The Methodology for Business Transformation MBT A Well

The Methodology for Business Transformation (MBT): A Well Rounded and Practical Application of Enterprise Architecture A|EA August Meeting Presented By: Jerad Speigel August 9, 2006 www. Phase. One. CG. com

The Intent of Enterprise Architecture: • Enterprise Architecture is about planning and implementing business transformation • As architects, we are a service provider that helps business organizations become more effective and efficient. • Our service is to help business organizations to better understand who they are serving, what they are delivering, how they are delivering it, and how to become more efficient and effective. 1

It is important for an organization to understand the process by which business drivers turn into operational reality. Business Drivers Are Used To Prioritize Business Areas Are Analyzed By 2

Business Drivers Developed at the DOI, the Methodology for Business Transformation (MBT) enables all of the major planning functions to analyze business and service areas based on the priorities established by the governance teams. Are Use d To Prioritize Business Are Analyzed By Areas Monitored By Enterprise Transition Plan 3

The Methodology for Business Transformation (MBT) is designed to answer some of today’s more challenging business questions. Mission Performance • What are the business changes I really need to have? • Where can we achieve dramatic improvements in performance and how do I know I’ve achieved them? • Where are the opportunities for and risks for program collaboration, data sharing, and shared business processes? Investment Performance • Where do we spend program funds? • Do our investments support the business needs? HR Performance • What is the target level of resources I need to have in place, and where? • How can I move back office resources into mission functions? IT Performance • Where do I have redundant buying? • Where am I over/under invested? How do I know? • What metrics do I need? 4

1. Who do we serve? 2. What do they say about our business products and services? 3. Why do we exist? 4. What business products or services do we deliver to meet our stakeholders’ needs? 5. How do we deliver the business products and services? 6. What do we need to deliver the business products and services? 7. How much does it cost to deliver the business products and services? 5

The MBT itself is a collection of 14 integrated steps, each with sub -tasks, deliverables, and decision points. Create the Blueprint (6 -12 months) Implement Business Change (1 -5 years) Maintain Architecture 6

Each step within the MBT is further broken into tasks that are described in guidance documents and the MBT project plan. 7

The MBT also contains a toolkit of analysis techniques that help capture information and present it in a standard way to decision makers. 8

Step 2 features stakeholder prioritization, stakeholder analysis, and the development of a strategic intent for the business area. 9

Example Work Product: Stakeholder Hierarchy 10

Example Work Product: Stakeholder Exchanges 11

Example Work Product: SWOT 12

Example Work Product: Goals and Objectives 13

Step 3 features business products, services, organization, and process analysis tasks that produce business recommendations. 14

Example Work Product: Products/Services Matrix 15

Example Work Product: Value Chain 16

Example Work Product: Swim Lane 17

Step 4 features the analysis of data, systems, services, security, and technologies to produce technical recommendations. 18

Example Work Product: Systems Interfaces 19

Example Work Product: Data Relationships 20

Example Work Product: Data Overlaps 21

At the end of Step 5 in the MBT, decision makers are presented with detailed documentation from which decisions can be made. 22

Once the Blueprint has been approved, the MBT guides the business area through the implementation process. X Approved Implementing the Blueprint Steps 23

Overall, the MBT is designed to guide a well rounded analysis so that decision makers get solid recommendations for transformation. The Value of the Methodology for Business Transformation 1. Reusable, structured approach to all business transformation. 2. Defined coordination between the architects, Business Organizations, CPIC, Contracts, and Oversight Teams. 3. Full business transformation: organization capital, human capital, information capital. 4. Coordinated program of change rather than individual projects. 5. Outputs from analysis through implementation can be centrally coordinated in your enterprise architecture repository. 24

Phase One Consulting Group has successfully adopted its experiences supporting commercial clients in their strategy and technology decisions to a practice that support Federal Government Agencies in their planning needs. Contact Information: Phase One Consulting Group Clients Time Inc. Jerad Speigel Partner jspeigel@phaseonecg. com (703) 869 -5721 Time & Life Media and Entertainment Clients Book of the Month Club Leisure Arts Southern Progress Bertelsmann Music Group Health Care/Pharmaceutical Clients Hospitality Industry Clients Telecommunications Industry Clients Utilities Industry Clients Sankyo Pharmaceuticals Choice Hotels Verio Washington Gas DOD - OSD and Navy Federal Government Clients DOI, MMS, OSM, USGS USDA – Forest Service 25