The Business Value of ITSM and Software License
The Business Value of ITSM and Software License Optimization Integration Kirk Clausen, Solutions Engineer Flexera Software © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
IT Service & License Management Challenges Terms and Conditions 2 Mergers and Acquisitions IT Self Service Complex Contracts M&A Help Desk Costs Virtualization IT Silos Cloud Bring Your Own Device Global © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Software License Optimization – Go From Software Asset Management to License Optimization Level 3 Continuously Compliant Level 2 Managed Level 1 Installed 3 Automated Entitled vs. Consumed license reconciliation; SAM processes to manage contracts and maintain continuous license compliance Perform purchased versus installed license reconciliation on an ad hoc basis; point-in-time management of licenses and contracts Identify software and hardware installed © 2014 Flexera Software LLC. All rights reserved. | Company Confidential Traditional SAM Software License Costs and Risk Optimized Software License Optimization Level 4 Automated entitlement based license management and optimization; Minimize license consumption and software spend
How it Works Optimized License Position Apply entitlements to minimize license consumption Product Use Rights Library Reconcile purchases with installations License Compliance Position Stock Keeping Unit (SKU) Library– Automated PO Processing Application Recognition Hardware Inventory Software Inventory Application Usage 4 Inventory Data © 2014 Flexera Software LLC. All rights reserved. | Company Confidential Entitlement Data Purchase Orders Contracts
ITSM Solutions Provide “Level 2” SAM CMDB Level 2 Maturity = Ad Hoc License Management But most enterprises have a need to achieve a higher level of SAM Maturity… 5 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Evolving SAM to Software License Optimization • License Reconciliation • Point-in-Time Snapshots 24 x 7 Compliance • Minimum Automation Maximum Automation • High Risk Low Risk • Overspending Optimized Spending • Reactive Proactive Planning and Negotiations 6 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Software License Optimization Delivers Rapid ROI 7 Software Licenses Represent Software License Optimization Can Result In % 20 -35 % 5 -25 Of Total Enterprise IT Spend Savings On Your Software Spend © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
The Power of Integration Software License Optimization IT Service Management Simplify and automate IT processes on premise, on demand, and from mobile devices + Allow enterprises to track, manage and optimize their software licenses and spend Improve IT operational efficiency, increase end-user satisfaction, minimize license compliance risk, and reduce software costs 8 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Working Together: ITSM and Software License Optimization Incident Problem Request Change Atrium CMDB Automated: Enterprise Data Software License Optimization Solution Data Sources: • • • 9 BMC ADDM Microsoft SCCM Active Directory, HR Procurement, ERP Others © 2014 Flexera Software LLC. All rights reserved. | Company Confidential • Identification and Normalization App Recognition • PO Processing and License SKU Reconciliation Library • License Product Use Optimization Rights
Integration Benefits : 1+1 = 3 Benefits of ADDM Integration: – Hardware and Software inventory from ADDM is used to produce an accurate license position in License Optimization Solution Benefits of Atrium CMDB Integration – Data Flow from BMC Atrium to License Optimization Solution Hardware Asset Status, Asset Role, Asset Ownership, etc. supports license optimization Examples: 1. Asset Status: Retired hardware assets– reclaim licenses 2. Ownership: Apply product use rights– e. g. Right of Second Use Analyze License Consumption by Business Unit/Location 3. Role: Backup / Failover Server Apply DR/Failover rights to reduce server license consumption 10 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Integration Benefits : 1+1 = 3 Benefits of Atrium CMDB Integration – Data Flow from License Optimization Solution to BMC Atrium Normalized list of software titles that supports improved ITSM functions in BMC Examples: 1. Incident & Performance Management: Computer performance issues– look at installed software; shorten mean time to repair (MTTR) 2. Change Management New version of SQL Server is released– which machines should be involved in the change? Add capacity to UNIX partition – what is impact to my IBM license position? 11 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Working Together: Leverage the Combined Strengths World class IT Service Management solutions • • Cloud Management Data Center Automation IT Business Management IT Service Management Self-Service Application Management Consumerization of IT World class Software License Management and Optimization solution • Cross-platform Discovery, Inventory and Application Recognition Library to accurately determine what’s installed in your environment • Automated PO processing and license reconciliation using our 600, 000 item SKU Library • License optimization for key vendors such as Adobe, IBM, Microsoft, Oracle, SAP and Symantec, to reduce ongoing costs for software Combining BMC with Flex. Net Manager Suite provides a complete IT Service Catalog, CMDB, Software Asset Management and Software License Optimization platform 12 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Enhancing ITSM Operational Activities with Software License Optimization 13 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Questions Kirk Clausen Solutions Engineer, Flexera Software 847 -466 -4276 kclausen@flexerasoftware. com Mike Jurczak Account Manager, Flexera Software 847 -466 -4256 mjurczak@flexerasoftware. com 14 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential
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