THE LEADING GLOBAL PROVIDER OF COMPREHENSIVE TESTING AND

THE LEADING GLOBAL PROVIDER OF COMPREHENSIVE TESTING AND ASSESSMENT SERVICES Perspectives on the Uniform CPA Examination: Report from Prometric Victor Carter-Bey Director/Team Lead - Prometric Financial Services Segment October 28, 2008 Copyright © 2008 Prometric, Inc. All rights reserved. 1

Agenda • • Prometric Overview Improving the Candidate Experience Enhancing Test Center and Exam

Prometric Background • • • Test Delivery, Development, and Assessment Company Founded in 1990 Headquartered in Baltimore, MD –Test sites in over 135 countries – 3000 employees worldwide • Serves clients in six primary market segments – IT, Financial, Healthcare, Academic, Government, and Professional Associations • Wholly-owned, independently-operated, for-profit subsidiary of Educational Testing Service (ETS) Copyright © 2008 Prometric, Inc. All rights reserved.

Improving the Candidate Experience: “Test Center of the Future” • “Green” – lower energy demands • Flat screen monitors, smaller PCs • Client viewing area • Beta lab • Layout and furniture affords Test Center staff with improved visibility • Privacy screens block peripheral lines of sight • 525% more usable desk space for candidates Copyright © 2008 Prometric, Inc. All rights reserved. 4

Improving the Candidate Experience: via the CPA End of Exam Survey Data • Survey was changed in Oct 2007 to better assess the impact of the testing equipment on the candidate’s experience • Survey data are now being used to drive improvements within all Prometric Test Centers Copyright © 2008 Prometric, Inc. All rights reserved. 5

Improving the Candidate Experience: Prometric Test Drive Program Enables CPA candidates to become familiar with the Test Center Experience BEFORE exam day • • • 30 Minute Appointment with 15 Minutes of Seat Time Identity Management (Biometrics) Check-In Image Capture Exposure to Prometric Test Driver Tutorial Non-CPA Specific Items Survey End of Test Report Check Out Copyright © 2008 Prometric, Inc. All rights reserved. 6

Enhancing Test Center Security via Technology Multiplexers at every proctor station allow for clear visual monitoring of every candidate. Electronic monitoring is coupled with a walk through by proctors every 8 to 10 minutes. Copyright © 2008 Prometric, Inc. All rights reserved. 7

Enhancing Exam Security: Candidate Identity Management (Biometrics) • Candidate Identity Management Solution (Biometrics) was implemented for the CPA program in January 2008 • Fingerprints and Images captured successfully over 97% of the time • Identity Management solution is in place throughout Prometric’s global test center network (where permissible by law) • Prometric’s Security and Legal Team (with input from NASBA and AICPA) works daily with our partner, Choicepoint, to make certain that candidate data and personal information are safeguarded via world-class security measures Capture Candidate Information from ID Copyright © 2008 Prometric, Inc. All rights reserved. 8 Scan & Validate ID Capture Fingerprints 8