The Know System Coaching Guide To Better Decisions

*The Know System™ Coaching Guide To Better Decisions On Life’s Priorities * The Isle Of Knowledge

Coaching to Improve Performance w What is your coaching model for accelerating performance? – How do you stimulate decisions making? w Companion materials – Order the Isle of Knowledge book at Orlando. Ceaser. com or amazon. com – Order the Participant’s and Facilitator’s Guide for greater perspective on the decision making model

Also available in a Participant's and Facilitator’s Guide to maximize the content

w What you will give them w What you will charge

Coaching premise w People ask how they can do what you do w People ask if you can help them reach their dreams or keep their promises, i. e. , realize their potential w People asked for advice, but did not take notes w Principle of the slight edge – incremental change w Develop an action guide, blue print

Pre-Coaching Form w Who are you? w What is important to you? w What are your dreams? w How badly do you want to achieve them? w How do you feel about yourself? w What changes would you like to make? w How do you use your time?

Pre – coaching form w How do you keep up with matters requiring your attention? w Who do you listen to? w What qualities do you look for in a coach or a mentor? w Who wants you to succeed? w When do your best thinking?

A Coaching Model w A simple system is needed – Consistent steps to a decision – Simple and easy to remember – Structure to our thinking – Quickly assess available information w Results – Improve quality of our actions w Easy to teach to others

The KNOW System™ w KNOW System™ Exercise – Solicit words found within the word KNOW w Ask the group or individual for decisions they have to make or made recently – out loud or on paper w Solicit the principles aloud or ask them to write them it on paper w Apply the principles to an aspect of the decision

KNOW

KNOW w A data and information gathering exercise w Research each individual, situation or problem from all angles w Who, What, When Where, Why & How w Know versus Need to Know w Current State versus Desired Outcome

KNOW w Goals: What do you want out of life, career, family, personally? w What are you willing to risk to reach your goal? w Conduct a SWOT analysis (strengths, weaknesses, opportunities & threats? How do we know this to be true? w What do you know about yourself? – Jo. Hari Window – look upon online or in my book Unlock Your Leadership Greatness w What motivates you?

NOW w What are you doing now? Are your priorities in order? Are you doing the most important? w Are they in line with your objectives? w Are your actions the appropriate actions for each moment and situation? w What can be done now, later or never? w What is the current state?

NO w There are things you should say no to? – There are distractions and lower priorities that want your time w No = Not Now – a matter of timing w You can’t be all things for all people. w Your No should mean No and your yes should mean yes. w The growth occurs when challenged. Iron sharpens iron. The sale begins when the customer says No w Sometimes No is “an” answer, not “the” answer w Where have you complicated things by saying yes when you should have said No?

WON • A vision of success and the goal • The value of winning • Everyone loves a winner • Winning builds confidence – energizes – builds self - esteem • Win / Win objective • Expand the Winner’s Circle • Help others win

OK w If you are only OK, what is the reason? w OK, like good, according to Jim Collins is the enemy of excellence w Maybe you are not committed, your heart isn’t in it and you need to make a change w You deserve more, to be fulfilled w You deserve to be fully activated, to be ON

ON w What are your hot buttons? What turns you on and excites you? w You owe it to yourself to be on fire, on message, on guard, on point and on target? w You are better, more energized when you are on? w When you are on, in a zone, giving your best, you are explosive and loving it. w Where are you on target with your thoughts, actions, and positions? w Which customer do you want to please, key problems to solve and questions to answer? w Are there gaps in your consistency or interruption of service?

OWN w Whatever you do, you have to own it w Willingness to do the work – Priority poem w When you own something you have a different perspective, a different level of commitment w With ownership comes accountability

WOK w Occasionally, stir things up, disruption, muscle confusion & comfort zone w Challenge the status quo – Revisit often and update as needed – Is it still working for you? – Could you benefit from new information, ideas and technology? w Because you have always done it that way does not mean it has to stay that way

WONK w 2 definitions – Difficult to deal with person – Someone too narrow in their focus – value and peril of specialization

OW w Natural discomfort from growth, change or something new w Pain associated with doing the thing wrong (technique) or doing the wrong thing (selection) w Pain points, pain tolerance and threshold w Things did not go as planned – set-back

Self Coaching Form - Lessons from the Isle of Knowledge w Examples where TKS can work for you w Handouts from the Appendix w SWOT Analysis Forms w Data on the Jo. Hari Window w Web-site on Leadership Styles

*The KNOW System™ Action Plan w Determine a problem or situation that requires a plan or a decision from you to reach your goals w Select the key words that you wish to apply to this plan or decision w Develop key steps / actions you will pursue w Provide a date for completion w Determine who will hold you accountable w Discuss your decision in a small group w Ask for volunteers from each group to present * Reprinted from The Isle of Knowledge by Orlando Ceaser