The Management Process Management The process of planning

Functions of Management • There are four functions of management: Planning Controlling Measuring performance

Planning and Organizing Planning: • The process of setting objectives and determining what should

Leading and Controlling Leading: • The process of creating enthusiasm and inspiring efforts to

Managerial Roles Henry Mintzberg said there are 10 roles managers fulfill. They fall into

Summary of Manager’s Roles • Managerial work is busy, demanding, and stressful. • A

• Read the following case study and provide a solution by answering the

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The Management Process Management: The process of planning, organizing, leading, and controlling the use of resources to accomplish performance goals

Functions of Management • There are four functions of management: Planning Controlling Measuring performance and taking action to ensure desired results. Setting performance objectives & deciding how to achieve them. Leading Inspiring people to work hard to achieve high performance. Organizing Arranging tasks, people, and other resources to accomplish the work.

Planning and Organizing Planning: • The process of setting objectives and determining what should be done to accomplish them Organizing: • The process of assigning tasks, allocating resources, and coordinating work

Leading and Controlling Leading: • The process of creating enthusiasm and inspiring efforts to achieve goals Controlling: • The process of measuring performance and taking action to ensure desired results

Managerial Roles Henry Mintzberg said there are 10 roles managers fulfill. They fall into 3 categories. Interpersonal Roles Informational Roles Decisional Roles How a manager interacts with other people: How a manager exchanges and processes information: How a manager uses information in decision making: • Figurehead • Monitor • Entrepreneur • Leader • Disseminator • Disturbance Handler • Liaison • Spokesperson • Resource Allocator • Negotiator

Summary of Manager’s Roles • Managerial work is busy, demanding, and stressful. • A manager must think of their goals- this is called ‘agenda setting’. • Social capital is a term that describes capacity to attract support/get things done by networking and getting help from others. • Managers must be lifelong learners • Robert Katx says there are three types of skills • Human- working well with others • Technical- using expertise to perform a task • Conceptual-thinking analytically to solve

• Read the following case study and provide a solution by answering the questions at the end. • Katie’s Kitchen