The Managerial Consultation of Nelson Building Supplies Inc

The Managerial Consultation of Nelson Building Supplies, Inc By: Quianna Jeffries

Nelson’s Building Supplies �Black Owned and Operated �Located in Highland Park, MI �Has Been Open For Over 20 Years A Little Background Info

Strengths �Sells reconditioned products �Ideal location �Competitive pricing �Extensive word of mouth recognition � 20 + years or experience in the building supply industry �Low priced inventory �Delivery services/Accepts checks �Installers w/ 10 + years experience

Weaknesses �Incompetent salesmen �Doesn’t accept credit cards �Bad dealings with refunds/exchanges �Not enough revenue for repairs and tax payments �Decreasing availability of cheap peddlers and donations �Weak leadership �Limited parking �No viable advertisments

Opportunities �Refurbishing HVAC items �Competition doesn’t offer installations or reconditioning �Offering plumbing and electrical services �Including more hardware items in inventory �Buying out competitor that’s going out of business

Threats �Losing the building due to non payment of the taxes �Copy cat business opening rapidly �Break-ins

The Problem �The owners lack of managerial skills and weak leadership style. �Loss of customers due to improper customer relations �Over staffed �Unorganized �Lack of store policy and rule enforcement �Under advertised �Debt

The Solution �Stronger leadership �Enforce rules and policies to the letter �Improve employee pool � Hire new employees � Train old employees �Organize a new system and implement it �Raise capital �Improve customer and vendor relationships

The Conclusion Times change and a company that was successful can become considerably less successful if the individuals in charge are not willing to adapt to the changes. Nelson’s Building Supplies, Inc can be a very lucrative business venture if the necessary improvements and changes are put into effect Enforcing the policies, hiring competent salesmen and keeping track of finances will definitely improve the quality of products and service extended by Nelson’s.