The business view Operations Business processes Productivity Sales
The business view Operations Business processes Productivity Sales and marketing Innovation Finance Management information Integrity and compliance Third party relationships and information flows
ERP and other line-of-business systems The systems view Information capture, management and analysis Process modelling and orchestration CRM systems Logic and interfacing (human, machine, device) Financial systems Build, run and manage in a compliance context Push (marketing) Self-service (e. g. websites, extranets) Automated partner agreements (e. g. SCM systems, EDI)
The Logicalis view Information lifecycle management Information capture, management and analysis Process modelling and delivery Logic and interfacing (human, machine and device) Build, run and manage in a compliance context Database design and optimisation Intelligent information capture and management Business intelligence Business process modelling and orchestration (including workflow) Web enablement, content management, portals and intelligent delivery Application development, re-engineering, modernisation and integration High availability and business continuity Infrastructure simplification Server consolidation, virtualisation and consultancy Enterprise storage assessment, consolidation, virtualisation, protection and recovery Corporate networks, IP communications, security, enterprise performance management Hardware maintenance Operating system, middleware and application support Monitoring and management services, remote or hosted
Web enablement, web content mgt, portals and intelligent delivery Logicalis Reference Architecture Business process modelling and orchestration (including workflow) Intelligent information capture SOA / ESB Application integration and service enablement Application development, re-engineering and modernisation Third party applications (CRM, ERP, etc. ) Intelligent information management (including email archiving) Database design and optimisation Business intelligence
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