The Leader in You Brian Williams Pharm D

The Leader in You Brian Williams, Pharm. D Research Fellow September 19, 2016

Objectives Examine the need for leaders Review a patient case Define the role of an individual in the context of leadership Give leadership examples Describe personal leadership style Offer tools for success

Why Do We Need Leaders? Without leaders People get restless Question the value of being involved Construct own concept of purpose Implement own processes

Are Pharmacists Leaders? A Case Study. LF is a 53 year old male treated for chronic pain Dr. Thomas is currently prescribing the following medications: Fentanyl transdermal patch 50 mcg/hr q 72 h Oxy. Contin® 30 mg PO q 12 h Hydromorphone 4 mg PO q 4 h PRN breakthrough pain Atorvastatin 20 mg PO daily Lisinopril 10 mg PO daily

Case Study Are there any medication issues? What should a pharmacist do? Who is ready to make the call?

Leadership is the art of disappointing people at a rate they can stand - John Ortberg

Leadership Context Purpose Process How are you going to do it? Outcome Why are you doing what you’re doing? How do you define success of your purpose? What is my role?

Purpose “I promise to devote myself to a lifetime of service to others through the profession of pharmacy. ” Pharmacist oath Ensure optimal medication use To enable a person to best use medication to resolve or manage a health issue

Process Education Rules, regulations, and acceptable practice standards Interactions with others

Outcome Improve the health and well-being of patients

What Makes a Leader? Characteristics of a good leader Characteristics of a poor leader

Leadership is for Everyone Listen to learn Empathize with emotions Attend to the aspirations of others Diagnose and detail the situation Engage for good ends Respond with respectfulness Speak with specificity

Know Your Style What are your strengths? What are your weaknesses? What are you comfortable with?

Know Your Population Needs to know specific data and expected outcome Needs to know the consequences of not following Needs rules to follow Needs a good story

Building Your Brand Role/position Appearance Actions Communication

Staying on Track Spend time efficiently Allocate resources Prioritize needs

Responding to Pressure Stress and pressure are not inherently bad Poor responses Good responses Aggression Empathy Sarcasm Respect Ranting/complaining Specificity Making things up

Avoiding Burnout Be proactive Promote shared responsibility Build network of support Make health and well-being a priority

TEAMwork Flight of the geese (video)

Summary Everyone has the potential to lead, but not everyone takes the responsibility Leadership takes work Final thought: If your actions inspire others to dream more, learn more, do more, and become more, you are a leader. - John Quincy Adams

Questions?

References Leadership and Management in Pharmacy Practice. Andrew Peterson and William N. Kelly. CRC Press, 2015.