The improvement kata No planned alarms Safety exit

The improvement kata

• No planned alarms! • Safety exit: hse – Through the door, – To the left, – Down the stairs, – Take the left door out, • Muster point on parking lot behind the building • Safety number: 0529 – 3 64000 Footer

goal Understand: • principles of the Improvement Kata • how to apply the Improvement Kata with a team • pitfalls and how to overcome them And get to know a number of colleagues who are engaged in lean or continuous improvement in Shell/ NAM or one of their ISC’s. Footer

How • Information • Practical exercises • Group discussion on real life cases Footer

result You can lead teams to make step by step process improvements, enabling the business to reach the Hoshin 2015: • 1, 000 Flowing Wells for less than 1 billion € Footer

program Introductions The Improvement Kata – background and principles Exercise LUNCH Applying the Improvement Kata in your part of the organization • After Action Review and Follow up • • • Footer

introductions Introduce yourself, stating your name, role and location. Then: a. b. c. d. What was your last improvement step? What did you expect? What actually happened? What did you learn? Footer

The improvement kata is like going to the top… Footer

www. heyunka. com 2/24/2021 1 0

Question 1 We will roll a die three (3) times and sum the numbers. The sum will be a number between 3 and 18. Before we roll, please write down: What will be the sum of the three rolls? Footer

Those of you who wrote down the incorrect sum… How do you feel? Footer

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Question 2 2, 4, 6, 8, 10, 12, … What will be the next number in this series? Please write down your answer. Footer

Question 2 2, 4, 6, 8, 10, 12, 2 Those of you who wrote down the incorrect number… How do you feel this time? Footer

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the improvement process

We’re Surrounded by problems…

From firefighting to improving

Understand the direction of the company

And of your team

Set a first next target condition

Then: Plan – do - check - adjust

Plan – do - check - adjust

Single piece flow is better for individual work 3 products: ABC … Z 123 … 26 Emergencies: I, III, IV, V, VII, VIII, IX, X A 1 B 2 C 3 D 4 E 5 I F 6 II G 7 III … … N 14 X 0 15 P 16 Q 17 … … Z 26 Footer

Single piece flow is better for Teams Footer

What’s the vision? Footer

What’s the hoshin? Footer

What’s the target condition of your team? Footer

kata www. heyunka. com 2/24/2021 3 0

1. What’s the next target condition? Key points: • Include both a target and a condition • The Next Target Condition is a process improvement • Understand the link with our target condition, hoshin and vision. • Ambitious • Avoid analysis paralysis • User story format (optional) • SMART (optional) Footer

Make use of lean principles Footer

2. What’s the current condition now? Key points: • Make use of your Lean or Six Sigma Toolbox, in order to determine how you’re doing now: demand analysis, VSM, spaghetti diagrams, fishbones, etc. • Limit yourself to the process as it is relevant for reaching the target condition. Footer

Make use of lean tools Footer

3. WHAT OBSTACLES ARE PREVENTING YOU FROM REACHING THE TARGET CONDITION NOW? Key Points: • Follow brainstorming rules: All perceived obstacles are ok, no arguing, no priorities. • If needed: Make use of TIM WOOD to identify waste. Footer

Waste are obstacles 2/24/2021 OVERPROCESSING SEARCHING OVERPRODUCTION HANDOVERS WAITING MOVEMENT REWORK TALENT 36

4. WHAT IS THE FIRST NEXT OBSTACLE YOU WILL BE WORKING ON? Key points: • Choose only one obstacle to work on first. • Make sure to start change today • No lists and action plans • Make sure to focus on 1 thing only • S tick to your circle of influence • Make sure to have the right people in your team • Go step by step • Think about the evaluation of each step • When done choose a next obstacle Footer

5. WHEN DO WE SEE THE RESULTS OF THAT? • Define a period as short as possible Footer

LEAN CI PORTAL & BLOG Footer

Yammer! For ONEgas: Thanks for posting your learnings on the ONEgas Yammer Pages! Footer

Kata a 3 Improvement Kata A 3 Process: TC Date: Hoshin: 1000 flowing wells for < 1 bjn Next Target Condition PDCA Obstacle: Obstacle or step What did you expect What happened? Learned? Progress Graph Obstacle Parking Lot Date: Current Condition