The Cisco Networking Academy Program Coming up next

The Cisco Networking Academy Program Coming up next: - • Overview • Course Structure • Integration • Getting Started Paul Nielsen – Main Contact, The University of Queensland, Information Technology Services, Training Services (Train IT) 1795_09_2000_c 3 © 2000, Cisco Systems, Inc. 1

Cisco Networking Academy Program Overview Paul Nielsen – Main Contact, The University of Queensland Regional Cisco Networking Academy 2

Why are we here?

The past -……. bye, bye The Business Climate Used to Be Like a Ship on the Ocean

The present …… hang on tight! Today the Business Climate Is Like a Raft on a White Water River

The risk “Those that don’t attempt to navigate the Internet may be taking the biggest risk of all Business Week ”

Relevance of IT Industry Certification 2000 s 1990 s Combined formal qualifications and industry certifications (Degree/Diploma plus A++ MCSE + CCNA) Work ready flexible workforce Good practitioners but poor at adapting to new environments Industry certifications (CNE, MCSE, CCIE) Good flexible developers and researchers but poor practitioners 1980 s Formal qualifications (Degrees & Diplomas)

The Education Challenge • Learner’s needs are ever-changing • Learners need more than a Diploma or Degree. • Industry requirements are changing ever more rapidly • Re-training is becoming part of life • Student-centered rather than Instructor-centered learning • Youth are apt to handle new technologies better than their teachers • 65% of all employment is skilled • Life-long learning is rapidly becoming part of normal life

Program Statistics • Launched in Australia February 1999 4 Academies • Aust & NZ 2002 Academies 211 Enrolled students 9196 Graduates 12000

Program Hierarchy Training and quality assurance Continuous feedback Cisco Academy Training Center Regional Academy Local Academy … Regional Academy Local Academy … Local Academy S T U D E N T S … Local Academy

Hands-On Learning • Students design, build, and maintain network infrastructure • Develops problem-solving and critical thinking skills • Students assessed on ability to apply skills • Students have fun and put what they learn into practice

Web-Based Curriculum

Instructional support High quality learner resources High quality industry-relevant practical activities On-line assessment engine Personalised feedback Instructor training and ongoing professional development Student and academy management system Discounts through partnerships Instructors’ community Students’ community Academy support structure and Quality Assurance program Alumni & Job Matching

E-learning technology • Online curriculum multimedia rich content • Web-based Management Systems and assessment • Instructor-led classes/ Hands -on practical • Learner centric

Global Reach • Current Statistics: 151 countries 10756 Academies 426568 students • Translations Mandarin Simplified Chinese French Canadian German Japanese Portuguese Spanish Hungarian Korean • Asia/Pac: 24 countries 1131 Academies 89600 students • Countries: Australia, Bangladesh, Bhutan, Cambodia, China, Fiji, Hong Kong, India, Indonesia, Korea, Macau, Malaysia, Mongolia, Nepal, New Zealand, Papua New Guinea, Philippines, Singapore, Sri Lanka, Taiwan, Thailand…. . .

Cisco Learning Institute Programs Current offerings: Direct from Cisco • • The Cisco Certified Network Associate (CCNA) The Cisco Certified Network Professional (CCNP) Sponsored Curriculum • • Fundamentals of UNIX Fundamentals of Java Programming Language Fundamentals of Voice and Data Cabling Curriculum IT Essentials 1: PC Hardware and Software Curriculum IT Essentials 2: Network Operating Systems Curriculum Fundamentals of Wireless LANS Fundamentals of Network Security

Fundamentals of Unix: Sponsored by Sun Systems

Fundamentals of Java: Sponsored by Sun Systems

Fundamentals of Voice & Data Cabling: Sponsored by Panduit

IT Essentials I & II: Sponsored by Hewlett-Packard

Web. Design: Sponsored by Adobe

Cisco Sponsored

Cisco Sponsored

Networking Academy Program Course Structure 24

Program Objectives • Students design, build, and maintain sophisticated networks. • Students are assessed on ability to apply skills. • Develops problem-solving and critical thinking skills. • Students enjoy what they are doing and put what they learn into practice

Four Semesters 280 hours aimed at age 16+ Internetworking 1 (Networking basics) Internetworking 3 (Large networks) Introduction to Networking (LANs) Switching Introduction to Internetworking (Routing) VLANs (Large scale Local Area Networks) Network Management Internetworking 2 (Routing) Internetworking Router configuration Internetworking 4 (Global networking) Wide Area Networking Large Scale Network Design

Program Components Learning Outcomes On-line resource Text Case studies & Projects Audio Video Interactive quizzes On-line Exams Internationally managed & standardised • Self-tests • Chapter tests • 4 x Finals Hands-on Configure and program: Minor projects in Semesters 1 & 2 Major 1 year project in Semesters 3 &4 • Workstations • Hubs • Switches • Routers Kinaesthetics • Role playing • Analogy enactment • Simulations

Case study Tender Interpretation 1. School District General Requirements Physical Design Manifesto Development Acacia High is to be integrated into the school district enterprise-wide network currently being implemented. This will provide data connectivity between all schools in the district and will allow each school access to the Internet via the Data Centre gateway. Programming Router(config)# router igrp 100 Router(config-Router)#network 10. 0 Router(config-Router)#timers basic 15 45 0 60 Router(config-Router)#metric maximum-hop 20 The enterprise-wide network is required to be functional for at least 7 -10 years and the projected growth for this period should allow the following: Timers Basic Update Invalid Holddown Flush (assumes all § 100 x growth in LAN throughput IPX § 2 x growth in WAN core throughput Router(config)#access-list 800 deny ipx-protocol 20 0000. F § 10 x growth in the district internet connection Router(config)#access-list 801 deny ipx-protocol 30 0000. F 2. School District Wide Area Network Router(config)#int e 1. 1 Router(config-subif)#ipx access-group 800 in Three regional hubs to be located at District Office/Data Centre, Service Centre and Shaw Butte Elementary School will form the core of a fast WAN Network. Router(config-subif)#exit School locations will be connected into the WAN Hub points based on their proximity to the Hub locations. Router(config-subif)#ipx access-group 801 in Router(config)#int e 1. 2 Only 2 OSI layer protocols are allowed namely TCP/IP and Novell IPX. IP High End routers will be installed at each WAN core location. Router(config)#access-list 101 permit tcp any 10. 2. 32. 0 0. 0. 254. Access outside the enterprise-wide district network to be via a frame relay connection at the District Office/Data Centre, no other connections will be permitted. 3. Acacia High General Requirements Acacia High is to implement a LAN consistent with the requirements of the school district enterprise-wide network. With specific attention to the requirements of allowing 100 x growth in LAN throughput and implementing an ACL on the router to disallow any traffic from the Student LAN from accessing the Administration LAN. Once Acacia High has realised it’s LAN a series of servers will be implemented to integrate with the districts enterprise-wide servers and facilitate the automation of many of the districts administrative and curricular functions. These servers may be multi-homed to provide load balancing and allow fast switched access from each VLAN as opposed to forcing traffic over the router. Acacia High is to initially have a T 1 connection to the Service Centre Hub location and will have a modem connection to the router available to the Data Centre and Service Centre to adhere to district-wide network administration policies. An ISDN dial up connection through to the Data Centre will be implemented to provide redundancy in the WAN connection. Logical Design Router(config)#access-list 102 permit udp any 10. 2. 32. 0 0. 0. 254 Router(config)#access-list 103 permit ip any 10. 2. 32. 0 0. 0. 254. 2 Router(config)#access-list 104 deny ip any 10. 2. 0. 0 0. 255. 254. 25 Router(config)#access-list 105 permit any Router(config)#int e 0 Justification Router(config-if)#ip access-group 104 out Router(config-if)#exit Router(config)#int e 1 Router(config-if)#ip access group 101 in Router(config-if)#ip access group 102 in Router(config-if)#ip access group 103 in Router(config-if)#ip access group 104 in Router(config-if)#ip access group 105 in

Developing Workforce Skills Work in teams, teach others, lead, serve customers & negotiate Understand social, organisational and technological systems. Monitor and correct performance, design and improve systems Basic Skills Reading, writing, mathematics, speaking & listening Resources Interpersonal Skills Information Systems Technology Thinking Skills Ability to learn, reason, think creatively, make decisions and solve problems Allocate time, money, materials space & staff Acquire and evaluate data, organise and maintain files, interpret and communicate, process information Select equipment and tools, apply technology to specific tasks, maintain and troubleshoot Personal Qualities Responsibility, integrity and self-esteem

Personalised Learning • Immediate and individualised progess reports Netacad Delivery Engine • Immediate and individualised program guidance Student submission • Individualised mentoring needs identified Personalised report card Assessment tasks Links to review items

Online Assessment

Lab Exercises Development Lab Router Hub Switch Router Hub Router Hub

Networking Academy Program Integration into our Curriculum 33

Program Focus • To integrate Cisco Academy Program into mainstream programs • Integrate into year 11 and 12 programs in every state

Focus Integrate Academy CCNA Program into: - 1. Year 11 & 12 programs. Best 2. TAFE Certificate II & III programs - years 12 & 13 equivalents. Next Best 3. Diploma and Degree programs- years 13 & 14 levels CCNP Good too Target

Overview of Secondary Sector State Status Comment Qld 2 nd year of a 3 year evaluation cycle Pending new draft HSC qualification to be released late March for piloting Vic Counts as % VCE units (2@3/4 + 3@1/2) Counts as 2 Stage 1 and 2 stage 2 units Contributes to VET in schools Board approved 10% TER bonus SA & NT ACT NSW WA Tas NZ No current TER (UI) contribution Mapped to outcomes of Technology Systems No recognition Current project to gain NZQA recogition P. M Endorsed

Overview of TAFE recognition • Mapped into the IT Training Package Includes Cert 3, 4 and Diploma outcomes • Mapped into the Electrotechnology Training Package • Mapped into the Telecommunications Training Package

TAFE provider participation 40 campuses in total – Adelaide TAFE – Army School of Signals – Box Hill TAFE – Central TAFE (Perth) – Gordon TAFE – Holmesglen TAFE – Hunter Institute of Technology – Kangan Batman TAFE – Lidcombe TAFE – Northern Melbourne TAFE – Nastec Solutions – Southbank TAFE (Brisbane) – Devenport TAFE – Hobart TAFE – Launceston TAFE – Torrens Valley TAFE – Wodonga TAFE – St Leonards College (Bangholme, VIC) – Riverina TAFE (Albury) – Riverina TAFE (Wagga) – Chisholm Institute (Melbourne) – West Pilbara TAFE – Barrier Reef TAFE (Townsville) – Bendigo TAFE – Golbourn Ovens TAFE – ICE 2000 – Liverpool Academy (Smith Family) – Southeast Institute of TAFE (Mt Gambier) – Canberra Institute of Technology – Northern Sydney TAFE (Meadowbank) – Northern Sydney TAFE (Brookvale) – Broome TAFE – Southeast Metropolitan TAFE (Perth) – Southwest TAFE (Warnambool) – Southern Grampians TAFE (Hamilton) – Central West TAFE (Geraldton) – Murray TAFE (Gawler) – Open Access College (Marden, SA) – Gold Coast TAFE – Northern Territory TAFE

Overview of recognition in Universities • Currently 23 universities use the CCNA program • Range from masters programs to undergrad external programs with mainstream credits.

University Participation 23 Universities 1 James Cook University 2 Queensland University of Technology 3 University of Queensland 4 Australian Defence Force Academy 5 University of NSW 6 University of Western Sydney 7 Woolongong University 8 Murdoch University 9 Notre Dame University (Broome) 10 Victoria University of Technology 11 Swinburne University 12 Australian Catholic University (Brisbane) 13 Australian Catholic University (Sydney) 14 Curtin University (Kalgoolie) 15 Curtin University (Perth) 16 Monash University 17 University of Ballarat 18 RMIT 19 Bond University 20 Charles Sturt University (Wagga) 21 Northern Territory University 22 University of Technology, Sydney 23 Edith Cowen University

Networking Academy Program Getting Started 41

Program Hierarchy

Quality Assurance “The Quality Assurance Process allows us to maintain excellence throughout…. We evaluate instructor performance, provide extra training and support, and involve all participants in developing curriculum updates. ” Wayne Jarvimaki CATC Director Seattle, Washington

Four Semesters 280 hours, instructor-led, student-centric, lock-step, self-paced Internetworking 1 (Networking basics) Internetworking 3 (Large networks) Introduction to Networking (LANs) Switching Introduction to Internetworking (Routing) VLANs (Large scale Local Area Networks) Network Management Internetworking 2 (Routing) Internetworking 4 (Global networking) Internetworking Wide Area Networking Router configuration Large Scale Network Design

Academies Lab Configurations Curriculum Delivery SERVER To School/TAFE Network/Internet

Instructor’s Guide 8 days Semester 1 trainer training 2 Years maximum Teach Semester 1 to students 6 days Semester 2 trainer training Teach Semester 2 to students 8 days Semester 3 & 4 trainer training Teach Semester 3 & 4 to students Obtain CCNA

Academies Lab Configurations Development Lab Router Hub Switch Router Hub Router Hub

Establishment Costs Curriculum and on-line resources plus their maintenance F R E E Academy Laboratory Kit ex-GST $19124 Hand tools, test equipment cable making tools and consumables 6 Routers $2000 Instructor training 3 Switches Network Cables $3000 Total Establishment cost < $30, 000 12 month service contract All operating system software and updates Premium kit option 2600 s Total cost <$35, 000

Funding the Program • Internal School Funding (Fits school profile and policies) • Resource Levy (Some internal funding and student fee based on amortisation) • Community Courses (Fees based on full cost recovery – all costs plus amortisation)

Alternative Strategies • Rent or Lease the lab kit • Use parent academy’s resources (VET – day approach) • Form a cluster (Share lab kit and maybe the instructor) Quality of delivery must not suffer

Constraints 1. Non-Profit Cost recovery only 2. Education not Training • No competition with Cisco Learning Partners • Ideally integrated with other education programs • Longer term training (e. g. part-time programs) No more than 10 hours per week 3. May add to but not subtract from the Program

For more information Contact: Paul Nielsen E-mail: pnielsen@its. uq. edu. au Mobile: 0401 715078 www. cisco. com/asiapac/academy: Corporate Academy Information http: //academy. bhtafe. edu. au/cattrack/: List of academies and contacts www. trainit. uq. edu. au: UQ Cisco Networking Academy Website