Specific Beginning Times A Now Specific Ending Times 81 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Nows Creating Nows in which to complete what there is for you to do or handle is the first step in experiencing Power, Freedom, and Peace of Mind in the face of what there is for you to do and handle. 82 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Occasion oc • ca • sion 1. A favorable time; opportunity. 2. A state of affairs that makes something possible. Webster’s New World Dictionary and Thesaurus, Version 2. 8 83 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Occasion The Mission Control definition of Occasion is: § A state of affairs that: • creates a compelling opportunity for you to do something there is for you to do • empowers and enables you to do something there is for you to do 84 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Occasion Creating an Occasion: § Schedule a now of sufficient duration to complete something there is for you to do or handle § State the something-there-is-for-you-to-do-orhandle as an accomplishment, a result completed 85 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Stating Accomplishment Marketing Strategy Meeting Or We’ve aligned on our 3 rd quarter marketing strategy, and have committed to the actions that will unquestionably satisfy our KPI’s 87 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise In the space provided on the Drilling Up form, write a statement of accomplishment using the Concern and the Thing to Do or Handle. WORKBOOK PG 9 88 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Occasion Without an Occasion there is a good chance you won’t do what you should do, what you want to do, what you need to do. With an Occasion there is a good chance you will do what you should do, what you want to do, what you need to do. 90 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

What Produces Power, Freedom, & Peace of Mind The experience of Power, Freedom, and Peace of Mind in the face of what there is for you to do and handle in life is a function of two (and only two) things: 1 The number of Incompletions in your life. 2 The way in which what there is for you to do and handle exists for you. 92 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Ways That We Are Not Doing Or Handling Currently Exist • On your Task or To Do List • Documents in hard-to-find folders on my computer • As new E-mail messages and ones you’ve read and put off • As messages in your voice mail inbox • Notes in notebooks or legal pads • Things in other piles around your home and office • As something with an urgent deadline • Notes in your i. Phone/Android phone • As interruptions you need to deal with • As something you’re going to do later • Something on my mind that I’m “going to do later” • Notes on Post-its, in notebooks or scraps of paper • Things that need to be repaired that you keep walking past and making a mental note about 93 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Ways That We Are Not Doing Or Handling Currently Exist • On your Task or To Do List • Documents in hard-to-find folders on my computer • As new E-mail messages and ones you’ve read and put off • As messages in your voice mail inbox • Notes in notebooks or legal pads • Things in other piles around your home and office • As something with an urgent deadline • Notes in your i. Phone/Android phone • As interruptions you need to deal with • As something you’re going to do later • Something on my mind that I’m “going to do later” • Notes on Post-its, in notebooks or scraps of paper • Things that need to be repaired that you keep walking past and making a mental note about 95 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Existence In truth What there is for you to do or handle in life exists in one of only three ways: § What you are Doing Now § What you are Not Doing Now § What you are Never Doing Now 98 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Existence Whether you actually do or don’t do what there is for you to do is also determined by the way in which what there is for you to do exists for you 99 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

What Produces Power, Freedom, & Peace of Mind The experience of Power, Freedom, and Peace of Mind in the face of what there is for you to do and handle in life is a function of two (and only two) things: 1 The number of Incompletions in your life. 2 The way in which what there is for you to do and handle exists for you. 100 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Recap § The current reality (burden, overwhelm) is a function of: § Not confronting the Totality § Trying to get it all done § Habits § A new reality: Power, Freedom and Peace of Mind § States of Completion § How things exist • • • Fulfilling what’s important “Now” / Occasions for accomplishment Doing Now / Not Doing Now / Never Doing Now 101 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise What did you discover today that will have an ongoing impact for you in your life? § What I hadn’t considered before (about myself) is… § What I didn’t recognize before (about myself) is… § What I hadn’t noticed before (about myself) is… § What I hadn’t realized before (about myself) is… WORKBOOK PG 10 102 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Overnight Assignment Complete the Everything Inventory so that when you return tomorrow you have listed everything there is for you to do and handle in one place EVERYTHING INVENTORY 103 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Overnight Assignment Complete the Everything Inventory so that when you return tomorrow you have listed everything there is for you to do and handle in one place EVERYTHING INVENTORY 106 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Recap § The current reality (burden, overwhelm) is a function of: § Not confronting the Totality § Trying to get it all done § Habits § A new reality: Power, Freedom and Peace of Mind § States of Completion § How things exist • • • Fulfilling what’s important “Now” / Occasions for accomplishment Doing Now / Not Doing Now / Never Doing Now 107 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

The Mission Control System There are two parts to the Mission Control System: 1 The Six Tools 2 Standard Work Practices for using those Tools 109 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Capture Tool: Work Practice #1 Any new thing for you to do or handle, enters through your one and only one Capture Tool. Why do we say one and only one Capture Tool? Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Capture Tool: Work Practice #2 Your Capture Tool Is Ready-to-Hand at all times § Make this an absolute habit § Stop the world when it is not ready-to-hand Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Capture Tool: Work Practices #3 You immediately enter anything for you to do or handle into your Capture Tool Recommended agreement with yourself: § Not capturing – you aren’t doing it § Not capturing – it doesn’t exist for you Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Capture Tool: Work Practices #4 Empty your Capture Tool every day … into your Calendar or one of the other parts of the Mission Control System § Set up a recurring daily Occasion. § Critical work practice Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Capture Tool work practices: Summary 1. One and only one 2. At hand at all times 3. Immediately enter anything to do or handle 4. Empty every day 117 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

The Calendar of Occasions Your Calendar of Occasions is the first choice when emptying your Capture Tool. 119 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Calendar of Occasions § You have one and only one calendar for your Calendar of Occasions § Your Calendar of Occasions must be: § A daily calendar § Preferably with each hour broken up into 15 minute segments § Preferably starting no later than the earliest you generally arise, and preferably going as late as you generally go to sleep § Each 15 minute segment should be big enough to write out a statement of what is to be accomplished § Have a month at a glance section 120 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Typical task-centric scheduling habits Only appointments are put in the calendar A to-do list is kept with no reference to how long items take to get done Fosters reacting to what seems urgent or whatever comes up, or just what’s next on the list Actually supports the addiction of trying to get it all done! 121 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Calendar-Centric scheduling practices • If you’re going to do it, schedule it. • If you’re committed to doing it, schedule it. • If you’re accountable for doing it, schedule it. • If you want to do it, schedule it. Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Calendar-centric scheduling practices To Do’s are transformed into Occasions and reflect reality of time to accomplish Routines are accounted for 123 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Calendar of Occasion Work Practices § Schedule Occasions § Statement of Accomplishment § Sufficient time § Time for fallout § Alarm § Can always move § Leave sufficient unscheduled time § Schedule routines 124 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Your routines Typical patterns & routines to track & account for: Time that it takes to get up, Evening routines? eat breakfast, shower, & Family routines? Holiday routines? drive to work? Weekend routines? Phone call routines? Work routines? Reading routines? Meal routines? Travel routines? Play routines? Lunch Routines? Driving routines? Shopping routines? E-mail routines? Bill paying routines? Meeting routines? 125 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Calendar of Occasions Practices At the end or beginning of each day, you make your Calendar of Occasions of the coming day completely accurate and realistic. At the end of each week, you make your Calendar of Occasions of the coming week as accurate and realistic as possible. I am complete - Email is handled, I emptied my capture tool, handled my occasions and everything is in existence and complete for me 126 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise In your calendar, schedule the next week. Include: 1. Any things of importance that go beyond next week 2. An occasion each day to empty your Capture Tool and create the next day’s Calendar of Occasions. 3. An occasion at the end of the week to create next week’s Calendar of Occasions. 4. What to accomplish personally as well as at work 5. Routines as recurring occasions. 128 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Taking Control of Your Time and Your Life § Most doing seems dictated by circumstances § Creating the Calendar of Occasions is designing and directing your own life § What about spontaneity? § Living by the truth of what you have time for – and what you don’t have time for 129 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Not Doing Now List and Pile A tool for vividly displaying what you have determined will exist for you as: WHAT I AM NOT DOING NOW. 131 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Not Doing Now List: Work Practices What you are Not Doing Now consists of: One and only one list, and… …one (but only one) file or pile. 132 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Not Doing Now List: Work Practices • Critical: The number of items must never be more than you can comfortably confront 133 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Not Doing Now List: Work Practices At least once each week, confront each item in your Not Doing Now List and… Confirm that it should appropriately continue to be What You Are Not Doing Now, or, Turn it into something You Are Doing Now by creating an Occasion for it, or, Turn it into something You Are Never Doing Now by moving it to Your Never Doing Now list or piles, or, Take it out of existence entirely by revoking your Concern for ever doing it (delete it entirely from the Vivid Display). 136 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Never Doing Now List and Piles A tool for displaying what you have determined will exist for you as: WHAT I AM NEVER DOING NOW. 137 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Never Doing Now List: Work Practices What you are Never Doing Now consists of: One and only one list, and… …any number of files or piles. 138 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Never Doing Now List: Work Practices Monthly, look through your Never Doing Now List and piles and… Confirm that the items should appropriately continue to be What You Are Never Doing Now, or, Turn items into something You Are Doing Now by creating an Occasion for it, or, Turn items into something You Are Not Doing Now by moving it to Your Not Doing Now list or piles, or, Take items out of existence entirely by revoking your Concern for ever doing it (delete it entirely from the Vivid Display). 141 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Never Doing Now List: Work Practices § Almost everything you have to do and handle (i. e. almost everything in the Mountain) will go in your Never Doing Now list and piles § Start to take out of existence what you have the courage to take out of existence altogether § What is one thing you will choose to never do again? 142 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise In your calendar: 1. Schedule an occasion each week to confront each item in your Not Doing List and pile. 2. Schedule an occasion each month to look through your Never Doing List and piles. 143 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Agendas AGENDAS are a tool for managing ongoing conversations with colleagues, projects, and much of what causes interruptions. 145 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Reducing Distractions and Interruptions § A large amount of what distracts you will disappear when you implement the Capture Tool § Interruptions are most likely from colleagues or clients who need something from you - or you from them § Agendas greatly increase your productivity by reducing the number of times you interrupt other people and the number of times they interrupt you Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Agendas: Work Practices § For people or teams you regularly meet with, create and maintain an Agenda of items to be handled with them. § Schedule recurring Occasions with the person or team during which you will handle the items in the Agenda. § Never have an Agenda for which there is not an occasion! § Unless it is absolutely urgent, use the Agenda to record new items, avoiding a constant stream of interruption when new thoughts come to mind to do or handle with that person. 147 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise In your Capture Tool, make a list of the people or projects for whom you will set up Agendas. 149 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Relevant Information System A tool for storing RELEVANT INFORMATION, so that it is linked directly to the thing to do or handle to which it is relevant. 151 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Relevant Information: Work Practices Relevant Information is always at hand when you need it – connected to the thing to do or handle. § With the Occasion § With Not Doing Now § With Never Doing Now 152 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Relevant Information System Attach all the information to the scheduled Occasion (or other item). You then have everything you need to fully focus on the accomplishment in the NOW that you have scheduled for it. 153 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Example Email Practices for Productivity § Relate to your Inbox as an extension of your Capture Tool. § Empty your Inbox by the end of each day. § Schedule 2 -3 Nows per day to read and manage Email and only manage Email during those times. Turn off any audio or visual email pop up notifications you may have set to notify you of arriving email. § As you are managing your Email, slide anything that you cannot respond to instantly, into a NOT DOING NOW or Reference email folder. § Use Rules to automatically route incoming mail you are CC’d on to a NOT DOING NOW Email folder. § Schedule three or four Occasions per week to review, process and respond to what is in your NOT DOING NOW and Reference Email folders. Complete all items that you can. Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Sample Email Protocols § Start the subject line of each message with INFORM, ACTION REQUIRED, URGENT and/or CONFIDENTIAL § INFORM means no action is required by the reader § ACTION REQUIRED means the reader is requested to take some action § URGENT means a response is required same business day § CONFIDENTIAL means the email should not be forwarded to or copied to anyone else without the permission of the sender § If someone is listed in the “Cc” field of the email, they are not expected to take any action with the email § If you want someone to take an action, they must be listed in the “To” field 157 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Sample Email Protocols • For distribution of documents • Where possible, do not send the document as an attachment – point people to shared information folder on the network drive; send email with a hyperlink to the file(s) • At the end of the email • If you do not require a response to your email, end with “No response required” • If you do require a response, say what response you are asking for and by when; explicitly say to whom to respond • Think before you open that Inbox • For quick questions and informs, consider using IM or text vs. email to reduce email volume 158 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Example Meeting Practices for Productivity 1. Limit meetings to 45 minutes, instead of 1 hour. 2. List the objectives being fulfilled and outcomes intended for the meeting in the invitation to attendees. Request this when missing from meetings you are invited to. 3. Start and end on time. 4. Do not go back and review for latecomers. 5. List next action steps, if any, for all participants by end of the day. 6. Allow at least 15 minutes between consecutive meetings. 7. Everyone is required to have a way of capturing information at the meeting. Promises to “remember” are not allowed. 8. Authentic No’s and Counteroffers are acceptable. 9. People who accept requests are asked to check their schedule, right in the meeting, to see if they have the time. Accepting requests without available Nows is not accepted. Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

What this will take § Enjoying the Power, Freedom, and Peace of Mind provided by utilizing the Mission Control System requires honesty, practice and discovery. § Sometimes it takes courage to be honest, especially when the consequences are frightening. 161 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

What this will take § In all honesty, what there is for you to do and handle exists in only three ways: § What You Are Doing Now, § What You Are Not Doing Now, and § What You Are Never Doing Now § It takes honesty, practice and discovery to develop work habits based on the truth – work habits that leave you with Power, Freedom, and Peace of Mind. 162 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

What this will take § If you find yourself “too busy” to utilize the Mission Control System, you are trying to get it all done, and what is missing is honesty, practice and discovery. § When you are not utilizing the Mission Control System, tell the truth: § Being honest when you are not using the system, that you are simply not using the system, makes it easier to start using the system again. § Explaining and giving reasons and justifications about why you are not using the system, makes it difficult to go back to using the system. 163 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

What is possible • You are able to view, consider, and confront the totality of what you have to do and handle. • The impediment you are to your own productivity will become too blatant for you to continue. • You have the experience of Freedom, Power, and Peace of Mind about the totality of – and each one of – what there is for you to do and handle. 164 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise • The Implementation Checklist. • Schedule Occasions for what you will implement. • If you would find it supportive, schedule time with a partner to review what is working, not working, and what you will take on next. WORKBOOK PG 18 165 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

Workshop Exercise What do you now say is possible in terms of your productivity? What has been most valuable for you? What are you leaving with that you say will make a difference in your productivity? What tool(s) will you implement starting now? WORKBOOK PG 12 166 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

The Workshop The foundation and fundamentals for a breakthrough in individual productivity, performance and experience of accomplishment. 167 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com

MONDAY NIGHT ASSIGNMENT: • Confront implementing Mission Control into your infrastructure • Setup your system or • Schedule occasions to setup your system • Read the Productivity and Accomplishment Leader Manual • In study groups of 3 -4 people, review the Leader Manual and discuss: • What are we enrolling them in during each section? • Any questions you have with the material • • See if you can answer any questions in the group Make note of any unresolved questions - we will review them on Tuesday 170 Copyright © 2001 -2014 Mission Control Productivity, LLC. All rights reserved www. missioncontrol. com