The Golden Thread Advocacy Programme Louise Hughes Programme

The Golden Thread Advocacy Programme Louise Hughes Programme Manager September 2016 1

The ‘Golden Thread Programme’ 2

Partnership working 3

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Golden Thread Advocacy Programme Why are we doing this work? 1 • To improve the availability of advocacy services to adults across Wales 2 • To support the commissioning of independent professional advocacy through a sustainable, strategic approach 3 • To improve the well-being of individuals through advocacy and to give them a stronger voice 5

Golden Thread Advocacy Programme Who will we be working with? Commissioners • Providing guidance on good practice in commissioning advocacy • Supporting them in their commissioning process • Development of a commissioning framework New and existing service providers • Identify provider needs • Workshops /info sessions providing support to become tender ready for the new statutory service • Support to advocates through the national advocacy network Potential service users and general public • Develop awareness campaign • Develop resources • Engage with service user groups 6

Golden Thread Advocacy Programme How are we going to do this work? Resources Workshops and events Research Partnerships 7

Ffion. jones@agecymru. org. uk http: //www. ageuk. org. uk/cymru/policy/golden-thread-advocacy-programme/ 8

The ‘Golden Thread’ Voice and control 9 Consistency and clarity Equality Quality of services Prevention

Well-being and advocacy Well-being – I know and understand what care, support and opportunities are available to me and I get the help I need, when I need it, in the way I want it; Securing rights and entitlements – My rights are respected, I have voice and control, I am involved in making decisions that affect my life, my individual circumstances are considered, I can speak for myself or have someone who can do it for me and I get care through the Welsh language if I need it. 10

When an Independent Professional Advocate may be needed: Making decisions impacting significantly on day to day life Outside factors impacting on care and support When suspected of being at risk of harm or neglect When preparing to leave hospital and return to the community 11

Contact details Louise Hughes Programme Manager, Golden Thread Advocacy Programme Email: louise. hughes@agecymru. org. uk Tel: 01352 706 228 www. agecymru. org. uk @agecymru facebook. com/agecymru Age Cymru, St Andrews Park, Queens Lane, Bromfield Industrial Park, Mold, Flintshire CH 7 1 XB