The Lifeblood of Innovation A Currency of Jacqueline

The Lifeblood of Innovation A Currency of Jacqueline Acho, Ph. D. President, The Acho Group Business and Empathy Panel Ashoka Future Forum Washington D. C. ; May 30, 2013

Healthy, productive empathy: the desire and ability to practice understanding other people (feelings and gifts) to help them grow to their full potential Cognitive: intellectual Affective: feelingful

Empathy Enables a Virtuous Cycle of Innovation and Inclusion enables: • Diverse views drive creativity • Engagement drives implementation Empathy enables: Inclusion • Understanding • Value • Safety Currency of Empathy Innovation enables: • More “pie” makes diversity easier Empathy enables: • Courage through change

INNOVATIVE ORGANIZATIONS HONOR BASIC HUMAN NEEDS …AND BUILD A CURRENCY OF EMPATHY 1. MEANING THE HUMAN DESIRE TO WORK FOR SOMETHING BIGGER IN COLLABORATION WITH OTHERS (~9 things) 2. INDIVIDUAL GROWTH WORLD-CLASS PROFESSIONAL DEVELOPMENT (~9 things) 3. ABILITY TO LEAD AND BE WHOLE IDENTITY AND BALANCE (~9 things)

Marvin Bower, (1903 -2003), Managing Director of Mc. Kinsey & Company, 1950 -1967

Thank you! • Clients/Collaborators/Colleagues, especially: – Eva Basilion, collaborator of the Acho Group; Board Member, Hanna Perkins Center for Child Development – Jennifer Lehner, President, The Posner Lehner Group – Monica Tanase Coles, Ashoka – Sharon Sobol Jordan, CEO, the Center for Families and Children – Dr. David Bem, Global Director, Core R&D, Dow Chemical – Gary Hanson, ED; The Cleveland Orchestra – Gary Ginstling, ED; The Indianapolis Symphony Orchestra – Chuck Houk, President, Tremco Sealants (RPM) – Dr. Hunter Peckham, Donnell Professor of Biomedical Engineering, CWRU School of Engineering – Dr. James Merlino, Chief Experience Officer, The Cleveland Clinic – Owen Zidar, Sr. , VP Sales and Marketing, Kansas City Southern Railroad – The Education for Ministry class of 2012 at St. Paul’s Episcopal Church, Cleveland Heights, OH • My family and friends

READ MORE ABOUT THE CURRENCY OF EMPATHY™ AT JACKIEACHO. COM @Jackie. Acho Jacqueline Acho