The changing World of FM Peter Brogan Head

The changing World of FM Peter Brogan , Head of Research and Insight BIFM

FM is facing major challenges

Increasingly complex and demanding work Skills shortage as experienced professionals leave Too few professionals with the right skills Cost saver not value creator perception

Data driven innovation New players entering the workplace space Artificial Intelligence uncertainty and impact Need for improved productivity

The three overlapping components of Workplace culture (and behaviour and values) Physical workspace Enabling tech

Insights challenge

Providing insight and data on the value and contribution of FM to help the focus on value not price Developing research to show the contribution of FM to productivity and performance to help them exert real influence

Developing tools and information to raise the status of FMs and make it a career of choice Drawing on innovation outside FM to route map approaches for FMs to help drive performance in their business and improve client service

Increasing interaction and influence into government, including on Apprenticeships, skills and training Empowering FMs to take the next step in their career through better access to information, training and qualifications via our Academy

Research: The Key pillars of activity to date

Research around the ‘W’ word

https: //www. bifm. org. uk/bifm/about/bifmchange

Wild Orange Media @Allister. F

Internet of Things for Facilities Management Guidance Note Download from https: //www. bifm. org. uk/bifm/k nowledge/Guidance. Notes

Radical 2 nd FM as we know it won’t exist in the future – it will be disrupted by new technology. FM will be about data science and analytics – involving fewer people Incremental Level of Change 4 th FM will become less relevant – it will become de-skilled and marginalised FM will be broadly the same as it is now – but with more technology. 3 rd 1 st Pessimistic Optimistic View of the Future

“FM will be disrupted beyond recognition. Spaces will selfmanage. self-clean and self-report. Routine maintenance will be fully automated and the people the facility exists to serve will have immediate, frictionless abilities to instantly redefine it for their unique needs. “Anyone who still believes that FM will be the same industry, but maybe with a few more screens screwed on the wall, is dangerously out-of-touch. ” Wild Orange Media @Allister. F

BECOMING IWFM • 12 NOVEMBER 2018 We legally become The Institute of Workplace and Facilities Management trading as the British Institute of Facilities Management • 19 NOVEMBER 2018 We officially launch our new look, new brand new website • STAY INFORMED View latest updates and Q&A at: www. bifm. org. uk/namechange • CONTACT communications@bifm. org. uk

• • Apprenticeships T Levels Migration/Brexit Digital skills Lifelong learning Qualifications Academy BIFM Direct • Low pay • Employment trends • Technology for good of wider society • Procurement impact • Sustainability • Brexit • Outsourcing • Focused approaches to different audiences to raise profile Skills Driving societal change & adding value FM as career of choice Profession -alising FM • Procurement • Grenfell • Compliance

BE THE CHANGE

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