The Creighton University Employee Assistance Program EAP The

The Creighton University Employee Assistance Program “EAP”

The EAP Helps With… § Troubled relationships § Emotional concerns § Stress § Childcare and Eldercare § Anxiety or depression § Grief Magellan Health Services, Inc. 1

The EAP Also Helps With… § Educational needs/ K-12, college, vocational § Work Status § Alcohol and drug abuse § Parenting and family concerns § Legal and financial difficulties § Retirement/ Active aging Magellan Health Services, Inc. 2

EAP Program Features § Telephonic and/or in-person coaching/ counseling § Strict confidentiality guidelines § Highly qualified professionals for telephone and in-person services § 24/7, year-round § Eligibility for both you and members of your household § Pre-paid (no fees or co-payments) § Comprehensive website: www. Magellan. Health. com Magellan Health Services, Inc. 3

EAP Life. Management Program § Professional work/life telephonic assistance for all life stages including: ú Pre-Natal ú Adoption ú Childcare ú Special needs for children and adults ú Education: K-12, college, vocational, graduate ú Eldercare ú Retirement/ active aging Magellan Health Services, Inc. 4

The Life. Management Team The LIfe. Management Team is a dedicated unit of L/M Consultants and Research Specialists Consultants- Provide consultations to callers on a full range of dependent care issues. L/M Consultants identify the key issues and needs of the caller, assist in the problem solving, and facilitate the resource searches that will contribute to resolving their current needs. Research Specialist- Locate care providers and community resources throughout the nation by searching a database of providers and other research tools. Researchers contact each provider to verify their information and create provider profiles containing the qualified information for callers. Magellan Health Services, Inc. 5

EAP Life. Management Program § Consultation to assess needs and provide advice. § Customized packets of educational materials sent to you, including: handbooks, tip sheets, videos, books, CDS, tapes (over 800 pieces of educational materials available) § 3 -5 pre-screened referrals meeting your specific requirements including provider profiles and confirmed vacancies § Fast response with follow-up to ensure satisfaction (3 outreach follow-ups including request to complete survey) Magellan Health Services, Inc. 6

EAP Life. Management Program: Eldercare Caller can obtain consultation and information on: § Housing facilities ú Senior housing; assisted living; retirement communities § Nursing homes ú All levels of care § In-home health agencies § Caregiving information and/or support § Community-based agencies § Geriatric care management § Elder legal issues § Insurance issues § Hospice and respite care Magellan Health Services, Inc. 7

How To Access EAP and Life. Management Services § Call one toll-free number: 800 -424 -4612 § Log on to www. Magellan. Health. com § 24 hours a day, 7 days a week, year-round § Strictly confidential, whether you call or visit online Magellan Health Services, Inc. 8

Creighton ADA Symposium “Ways to Develop Safe and Stimulating Living Environments as We Age. ” Pat Callone, Creighton University § Stimulation § Socialization § Safety

Patient’s Bill of Rights Every person diagnosed with Alzheimer’s disease or a related disorder deserves the following: To be informed of one’s diagnosis To have appropriate, ongoing medical care To be productive in work and play as long as possible To be treated like an adult, not like a child To have expressed feelings taken seriously To be free from psychotropic medication if at all possible To live in a safe, structured and predictable environment To enjoy meaningful activities to fill each day To be out-of-doors on a regular basis To have physical contact including hugging, caressing, and hand-holding To be with persons who know one’s life story, including cultural and religious traditions To be cared for by individuals well-trained in dementia care

Patient’s Bill of Rights (continued) (Developed by Virginia March Bell, MSW, Alzheimer’s Association, Lexington/Bluegrass Chapter Kentucky; and David Troxel, MPH, Alzheimer’s Association, Santa Barbara Chapter, California) Taken from: Alzheimer’s Disease – The Dignity Within: A Handbook for Caregivers, Family, and Friends, page 19. Co-Authors: Patricia R. Callone, MA, MRE; Barbara Vasiloff, MA; Connie Kudlacek, BS; Janaan Manternach, D MIN; Roger A. Brumback, MD