The Marketplace Club Member Presentation A place that
The Marketplace Club – Member Presentation A place that brings together franchised dealers and trusted suppliers. Chris Elvidge March 2018
Why Read This • Do you sometimes feel that, as a small dealer group or single site operation, you are not competing on a level playing field with your larger Competitors. • Do you also feel that you don’t receive the terms and service from suppliers that your larger competitors do. • If that’s right , then read on as there is a solution for you.
The Concept • I have been in Senior FD and MD roles in the Motor Industry 25+ years across several large groups covering many different Franchises. • During that time I have dealt with many different suppliers of products and services. • I have seen products that work and those that don’t. • I have experienced great service and sometimes not. • I have seen good and poor pricing. • But, what I have ended up with is a network of excellent suppliers who I believe are the best in their field, with outstanding products, backed up by excellent service, competitive pricing and who I have personally dealt with and trust. • The Marketplace Club aims to bring together these suppliers under one umbrella. • Thus enabling dealers to take advantage of pre agreed pricing from proven suppliers who deliver what they promise.
Dealer Benefits • The reassurance that suppliers have been used personally by me in recent years and have been proven to-: – – – Provide the products and services as described Provide comprehensive support and back up Be innovative and market leading Act in a professional and trustworthy way Have proved themselves in a competitive market • Receive advantageous terms that have been agreed in advance. – It should be noted there maybe odd occasions when a supplier has done a national deal with a manufacturer that my terms will only be as good as those and not better. • Access to products and services that have been tried and tested and do as described.
Cost to Dealer • To enable the dealer to benefit from the recommendation and terms of The Marketplace Club suppliers the dealer needs to join the Club for a minimum period of 12 months. • The membership fee for the Marketplace is £ 25 a month plus vat, per dealership payable quarterly in advance. • Why a charge you may ask – – To make sure you are joining for the right reasons To ensure you become an active member of the club To contribute to the costs of operating the club To avoid excess sign ups – this is not good for suppliers and the long term future of the Club • It should be noted that there is a also a very small commission paid by the Supplier to the The Marketplace Club depending on the business conducted and that is how I make a return for operating the Club.
Who are the Suppliers • There are currently 24 suppliers dedicated to the scheme and more will be added in 6 months time once the Club is fully up and running. • These suppliers along with a short description of their business area are listed on the next few slides. • Further details of these suppliers and the products and services they offer are shown in the electronic brochure which can be viewed by clicking here or by going to the dedicated website at www. themarketplaceclub. co. uk
Suppliers in the Club Supplier Description of Services Autoguard Warranties Ltd Warranty - A experienced National and International provider of warranty products, offering a comprehensive range of pre-defined and bespoke products, with an excellent reputation for Dealer Sales and Customer Claims support but as importantly helping to promote customer retention in Aftersales. Autoguard Warranties Ltd GAP, Smart Repairs and Tyre Insurance. -An established provider of a range of Sales support products, which offer an excellent opportunity for additional profit, in areas which complement the Sales process. Bluesky Interactive A dedicated specialist in car dealer web design and online marketing that knows the automotive industry inside out. Everything we do is geared around helping you achieve your objectives, and making recommendations that drive your business forward. Calltracks Marketing, Data Analytics, Call Recording and Telecoms Security Cit. NOW - Smart Video We are the originators and specialist in the automotive video industry. We provide app based video solutions to dealers to create a transparent and easy car buying, and owning, experience. Our video services answer business challenges in over 42 car manufacturers. If you have a communication challenge, we have a video solution. Dealer-Auction The UK's largest 'Trade Only' online auction selling trade vehicles profitably for Franchised Main Dealers Diamondbrite Automotive – Jewelultra We are best known for our market leading Diamondbrite Paint and Upholstery Protection which we have been supplying Franchised dealers with since 1992. Diamondbrite gives dealers an additional profit stream as well as enhancing the appearance of their customers vehicles.
Suppliers in the Club Supplier Description of Services Driverscope We automate consistent communications with your customers to regularly increase aftersales bookings and to rapidly measure customer satisfaction Evolution Motor Finance The leading motor finance and technology solution for dealers who want to generate more leads, improve compliance and sell more vehicles. Farncote Technology and IT consultancy for the motor dealer from infrastructure and hardware to DMS and software. Financial Performance Solutions Intelligent business reporting for the Motor Trade - with bespoke web based real time Dashboards, DOC's, Forecasts, Management Accounts and Budgets. Franklands Insurance and Risk Management Insurance Brokers not only placing insurance for the motor trade sector, but also supporting the management of risk within this sector Geldards LLP For over twenty years Geldards have been principal legal advisors to hundreds of motor vehicle retailers nationwide. Our specialist lawyers have an unrivalled knowledge of the industry and can offer dealerships a comprehensive, bespoke, and cost-effective legal service. Grape Benefits We are FCA regulated, Independent Financial Advisers specialising in personnel bespoke pensions advice for Individuals and Businesses. MB Advertising & Marketing Motor Detox Automotive CRM experts delivering bespoke solutions based on your requirements and our expert industry experience and best practice. Innovative supplier of service department add-ons, through our; training, support and reporting, we have a proven track record of improving departmental knowledge and sales techniques, increasing penetration and helping improve customer satisfaction.
Suppliers in the Club Supplier Description of Services Motor Trade Property Services Ltd Specialist in all motor trade property requirements and refurbishments. Motor. Vise Automotive Provider of automotive retail solutions including sales events, recruitment days, car sales incentive systems & consultancy. Purchase Direct The leading provider of expense reduction services in the UK automotive industry, delivering a sustainable service year on year by identifying significant savings and a return that often exceeds 10 times your investment. RDS Global Providing a complete range of IT services to the automotive sector, tailored technical and hardware solutions, CRM telephony integration with in house Cyber and GDPR consultancy specialists. PIB Risk Management Steele Dixon Provide Health, Safety and Risk Management solutions to the Motor Trade sector. Steele Dixon is an international recruitment company specialising solely in the automotive industry. We are perfectly placed to assist both clients and candidates in the ever changing world of modern recruitment UHY Hacker Young Our national team provide a range of sector specific accounting, taxation, corporate finance and operational support services to clients in the automotive industry. Your F&I Service Plan Software and Administration. Boost sales with our easy to use and feature rich software, now including our unique Savings Club loyalty package.
How do I take advantage of the pricing • As you can appreciate the pricing I have agreed with the suppliers is commercially very sensitive and therefore Suppliers will only reveal the agreed terms when they have spoken to or met you directly. • Once you are a member and you have your unique membership number you can contact the suppliers by using the contact details at the bottom of their page of the electronic brochure or website. • Some of the Suppliers may also make direct contact with yourselves but will only do so on the basis you have agreed to on the application form. • If you make use of just a couple of the suppliers you will make savings of many multiples of the membership fee. • My guarantee to you is that although you are signing up for 12 months if you can demonstrate to me that the prices are not competitive for you I will allow you to leave with immediate effect at no further cost. • So where is the risk join today and try it out.
How can I Join • To join the club • Firstly – Go the website www. themarketplace. co. uk – See all the details of the current suppliers. – Download the application form and complete all the sections including the suppliers you deal with (Y/N) and how you would like to be contacted and how frequently. – Review the draft agreement on the website as this gives you all the T&C’s of the club. – Send the completed application form back to me via email or post • Then – I will send you the membership agreement personalised to you for signing and a copy of a standing order form for your membership fees. – You return these two documents back to me in the post and I will issue you a membership number – You then can start to take advantage of the Club.
FAQ’s • Will more suppliers be added to the club – Yes as the Club grows I will be approaching other suppliers I know to join the Club. • How will you keep the prices competitive – I will be reviewing the market on a regular basis and I would also encourage feedback from members to ensure the offers remain competitive. • Why can’t I have the prices once I join. – As the prices and service of the suppliers need to be explain in detail and indeed are commercially sensitive it was felt this is best done by direct contact with the supplier. • I don’t want to be bombarded with calls from suppliers – You can select in the application form how you want to be contacted and how often • How do I know these suppliers do what they say – All of the suppliers have been personally used by me in the past few years and have been selected for their performance as well as their competitive pricing.
FAQ’s • Do dealers have to buy from the Marketplace suppliers ? – No you are free to use as many or as few as you wish. • How long do I have to Join for ? – The initial sign is for a period of 12 months, after that you are free to cancel your membership and leave the scheme. – If in the 12 months you can show me you have tried to use a number of suppliers but failed to reach agreement in terms then I will be more than happy to cancel your membership of the club as our aim to provide something that both members and suppliers want to be part of and benefit from. • Why is there only one supplier for each product and service – As part of the price negotiation I have confirmed to suppliers they will be the solus supplier of their goods or services. • Can I suggest other products and services that should be offered by the Club – Yes I will be looking to broaden the goods and services covered in the future whilst keeping to the ethos of known suppliers. • What is the target market – All franchised dealers are eligible to join the scheme but I will not exclude independent used car operations if they fit with the Club’s ethos.
Conclusion • If you have any questions or want to discuss joining The Marketplace Club please contact me as follows-: – Chris Elvidge – Sixth Gear Solutions Limited – Mobile: 07775 740666 – Email: chris. elvidge@sixthgearsolutions. co. uk – Or go to the website www. themarketplace. co. uk to complete the application process.
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