The Flywheel and the Doom Loop John Shonk

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The Flywheel and the Doom Loop John Shonk Bob Odgers Donald Ewalt

The Flywheel and the Doom Loop John Shonk Bob Odgers Donald Ewalt

I’ve Got to Be Unstoppable � http: //www. youtube. com/watch? v=GA 8 z 7

I’ve Got to Be Unstoppable � http: //www. youtube. com/watch? v=GA 8 z 7 f 7 a 2 Pk

Buildup and Breakthrough �View from the outside �No single defining action �No name for

Buildup and Breakthrough �View from the outside �No single defining action �No name for their progress ◦ UCLA Bruins (1948 -63)

Not Just a Luxury of Circumstance �Short-term �Blue Plans constraints

Not Just a Luxury of Circumstance �Short-term �Blue Plans constraints

The “Flywheel Effect” �Steps forward consistent with the Hedgehog Concept �Accumulation of visible results

The “Flywheel Effect” �Steps forward consistent with the Hedgehog Concept �Accumulation of visible results �People line up, energized by results �Flywheel builds momentum

The Doom Loop �This ◦ ◦ occurs when: Flywheel is going in one direction

The Doom Loop �This ◦ ◦ occurs when: Flywheel is going in one direction Then stopped Change course And continue in another direction

The Doom Loop

The Doom Loop

What Causes A Doom Loop �Misguided Use of acquisitions: ◦ When core business is

What Causes A Doom Loop �Misguided Use of acquisitions: ◦ When core business is treading water ◦ Dive into a big acquisition in to: �Increase growth �Diversify away their troubles �Make CEO look good �Leaders who stop the flywheel: ◦ Current CEO �Gets the flywheel going �Builds momentum �Identifies hedgehog ◦ New CEO takes over �Stops the flywheel �Changes direction �Tries to save company again

Flywheel and Summary �Consistence �Leading �Follow hedge hog concept �Follow discipline people disciplined actions

Flywheel and Summary �Consistence �Leading �Follow hedge hog concept �Follow discipline people disciplined actions disciplined thought �Takes time, after momentum BOOM.

Flywheel and Summary � FLY WHEEL � Follow pattern of buildup that leads to

Flywheel and Summary � FLY WHEEL � Follow pattern of buildup that leads to break through � Attain consistency with clear hedgehog concept � Make acquisition after breakthrough, build momentum � Spend little energy motivating people � DOOM LOOP � Skip buildup and jump to breakthrough � Embrace fads management hoopla � lurching back and forth outside of 3 circles � Make acquisitions before breakthrough, fear of left

Schlotzsky’s 1971 muffuletta stuffed with three meats, cheeses, lettuce, tomato, olives, and dressing on

Schlotzsky’s 1971 muffuletta stuffed with three meats, cheeses, lettuce, tomato, olives, and dressing on a sourdough bun. • Wanted market share of Subway, Quiznos, and Panera. ( diversified from six sandwiches to 15 and adding pizzas and salads and cafe) • Big building, lounges, like star bucks, computers. • Crazy advertising campaigns promotions • buy back restaurant development rights 28 million. • 1994 -2000, turnkey program, too many stores. •

Schlotzsky’s

Schlotzsky’s