The Different Management Styles between East and West

The Different Management Styles between East and West Second Economic Forum Casa Asia World Trade Center Barcelona, Spain November 22, 2004

Japanese English • I can understand your opinion. – I have a different opinion. • Let me think about it. – Forget about it. • Let me try. – It will be refused. • Yes, Yes. – Thank you for your agreement.

Decision　Making Process DECISSION MAKING PROJECT ASIAN WESTEN TIME

What are the differences? • EAST WEST Multi Mono • BEHAVOIR Modest Selfish • VISION Wide-angle Telescope • CONTRACT Flexible Solid • RELIGION 　

Communication • 　　　　　　 EAST WEST We I How Why Jain(Ja+Nein) Yes or No Complicated Simple

Discussions • Asians are seldom seen in favor of Discussions. They don’t confront others in public (Lose face). You learn more by listening than speaking. • “Speech is silver, silence is gold. ” • “The eagle with brain will never shows the claws. ”

How the differences are formed? • Since the time of infant baby. – East: Mother sleeps with the baby. – West: Mother sleeps separate. • Child education. – East: Always taught the relation with others. – West: Always be independent.

Cultural Differences • Monochrome Culture • Polychrome Culture – Prof. Edward Hall, Univ. of New Mexico

Differences between Monochrome and Polychrome • Monochrome Polychrome – One thing at a time. Many things at a time. – Punctual Not punctual – Low context inf. High context information – Stick to the plan Change plan often – Respect others Family, close friends come first – Respect rules Rules can be changed

High and Low Context (Monochrome) + Stored Information = 9 10 Transferred 1 Information 1 9 + High Context (Polychrome) = 10

Decision　Making Process DECISSION MAKING PROJECT ASIAN WESTEN TIME

EAST & WEST MONO & POLYCHROME MONOCHROME GERMAN SWISS SWEDEN WEST EAST SPAIN FRANCE ITALY JAPAN CHINA KOREA POLYCHROME

French Style

Japanese Style Washing Machine Conventional Propeller turns Cloth Moves New Innovation Drum turns Cloth stays still

Ideal Management Style SHEPHERD HUNTER FARMER