The Danish Digital Library Jakob Heide Petersen Head

The Danish Digital Library Jakob Heide Petersen Head of division, Danish Agency of Culture NAPLE Assembly Copenhagen 2012

Contents • The Danish library sector • Library developments • The Danish Digital Library – The challenge – The Ting project – The solution • Implementation • Related developments • Issues

Some Danish public library key figures • Population 5. 56 million • Local authorities 98, • 500 public libraries (main and branches) • Total budget: 355 million euro (64 euro per. capita) • Staff: 4. 500 (2. 100 librarians) • 36 million visits, 45 million loans (8, 2 loans per capita) • Population library usage: – 1/3 frequent users (several times a moth) – 1/3 occasional users (several times a year) – 1/3 non-users

Act regarding library services • Cooperation between research and public libraries • The extended library concept (all media) • Free access to all primary services • Few services at a charge • Framework for the library structure: regionalisation, intermunicipal payment

Recent library developments • Reform of municipalities in 2006 – from 275 to 98 municipalities • 300 service points closed from 2000 to 2008 • 130 service points closed in 2007 following reform of municipalities • Report on the public libraries after the reform of the municipalities in the fall of 2008 • Debate in parliament on the development of libraries • Commission on the Public Libraries in the Knowledge Society 5

Commission report – April 2010 Recommendations with five action lines: 1. Open libraries 2. Inspiration and learning 3. The Danish Digital Library 4. Partnerships 5. Professional development 6

Awareness of web-based library materials

The Danish Digital Library • The challenges – – Competitive web-based library services. Highly visible web-based materials. Consolidated it-solutions Collaboration • The solution – “A joint solution for digital presentation that can be used by all municipal libraries and libraries in other sectors” • Collaboration between Ministry of Culture and Local Government Denmark (LGDK) – Work started in spring 2011 and report published in March 2012 – Use of it consultants to evaluate existing library collaboration 8

Approach • • • Focus on infrastructure (not portals) Modular and open source Evaluation of existing initiative – TING Focus on public libraries Use of it consultants to evaluate existing library collaboration • Negotiation with municipalities 9

The TING project • Open source collaboration with additional focus on open data and innovation • Modular service oriented infrastructure • Collaboration between – DBC (Public limited company owned by government and local government) – Aarhus municipal library – Copenhagen municipal library • DBC technical partner (infrastructure, data well) • Started in fall 2008 • Used by a number of large public libraries 10

Service Oriented Architecture

Many user interfaces

Assessment by it-consultants (Devoteam) Assessment of TING The Danish Digital Library • Favourable assessment • Presentation + access to materials • Additional technical components • Purchasing – Open source, scalable – Best practise architecture – Good experiences with practical use • National solution means increased need for: – Organisation – Governance – Technical integration – Consortia – Joint negotiations – Administration of the purchasing process

The technical solution CMS CMS Access management Webservices ERMS Acquisition Payment Access Administration Statistics Data well

The Danish Digital Library • Organisation – Multiple vendors, use of tenders – Contract management and purchaser/supplier models – Coherent infrastructure • Technical elements – Data well that handles enriched data (user generated content, recommendations, book covers) – Search – National and local presentation on the internet – ERMS – Access and rights management

Organisation Steering Committee Coordination group Secretariat Purchasing It-development Development and presentation

Implementation • Budget – National government: 2, 3 million euro – Local government: max. 3, 7 million euro (max. 0, 69 euro pr. capita) • Membership – Implementation costs estimated at 3, 75 million euro in 2 -3 years – Voluntary for the individual municipality – Goal: within three years 80 -90 % of the population should be covered by the solution – The implementation should result in net savings for the individual library (positive business case)

Related developments • National tender of library system – – – Not an OPAC Open modular service oriented system Focus on transactions and administration Mediation and user interface to be handled by CMS Almost all municipalities participating • E-books – National service started in November 2011 – Huge success • Mobile platforms – A lot of projects on apps and mobile solutions

Issues • Opportunities – New service delivery strategies (channel migration) from printed books to e-books – Joint thematic presentations – Other sectors school libraries, research libraries – Partnerships and international collaboration – Library advocacy – Mandate to act as representative for all public libraries • Challenges – Equal access – Transaction based or relation based services – Free commercial services (e. g. music, You. Tube, Google Books)

Questions? • jhp@kulturstyrelsen. dk • Presentation available on www. slidehare. net • The Ting project: http: //ting. dk/ and http: //www. slideshare. net/hernvall/tingconcept-elag-conferencepresentation-20100609